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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Salesforce Ecosystem | 32% | - Salesforce Customer 360 products and use cases - How companies use Salesforce - Salesforce roles and career paths - Learning resources and Salesforce skill development |
| Topic 2: Navigation | 28% | - Locating and accessing information in Salesforce - Where customization occurs in Salesforce |
| Topic 3: Reports & Dashboards | 15% | - Dashboards concepts and usage - Reports concepts and types |
| Topic 4: Data Model | 25% | - Data visibility and sharing mechanisms - Standard objects (Account, Contact, Lead, Opportunity, Case) - Data integrity tools and controls |
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NEW QUESTION # 77
A college wants to incorporate Salesforce into its admissions program using Program Enrollment and Course Connections.
Which Salesforce cloud provides these features as standard offerings?
Answer: C
Explanation:
The Education Cloud is the cloud that provides Program Enrollment and Course Connections as standard offerings. The Education Cloud is a set of products and solutions designed specifically for educational institutions, such as schools, colleges, and universities. The Education Cloud includes the Education Data Architecture (EDA), which is a managed package that adds pre-built objects, fields, workflows, and reports to the standard Salesforce platform. Program Enrollment and Course Connections are two features of EDA that allow the user to manage the enrollment and connection of students to academic programs and courses. The Experience Cloud is a cloud that allows the creation of digital experiences, such as websites, portals, and mobile apps, for customers, partners, and employees. The Marketing Cloud is a cloud that provides tools for creating and managing personalized marketing campaigns across multiple channels, such as email, social media, web, and mobile.
NEW QUESTION # 78
Get Cloudy Consulting wants to evaluate a new feature that requires a specific license before purchasing.
Which environment should be used?
Answer: C
Explanation:
A developer org should be used to evaluate a new feature that requires a specific license before purchasing. A developer org is a free, full-featured copy of the Salesforce platform that allows developers to create and test applications and features. A developer org can have access to all the licenses and features that are available in the Salesforce platform
NEW QUESTION # 79
A Salesforce associate deletes an Account of a company that recently went out of business.
Which other related records are automatically deleted?
Answer: C
Explanation:
When an account is deleted, any related opportunities are also deleted, unless they are closed or have a contract associated with them.
NEW QUESTION # 80
A Salesforce associate wants to connect with other Salesforce associates in their local area.
Which Salesforce resource allows them to network and collaborate with others based on role and location?
Answer: A
Explanation:
Trailblazer Community Groups are the Salesforce resource that allows associates to network and collaborate with others based on role and location. Trailblazer Community Groups are local or virtual gatherings of Salesforce enthusiasts who share best practices, learn new skills, and support each other. There are different types of groups for different interests, such as admins, developers, marketers, women in tech, and more.
NEW QUESTION # 81
Get Cloudy Consulting wants to group its contacts by Region for reporting.
What data type should the Salesforce associate recommend for this new Region field?
Answer: C
Explanation:
When grouping contacts by a specific category like Region for reporting, the recommended data type is a Picklist. Picklists ensure data consistency by restricting input to predefined values, making it easier to categorize and analyze data in reports.
* A. Multi-select picklist: While this allows multiple values for a single record, it complicates reporting and grouping.
* C. Text: A text field lacks standardized input, increasing the risk of inconsistent data and reporting challenges.
References from Salesforce Documentation:
* Custom Field Types
* Picklists in Reports
NEW QUESTION # 82
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