CompTIA Valid 220-1202 Test Prep: CompTIA A+ Certification Exam: Core 2 - TestkingPass Assist you to Pass One Time

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Operational Procedures21%- Safety and compliance
  • 1. Understand environmental impacts
  • 2. Handle hazardous materials properly
  • 3. Follow workplace safety procedures
- Backup and disaster recovery
  • 1. Implement backup strategies
  • 2. Perform disaster recovery procedures
  • 3. Verify data integrity
- Documentation and professionalism
  • 1. Use professional communication skills
  • 2. Follow change management procedures
  • 3. Maintain accurate documentation
Topic 2: Security28%- Security best practices
  • 1. Perform data destruction and disposal
  • 2. Apply least privilege principles
  • 3. Implement physical security measures
- Threat prevention
  • 1. Secure end-user devices
  • 2. Detect and remove malware
  • 3. Prevent phishing and social engineering
- Security fundamentals
  • 1. Apply encryption technologies
  • 2. Configure wireless security
  • 3. Implement authentication and access controls
Topic 3: Operating Systems28%- OS installation and configuration
  • 1. Install and configure Windows
  • 2. Configure macOS and Linux
  • 3. Manage mobile operating systems
- Windows tools and utilities
  • 1. Use Command Prompt and PowerShell
  • 2. Use Task Manager and Device Manager
  • 3. Manage disks and partitions
- File systems and maintenance
  • 1. Manage file systems and permissions
  • 2. Configure backup and recovery
  • 3. Perform OS updates and upgrades
Topic 4: Software Troubleshooting23%- Security-related troubleshooting
  • 1. Identify malware symptoms
  • 2. Recover compromised systems
  • 3. Resolve unauthorized access issues
- Operating system troubleshooting
  • 1. Resolve boot and startup issues
  • 2. Troubleshoot performance problems
  • 3. Fix application and driver errors
- Mobile and application troubleshooting
  • 1. Fix application crashes and freezes
  • 2. Troubleshoot mobile OS issues
  • 3. Resolve connectivity problems

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q178-Q183):

NEW QUESTION # 178
An end user ' s laptop is having network drive connectivity issues in the office. The end user submits a help desk ticket, and a support technician is able to establish a remote connection and fix the issue. The following day, however, the network drive is disconnected again. Which of the following should the technician do next?

Answer: C

Explanation:
Since the issue has recurred after a temporary fix, it is likely a deeper or persistent configuration or server issue. Escalating the ticket to the next tier of support (e.g., network or system administrator) ensures further investigation and permanent resolution. Escalation is part of the standard support protocol when issues reoccur despite initial troubleshooting.
A). Rechecking remotely may confirm the issue, but doesn't resolve it long term.
B). Providing documentation helps the user but doesn't solve the root cause.
D). Keeping the ticket open is passive and doesn't address the recurring issue.
Reference:
CompTIA A+ 220-1102 Objective 4.1: Given a scenario, implement best practices associated with documentation and support systems information.
Study Guide Section: Escalation procedures and ticket management


NEW QUESTION # 179
Which of the following filesystems is a successor to NTFS?

Answer: C

Explanation:
Within the Windows ecosystem, Microsoft introduced ReFS (Resilient File System) as the next-generation filesystem concept designed to improve integrity and resilience, particularly for large storage and fault- tolerant configurations. Among the options, XFS is a Linux filesystem, APFS is Apple's modern filesystem, and exFAT is primarily intended for removable media compatibility-not as an NTFS successor.
In the provided CompTIA A+ practice material set, ReFS is explicitly identified as "Resilient File System (ReFS)" and discussed as a Windows storage/filesystem technology. This aligns with the exam framing that ReFS is the Windows-side "successor" concept compared with NTFS in capability and design goals for modern storage scenarios.
Therefore, the correct answer is ReFS (A).


NEW QUESTION # 180
The screen of a previously working computer repeatedly displays an OS Not Found error message when the computer is started. Only a USB drive, a keyboard, and a mouse are plugged into the computer. Which of the following should a technician do first?

Answer: C

Explanation:
An " OS Not Found " error typically indicates that the computer is attempting to boot from a drive that doesn ' t contain a valid operating system or bootable partition. The presence of a USB drive might be confusing the boot order. Therefore, the first step a technician should take is to verify and adjust the boot sequence in the system's firmware (BIOS or UEFI). It ' s possible that the USB drive is being prioritized over the internal hard drive, which may cause the system to miss the OS entirely.
A). Running data recovery tools is premature before confirming boot order.
B). Repartitioning the disk would destroy existing data-this should not be done until confirmed the OS is actually missing.
D). Switching between UEFI and BIOS (legacy mode) might help in rare cases, but it is not the first step in standard OS boot issue troubleshooting.
Reference:
CompTIA A+ 220-1102 Objective 1.7: Troubleshoot common operating system problems.
Study Guide Section: Boot process and boot order configuration.


NEW QUESTION # 181
A help desk technician needs to remove RAM from retired workstations and upgrade other workstations that have applications that use more memory with this RAM. Which of the following actions would the technician most likely take?

Answer: A

Explanation:
RAM is an electrostatic-sensitive component. When removing or transporting RAM modules, they should be stored in antistatic bags to protect against electrostatic discharge (ESD), which can damage the memory. This is a standard best practice in hardware handling.
A). Demagnetization is not applicable to RAM.
C). Plugging in power to ground is not safe or recommended for static protection.
D). Installing identical memory pairs is applicable for dual-channel configuration, but not directly related to transporting or handling RAM.
Reference:
CompTIA A+ 220-1102 Objective 4.3: Explain environmental impacts and procedures.
Study Guide Section: ESD safety practices and component handling procedures
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NEW QUESTION # 182
A network engineer is dealing with an emergency situation in which a wired network connection needs to be replaced. A facility manager tells the network engineer that the current connection goes underneath a carpet and must be rerouted. Which of the following is the best reason to reroute this connection?

Answer: C

Explanation:
Running network cables under a carpet creates a safety hazard, such as a tripping risk or potential damage to the cable. Proper cable management eliminates this hazard.


NEW QUESTION # 183
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