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| Section | Objectives |
|---|---|
| Topic 1: Guiding Principles for High-Velocity IT | - DevOps culture - Lean practices - Continuous improvement - Agile methods - Application of ITIL guiding principles |
| Topic 2: High-Velocity IT Techniques and Practices | - Cloud computing - Testing and validation - Automation - Architecture and design - Security and risk management |
| Topic 3: Understand High-Velocity IT Concepts | - High-velocity IT - Digital transformation - Digital organization - Digital products - IT transformation - Digital technology |
| Topic 4: Digital Product Lifecycle | - Digital product lifecycle - Service value creation - ITIL operating model - Value streams |
| Topic 5: Contribute to Value with Digital Products | - Resilient operations - Co-created value - Valuable investments - Assured conformance - Fast development |
>> ITIL-4-HVIT Exam Objectives Pdf <<
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NEW QUESTION # 49
An organization is considering its options for mitigating service continuity risks in an effort to ensure resilient operations. It has determined alternative sites that are suitable for use to resume normal operations in the event of a natural disaster, established data backup capabilities and identified manual ways of working.
Which would be the BEST option this organization could consider to complete its overall risk mitigation?
Answer: C
Explanation:
To complete its overall risk mitigation, the organization should ensure the plan is tested. Testing validates that backup sites, data recovery, and manual processes actually work in practice, ensuring resilience during a real disaster.
NEW QUESTION # 50
A retail organization is in the process of creating and delivering many new and changed products and services. A service to create a new website has a tight deadline, while the live 'point of sale' service has product backlogs relating to new features which would help to retain customers.
Which practice would MOST help the organization to understand the order these changes should be implemented?
Answer: A
Explanation:
Service design would most help the organization determine the order of implementing changes, as it balances requirements, priorities, and constraints to design services and changes that deliver value while meeting deadlines and customer needs.
NEW QUESTION # 51
Which is a type of digital transformation?
Answer: D
Explanation:
Creating products and services that include digital technology represents digital transformation, as it fundamentally changes how value is created and delivered through the integration of digital capabilities.
NEW QUESTION # 52
An organization is defining, with all relevant parties, the criteria that a work item must satisfy before it can be considered complete, including testing, documentation, and security checks.
What is being established?
Answer: D
Explanation:
The definition of done is a shared, explicit set of criteria that work must meet before being regarded as complete. It prevents the accumulation of hidden technical debt and unfinished work, ensures consistent quality expectations across teams, and supports both resilient operations and assured conformance.
NEW QUESTION # 53
Which describes a digital product?
Answer: D
Explanation:
A digital product is something that is delivered in digital form from a service provider to a service consumer as part of a service offering. It represents a consumable digital asset (such as software, application, or digital content) that provides value to the consumer through its use or access, rather than being a business model or capability.
NEW QUESTION # 54
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