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| Section | Weight | Objectives |
|---|---|---|
| Health Cloud Basics and Administration | 20% | - Manage Health Cloud permissions and sharing - Configure Health Cloud settings and custom metadata - Explain the capabilities of Health Cloud |
| Provider Relationship Management | 15% | - Manage referral management - Implement provider search and matching - Configure provider network management |
| Clinical Data Model and Interoperability | 20% | - Explain interoperability and FHIR integration - Understand the clinical data model - Configure clinical objects and relationships |
| Patient Engagement and Clinical Operations | 30% | - Configure patient management workflows - Implement care plans and care teams - Manage clinical encounters and assessments - Configure patient timelines and milestones |
| Health Cloud Analytics and Reporting | 15% | - Configure Health Cloud reports and dashboards - Implement clinical analytics - Utilize Health Cloud for operational insights |
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NEW QUESTION # 13
Bloomington Caregivers has reviewed the functionality of Integrated Care Management and decided to upgrade from the legacy Care Plans.
Which two statements are true with respect to Integrated Care Management?
Choose 2 answers
Answer: B,D
Explanation:
Bloomington Caregivers is transitioning from legacy Care Plans to Integrated Care Management (ICM) in Salesforce Health Cloud to enhance care coordination and patient outcomes. Understanding the features and setup of ICM is crucial for a successful transition.
Enabling Integrated Care Management (Answer C):
Enhanced Care Management Setting:
Purpose: Activating the Enhanced Care Management setting in Salesforce Setup enables Integrated Care Management features within Health Cloud.
Implementation Steps:
Navigate to Setup: In Salesforce, go to Setup.
Search for Health Cloud Settings: Enter "Health Cloud" in the Quick Find box and select Health Cloud Settings.
Enable Enhanced Care Management: Locate the Enhanced Care Management option and toggle it to enable.
Reference:
Leveraging OmniStudio and Discovery Framework (Answer D):
OmniStudio Integration:
Purpose: ICM utilizes OmniStudio, a suite of declarative tools, to create guided workflows and automate complex business processes, enhancing the efficiency of care plan management.
Features:
OmniScripts: Guide users through complex processes with interactive scripts.
DataRaptors: Extract, transform, and load data to and from Salesforce objects seamlessly.
Discovery Framework Integration:
Purpose: The Discovery Framework facilitates the creation of assessments that gather patient information, which can be mapped to care plan recommendations, ensuring personalized and effective care strategies.
Implementation Steps:
Create Assessments: Develop assessments to collect relevant patient data.
Map Responses to Recommendations: Link assessment responses to specific care plan recommendations.
Set Up Decision Tables: Configure decision tables to process assessments and generate tailored care plans.
Additional Considerations:
Data Model Alignment:
ICM aligns with FHIR R4 and USCDI standards, enhancing interoperability with external healthcare systems.
Care Plan Elements:
ICM introduces enhanced care plan elements, including problems, goals, and interventions, structured to meet industry standards.
Conclusion:
By enabling the Enhanced Care Management setting and leveraging OmniStudio alongside the Discovery Framework, Bloomington Caregivers can transition to Integrated Care Management. This upgrade offers advanced tools for creating personalized, assessment-driven care plans, thereby improving patient care coordination and outcomes.
NEW QUESTION # 14
A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes.
Which Health Cloud capability should a consultant leverage to assist the provider?
Answer: B
Explanation:
* Medication Management in Health Cloud enables providers to view all of a patient's prescription history in one place, supporting medication reconciliation and review for better health outcomes.
Extract:
"Use Medication Management to track and review patient prescriptions, past and present, ensuring a comprehensive view of medication history and supporting care team collaboration." (Source: Administer Health Cloud - Medication Management)
* Other options (Intelligent Appointment Management, Virtual Care, Integrated Care Management) do not provide comprehensive medication tracking.
NEW QUESTION # 15
Where can a Salesforce administrator configuring different levels of access to patients' care plans, configure team members different levels of access to cases to ensure sensitive data is not shared with the wrong groups?
Answer: A
Explanation:
Reference and details below.
NEW QUESTION # 16
A MedTech customer is looking to track surgical case visits for reps to sell their product leveraging Intelligent Sales.
Which object should a consultant configure to track this visit type?
Answer: A
Explanation:
A visit is an object that represents a field rep's trip to a retail store or a customer location to perform certain tasks, such as selling products, conducting surveys, or taking orders1. A visit can be created from a work type, which is a template that defines the key parameters and skill requirements for the visit2. A visit can also be associated with a location, which is an object that stores the address and geolocation of a place where a visit can occur3.
A consultant should configure the visit object to track the surgical case visits for reps to sell their product leveraging Intelligent Sales. This way, the reps can use the Intelligent Sales app to create and manage their visits, view their assigned tasks, scan products, and capture signatures4. The consultant can also use work types to standardize the duration, preparation, and wrap-up time for each visit type, and use locations to specify the service territories where the visits can take place.
Reference:
1: Visit - Salesforce 2: WorkType | Field Service Developer Guide | Salesforce Developers
NEW QUESTION # 17
How should a consultant recommend modeling a physician's locations of service, when the physician practices at multiple hospitals and clinics?
Answer: B
Explanation:
The Healthcare Practitioner Facility object in Salesforce Health Cloud allows modeling of a physician's locations of service. It captures relationships between healthcare practitioners and the facilities (hospitals, clinics, etc.) where they practice.
Key Features of Healthcare Practitioner Facility:
Multiple Locations: Tracks all locations where a physician practices.
Relationships: Links practitioners to facilities, ensuring accurate mapping of service areas.
Operational Benefits: Facilitates scheduling, referrals, and care coordination by providing accurate location data.
Why Other Options Are Incorrect:
Healthcare Taxonomy: Used to classify healthcare providers based on specialties and services, not locations.
Healthcare Provider Relationship: Tracks relationships between healthcare organizations or facilities, not individual physician locations.
Account Contact Relationship: Provides a general relationship mapping but lacks the specificity required for modeling service locations.
Reference:
Health Cloud Data Model for Practitioners and Facilities
NEW QUESTION # 18
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