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| Section | Weight | Objectives |
|---|---|---|
| Solution Design for Slack | - Channel strategy and governance model - Workspace architecture and design principles - Integration design with Salesforce ecosystem | |
| Slack Administration and Governance | - Security and compliance controls - User lifecycle management - Workspace configuration and settings | |
| Change Management and Adoption | - User adoption strategies - Communication and rollout planning - Training and enablement planning | |
| Delivery and Migration | 17% | - End-to-end migration planning and execution - Role definition across Slack, partner, and client teams - Slack delivery best practices |
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NEW QUESTION # 12
What can you do to prevent the creation of duplicate users as a result of a grid migration?
Answer: A
Explanation:
The correct answer is C . Duplicate user creation during a grid migration is commonly tied to identity mismatch. Slack must be able to match migrating users to the correct enterprise identity, and the most important identifier in this context is the user's email address. Ensuring that users' Slack email addresses match their SSO identity reduces the chance that Slack treats the same person as separate accounts during migration. Option A is incorrect because promoting guests to full members does not solve identity matching and may increase access risk. Option B is wrong because requiring login with an existing email and password does not address SSO alignment and is not the best migration control. Option D is also incorrect because usernames are not the primary identity-matching control for Enterprise Grid migration. The consultant should focus on pre-migration identity hygiene: validate email addresses, align with SSO, resolve duplicate or stale accounts, and coordinate with identity administrators before migration execution.
Reference topic: Delivery and Migration - Enterprise Grid migration preparation, duplicate-user prevention, SSO alignment, identity hygiene, and user account matching.
NEW QUESTION # 13
In a company using Slack, the IT department needs to ensure compliance with data security policies. They need to assign a role that can access audit logs and security tools. Which Slack administrative role is most appropriate for this task?
Answer: D
Explanation:
Org Owners have access to the highest level of settings, including audit logs and security tools, which are crucial for ensuring compliance with data security policies.
NEW QUESTION # 14
A large organization is concerned about protecting sensitive information within Slack. Which org level security setting is most effective in preventing data breaches?
Answer: A
Explanation:
Integrating a Data Loss Prevention tool is the most effective in protecting sensitive information as it monitors and controls data transfer, preventing potential breaches.
NEW QUESTION # 15
Your client is trying to add a custom field for all members to add their favorite dessert in Slack profile.
How would you recommend they set up this field?
Answer: C
Explanation:
The correct recommendation is to add the custom profile field directly from the org admin dashboard and publish the change. The requirement is simple: all members should be able to add their favorite dessert in their Slack profile. This is not an identity-provider-driven attribute and does not require SCIM provisioning.
SCIM-managed fields are appropriate for controlled identity attributes such as title, department, manager, or other directory-owned values that should be synchronized from the identity provider. "Favorite Dessert" is a user profile enrichment field, not a controlled identity field. Option A is incorrect because updating from SCIM would make the field dependent on an external identity source. Option B is incorrect because "update from API" is not the right administrative setup for this ordinary profile field use case. Option C starts in the wrong place because the field does not need to originate in the IDP. Option D correctly uses Slack profile configuration at the org level and publishes the field so it becomes available to members.
Reference topic: Policies and Settings - profile configuration, custom profile fields, SCIM-managed fields, and org-level profile governance.
NEW QUESTION # 16
A user reports that they are not receiving notifications for messages in Slack, even though they are mentioned. What is the first step they should take to troubleshoot this issue?
Answer: D
Explanation:
The first and most straightforward step in troubleshooting notification issues is to check the Slack notification settings. Users need to ensure that their settings are correctly configured to receive notifications, especially for mentions. This is a common issue and can often be resolved by adjusting the settings.
NEW QUESTION # 17
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