Salesforce Energy-and-Utilities-Cloud Exam Questions With PDF File Format

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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.
Topic 2	Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
Topic 3	Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Topic 4	Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q67-Q72):

NEW QUESTION # 67
How is the Energy and Utilities Cloud solution installed on an org?

A. Its included as part of core and will be deployed when licenses are purchased
B. Its installed as a managed package and unmanaged components
C. The functionality is unlocked based on the license types assigned to the org
D. A specialized org that Salesforce creates with the solution installed is required

Answer: B

Explanation:
The Salesforce Energy and Utilities Cloud solution is typically installed in a Salesforce org as a combination of a managed package along with unmanaged components. The managed package includes the core functionalities and objects that are part of the Energy and Utilities Cloud framework, ensuring consistency and support across different orgs. The unmanaged components allow for customization and extension specific to the organization's needs, enabling them to tailor the solution to their unique business processes and requirements. Reference = The process for installing Salesforce Energy and Utilities Cloud, including the distinction between managed and unmanaged components, is detailed in the Salesforce documentation and the Energy and Utilities Cloud installation guide, available on the Salesforce website or through the Salesforce AppExchange: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EcsUWUAZ

NEW QUESTION # 68
An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?

A. Account
B. Service Point
C. Asset
D. Meter

Answer: B

Explanation:
In Salesforce Energy and Utilities Cloud, the Service Point object is used to determine the type of service available at a premise. This object represents a physical location where utility services are delivered, such as electricity or gas. By associating service points with specific types of utility services, energy companies can effectively manage and track the availability of different services for new and existing customers. This enables precise and efficient service provisioning, ensuring that customers receive the appropriate utility services based on their location and service point characteristics. Reference = The Salesforce Energy and Utilities Cloud documentation provides detailed information on the data model, including the role of the Service Point object in managing utility service delivery and availability: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/

NEW QUESTION # 69
An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?

A. Install the "Third Party Pricing Application" DataPack from the Process Library.
B. Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,
C. Use the external pricing feature to send and receive pricing requests from an external pricing engine.
D. Duplicate the third-party pricing application prices into the Salesforce Price list.

Answer: C

NEW QUESTION # 70
consultant has been tasked with gathering and aligning requirements fram a small group of key stakeholders for an Energy and Utilities Cloud implementation.
Which approach would be most effective for eliciting business requirements from the small group of stakeholders?

A. Create and deliver a questionnaire to each stakeholder to elicit thoughts on the pros and h. of the current-state sales processes.
B. Conduct a semi-structured requirement gathering session to walk-through current-state sales processes with the stakeholders to align on common requirements.
C. Conduct a focus group with all stakeholders to present different future-state sales processes and elicit stakeholder opinions.

Answer: B

NEW QUESTION # 71
Which three features are included in the Energy and Utilities Cloud Console?

A. Multiple tabs, such as Overview.Biling. and Usage
B. Rate Comparison
C. Customer 360 view
D. Configuration options with significant coding
E. Customer Story

Answer: A,B,C

Explanation:
The Energy and Utilities Cloud Console is designed to provide a comprehensive, integrated view of customer data and utility-specific operations. Features like Multiple tabs, including Overview, Billing, and Usage, enable users to access various aspects of customer information and service details from a single interface. The Rate Comparison feature allows for the comparison of different energy rates directly within the console, facilitating better customer service and engagement. The Customer 360 view offers a holistic overview of the customer's interactions, services, and preferences, providing valuable insights that drive personalized customer interactions and improved service delivery.
References= Salesforce Energy and Utilities Cloud documentation highlights these features as part of the console's capabilities, emphasizing the enhancement of user experience and operational efficiency through integrated views and functionalities.

NEW QUESTION # 72
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