Latest 220-1202 Study Notes - 220-1202 Authorized Exam Dumps

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CompTIA 220-1202 Exam Syllabus Topics:

Section	Weight	Objectives
Software Troubleshooting	23%	- Mobile device troubleshooting 1. Connectivity and synchronization issues 2. Performance and battery problems 3. App and OS update failures - Operating system issues 1. Update and driver failures 2. Boot errors and startup problems 3. System crashes and performance issues - Application and security troubleshooting 1. Application crashes and errors 2. Installation and compatibility problems 3. Security-related issues and fixes
Security	28%	- Security fundamentals 1. Zero Trust concepts 2. Permissions and access control 3. Authentication and authorization - Network and application security 1. Firewalls and security appliances 2. Encryption technologies 3. Wireless security protocols - Threats and mitigation 1. Malware types and removal 2. Social engineering prevention 3. Data protection and disposal
Operational Procedures	21%	- Safety and compliance 1. Workplace safety procedures 2. Privacy and regulatory compliance 3. Environmental controls - IT service management 1. Disaster recovery planning 2. Documentation and change management 3. Backup and recovery processes - Communication and professionalism 1. Customer service techniques 2. Incident reporting 3. SLA management
Operating Systems	28%	- Mobile operating systems 1. Mobile device management 2. Android and iOS configuration 3. App installation and security settings - macOS, Linux, and Chrome OS basics 1. Command-line operations 2. Installation and navigation 3. System configuration and maintenance - Windows installation, configuration, and management 1. File systems, partitions, and storage management 2. Device drivers and system updates 3. Windows 10/11 features and settings 4. Command-line tools and scripting

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q282-Q287):

NEW QUESTION # 282
A user reports that double-clicking on an application's shortcut fails to launch a program. A technician thinks that the application process is running in the background in an unresponsive state. Which of the following tools should the technician use to resolve the issue?

A. Resource Monitor
B. Event Viewer
C. Registry Editor
D. Task Manager

Answer: D

Explanation:
Task Manager allows the technician to view running processes and terminate an unresponsive application process, enabling the program to be launched again properly.

NEW QUESTION # 283
A company decides to implement a new policy allowing employees to work remotely full-time. The IT department must ensure that employees can securely and efficiently access their work desktops from home. The solution must support real-time application use and data transfer.
Which of the following technologies will best meet these requirements?

A. RDP
B. SSH
C. VPN
D. SPICE

Answer: A

Explanation:
Remote Desktop Protocol provides interactive remote access to an employee's work desktop, supporting real-time application use, screen updates, keyboard and mouse input, and data transfer.

NEW QUESTION # 284
A technician installs a Bluetooth headset for a user. During testing, the sound is still coming from the speaker on the computer. The technician verifies the headset shows up in Device Manager.
Which of the following would the technician most likely do to fix this issue?

A. Update the drivers for the wireless headset
B. Verify that the sound is not muted in the control panel
C. Change the headset as the default device in sound settings
D. Replace the battery on the headset and try again later

Answer: C

Explanation:
The technician should change the headset to the default device in the sound settings to ensure audio is routed to the Bluetooth headset instead of the computer's speakers.

NEW QUESTION # 285
A technician is performing an in-place upgrade on a user's laptop. Which of the following is the most effective method of upgrading the workstation to the latest OS?

A. Use the System Update utility.
B. Back up data and perform a fresh installation.
C. Utilize the latest version of the .iso file.
D. Enter the BIOS and enable USB access.

Answer: A

Explanation:
The System Update utility is designed for in-place upgrades, allowing the technician to upgrade the OS while preserving user data and applications.

NEW QUESTION # 286
A technician is 3-D printing high-strength, carbon fiber-based filament parts for a customer order.
Which of the following is the most important for the technician to use?

A. Steel-toed boots
B. Air filter mask
C. Antistatic bags
D. ESD mat

Answer: B

Explanation:
An air filter mask is most important because 3-D printing carbon fiber-based filaments can release fine particles and fumes that are hazardous if inhaled.

NEW QUESTION # 287
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