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SAP C-FSM-2601 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Customer Self-Service<8%- Self-service portal and process flow
- Service request creation and execution
Topic 2: Architecture and Administration11% - 20%- Architectural components of SAP FSM
- Company settings, permissions, and business rules configuration
Topic 3: Planning and Dispatching11% - 20%- Features of planning and dispatching module
- Create, assign, and manage service calls and resources
Topic 4: Integrations<8%- Integration with SAP and third-party systems
- End-to-end integration scenarios
Topic 5: Analytics and Reports<10%- Access and use reporting tools
- Generate and interpret reports for decision-making
Topic 6: Smartforms8% - 12%- Create and manage Smartform templates
- Features and use cases of Smartforms
Topic 7: Master Data Management<10%- Create, maintain, and integrate master data
- Components and data model of MDM
Topic 8: Mobile SAP Field Service Management Application11% - 20%- Features and capabilities of mobile app
- Accept, execute, and close service calls
Topic 9: Crowd Workforce<8%- Concept and benefits of Crowd Service
- Manage crowd workforce assignments

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Get Certified by SAP C-FSM-2601 Exam to Improve Your Professional Career

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SAP Certified - SAP Field Service Management Sample Questions (Q55-Q60):

NEW QUESTION # 55
Which are the most commonly used integration platforms for SAP Field Service Management?
There are two correct answers.

Answer: B,C


NEW QUESTION # 56
Which statement is true regarding the planning widget?
Choose the correct answer.

Answer: C


NEW QUESTION # 57
How does Joule integrate with SAP Cloud ALM? (Choose all that apply)
There are three correct answers.

Answer: A,B,D


NEW QUESTION # 58
Who provides strategic advice under the RISE with SAP Methodology?
Choose the correct answer.

Answer: D


NEW QUESTION # 59
Dispatchers can use the Windows mobile app for things like planning and dispatching. True or false?
Choose the correct answer.

Answer: A


NEW QUESTION # 60
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