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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Public Sector Solutions: Product-Specific Systems Knowledge | 45% | - Core architecture and data model - Grants management and program administration - Licensing, permitting, and inspection management - Employee experience and emergency response capabilities - Document processing, eSignature, and reporting tools |
| Topic 2: Public Sector Solution Product Configuration | 36% | - Service Cloud and Experience Cloud setup for citizen services - Action plans, automation, and business rules implementation - Configure OmniStudio components for public sector workflows - Security, sharing, and compliance configuration |
| Topic 3: Public Sector Solutions Implementation Strategies and Best Practices | 19% | - Data management, scalability, and quality assurance - Deployment methodology and change management - Solution design and requirements mapping - Governance and compliance considerations |
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NEW QUESTION # 35
The Department of Disaster Assistance would like to enhance its existing grant management experience using the " Grants Management " Public Sector Solution.
What are the correct sequential stages involved in the grant management lifecycle?
Answer: D
Explanation:
The grant lifecycle begins by planning the funding program and defining the objectives, available funding, eligibility criteria, requirements, and program structure. The organization then engages prospective grantseekers by publishing funding opportunities and communicating the requirements of the program.
The apply stage captures funding requests and supporting documentation from grantseekers. Next, the organization reviews applications through eligibility verification, requirements, due diligence, review assignments, scoring, and related decision processes. Salesforce Grants Management uses objects such as Funding Program, Funding Request, Requirement, Review, and Disbursement to support these activities.
After review, successful applicants proceed to the award stage. The organization then manages the grant through requirements, disbursements, progress reporting, and continued interaction with the grantee. Finally, the funding relationship is closed out after final requirements, reporting, financial reconciliation, and completion activities have been satisfied. Accordingly, the correct sequence is Plan # Engage # Apply # Review # Award # Manage # Close Out.
Study Guide References: Grants Management Lifecycle; Funding Programs; Funding Requests; Reviews; Awards; Disbursements; Post-Award Management and Closeout.
NEW QUESTION # 36
A Technical Consultant is implementing an experience site for a government agency where they will be accepting grant applications during a specific window of time. The Technical Consultant expects a high volume of interest in this grant offering. What three steps or tools should be leveraged to ensure the solution can support this surge?
Answer: B,D,E
Explanation:
This selection keeps the implementation declarative and within the intended Public Sector operating model.
The Core Concept Explained: Experience Cloud design is driven by persona, authentication, scale, and sharing. The wrong template or license can create unnecessary cost, weak security, or excessive customization.
Step-by-Step Technical Analysis: Begin with the external persona, authentication requirement, and transaction volume. Select the Experience Cloud license or template that matches that access pattern, then configure sharing sets, external OWD, site visibility, and page access. Finish by testing the experience as anonymous, authenticated, and internal users. Use CDN and waiting rooms to protect the digital front door, identify expensive synchronous processes and move them to asynchronous processing, and run load testing against the expected volume.
NEW QUESTION # 37
A public sector agency plans to use Public Sector Solutions for grants management. There are no in-house developers in the agency, and they are worried that some of the installation steps may potentially require development skills and the use of developer tools such as VS Code & SalesforceDX.
Which steps for Public Sector Solutions setup and installation require the use of such developer tools?
Answer: D
Explanation:
Deploying the DataPack Lightning Web Component Files to the Org is a step for Public Sector Solutions setup and installation that requires the use of developer tools such as VS Code & SalesforceDX. DataPack Lightning Web Component Files are files that contain code for displaying DataPacks on Lightning Pages or Experience Sites. To deploy these files to the org, the agency needs to use a developer tool that supports metadata deployment, such as VS Code & SalesforceDX. Reference: https://help.salesforce.com/s
/articleView?id=psc_admin_setup_datapack_lwc.htm&type=5&language=en_US
NEW QUESTION # 38
A government agency wants to digitize hundreds of PDF forms for its employees.
Which Employee Experience for Public Sector feature(s) are most important to address this opportunity?
Answer: B
Explanation:
Employee Experience for Public Sector is intended to digitize government employee services by combining Public Sector functionality with a dedicated employee-facing experience. Salesforce describes Employee Experience as supporting government employees with internal processes such as benefits, grants, inspections, licensing, permitting, case management, and other employee services.
OmniStudio is particularly important when replacing complex PDF forms because OmniScripts can convert static documents into guided, multi-step digital interactions with validation, conditional logic, and data integration. Flow provides process automation around submissions, approvals, routing, notifications, and record creation. The Employee and Public Sector data models provide standardized structures for employee and government-process information rather than requiring extensive custom objects. The Employee Community supplies the secure digital environment where employees can access and complete those processes. Salesforce ' s Employee Experience model is specifically designed to expose appropriate Public Sector capabilities to employees through a unified portal. A solution based only on Flow lacks the guided- form capabilities of OmniStudio, while Apex, Visualforce, and extensive custom objects would introduce avoidable custom development and long-term maintenance.
Study Guide References: Employee Experience for Public Sector; OmniStudio; OmniScripts; Salesforce Flow; Public Sector Data Model; Employee Community.
NEW QUESTION # 39
A government agency would like 10 standardize Its grant funding process and Is looking for a solution to prioritize and award funds to the most eligible grant-seekers using Public Sector Solutions.
What three components should a technical consultant configure to define applicants' eligibility and help with application prioritization?
Answer: B,C,D
Explanation:
A Decision Matrix, an Application Form, and an Expression Set are three components that can be configured to define applicants' eligibility and help with application prioritization. A Decision Matrix is a component of Business Rules Engine (BRE) that can evaluate answers based on rules and conditions and provide a decision outcome and explanation. An Application Form is a component of OmniScript Designer that can create guided digital forms that can capture answers from applicants and provide recommendations based on business logic. An Expression Set is a component of BRE that can define expressions that can be reused across multiple rules or matrices. Reference: https://trailhead.salesforce.com/content/learn/modules/public- sector-solutions-design/create-guided-digital-forms-with-omniscript
NEW QUESTION # 40
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