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Salesforce Education-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Stakeholder Management and Ecosystem5%- Explain the Education Cloud Ecosystem
- Identify the appropriate stakeholders for a project
Topic 2: Education Cloud Integration and Data Management15%- Describe data management considerations
- Explain data migration strategies
- Determine integration patterns for an Education Cloud implementation
Topic 3: Analytics and Einstein for Education Cloud10%- Describe Education Einstein capabilities
- Determine reporting and analytics solutions for an Education Cloud implementation
Topic 4: Advancement11%- Determine the correct tools and methods to support Advancement operations
- Explain Advancement data model and relationships
Topic 5: Education Cloud Settings and Configuration20%- Describe the capabilities of Education Cloud
- Explain how to set up and configure an Education Cloud org
- Determine the correct settings and configuration for a deployment
- Explain the Education Cloud architecture and concepts
Topic 6: Recruitment and Admissions17%- Explain Student data model and relationships
- Determine the correct tools and methods to support Recruitment and Admissions
- Configure Recruitment and Admissions
Topic 7: Student Success and Support22%- Explain Advising data model and relationships
- Configure Student Success
- Determine the correct tools and methods to support Student Success and Support

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Salesforce Certified Education Cloud Consultant Exam Sample Questions (Q152-Q157):

NEW QUESTION # 152
Why might key stakeholders participate in a Center of Excellence?

Answer: A

Explanation:
The consultant should explain that one of the reasons why key stakeholders might participate in aCenter of Excellence is that it standardizes the data definitions for the university. A Center of Excellence is a group of people who provide leadership, guidance, and best practices for a specific area or domain. A Center of Excellence can help standardize the data definitions for the university by creating and maintaining a common vocabulary and understanding of what data means, how it is used, or how it is measured across different departments or units. Standardizing the data definitions can help improvedata quality, consistency, and accuracy for the university. It ensures data is owned by one group or it ensures feature requests will be implemented are not reasons why key stakeholders might participate in a Center of Excellence for the university. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/org-change-management


NEW QUESTION # 153
A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment. The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.
Which consideration should the consultant discuss with the university?

Answer: B

Explanation:
The consultant should discuss with the university that the recommended default Account record is the Administrative Account record type, not the Educational Institution record type. The Administrative Account record type is used to group Contacts that are related to an educational institution, such as students, faculty, staff, and alumni. The Educational Institution record type is used to represent another educational institution that is not the primary one, such as a high school or a partner school. The system admin should select the Administrative Account record type in the EDA Default Account Model in EDA Settings to group students by colleges within the university. The other options are not considerations that the consultant should discuss with the university. Reference:
https://powerofus.force.com/s/article/EDA-Accounts
https://powerofus.force.com/s/article/EDA-Settings


NEW QUESTION # 154
The Executive Education department plans to use the Education Data
Architecture (EDA) for prospective and current students. The system
admin wants to map prospects and students' employers to the standard Account field in Salesforce.
Which two actions should the consultant recommend instead? Choose 2 answers

Answer: B,C


NEW QUESTION # 155
The university Development office wants to present social media ads to constituents whodemonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.
Which Marketing Cloud product should the consultant recommend?

Answer: D

Explanation:
Advertising Studio is a Marketing Cloud product that the consultant can recommend to help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns.
Advertising Studio is a productthat allows users to create and manage advertising campaigns on various social media platforms, such as Facebook, Instagram, Twitter, or LinkedIn. Advertising Studio also integrates with Marketing Cloud Corporate Edition, so users can leverage their emailsubscriber data to target and retarget audiences with relevant ads. Social Studio, Interaction Studio, and Email Studio are not Marketing Cloud products that can help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns.


NEW QUESTION # 156
How should a consultant document risk for a customer in an Education
Cloud implementation?

Answer: C

Explanation:
The consultant should document risk for a customer in an Education Cloud implementation by maintaining a project health dashboard. A project health dashboard is a tool that provides a visual representation of the status and progress of a project, such as key milestones, deliverables, issues, or risks. A project health dashboard can help the consultant document risk for a customer in an Education Cloud implementation by identifying and tracking potential threats or challenges that may affect the project scope, timeline, budget, or quality, and providing mitigation strategies or contingency plans. Configuring an Early Alert, recommending a Center of Excellence, or sharing Salesforce resources with the customer are not ways to document risk for a customer in an Education Cloud implementation. Reference:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics/project-management-basics-monitor


NEW QUESTION # 157
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