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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Management | 8% | - Manage large data volumes and cross-system data flows - Data migration and integration planning - Data quality and scalability considerations |
| Topic 2: Sales Lifecycle | 23% | - Align solutions with business requirements, KPIs and challenges - Design sales and marketing processes - Build reports and dashboards for sales KPIs - Apply Sales Cloud features and related products |
| Topic 3: Implementation Strategies | 15% | - Determine deployment and change management approaches - Plan and manage implementation projects - Evaluate declarative vs custom development options |
| Topic 4: Practical Application of Sales Cloud Expertise | 33% | - Account and contact management - Territory management and forecasting - Security and sharing configuration - Lead management and conversion - Opportunity management, products, price books and quotes |
| Topic 5: Sales Productivity and Integration | 8% | - Email and productivity tools integration - Collaboration and mobile solutions - Third-party application integration |
| Topic 6: Consulting Practices | 7% | - Project lifecycle and delivery - Requirements gathering and analysis - Solution design and validation |
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NEW QUESTION # 16
If a customer indicates they're keen to build a strong pipeline what key elements of the lead generation and lead qualification process requires consideration?
Answer:
Explanation:
How you create trusted data through identifying the and determining the needs for leads Using validation rules to ensure data integrity on import Ensure the organization has a de-dup process in place Consider field level security, assignment and hidden fields rather than overdoing validation
NEW QUESTION # 17
The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks.
The sales team needs to create
and edit leads, contacts, and opportunities with ease.
Which feature should the consultant recommend the sales team use?
Answer: C
NEW QUESTION # 18
A sales manager at Cloud Kicks wants the sales team to stay informed about the team's progress in Quip.
Which approach should a consultant recommend?
Answer: B
Explanation:
User stories are a way of capturing requirements using an Agile methodology. User stories describe what a user wants to do, why they want to do it, and how it will benefit them. User stories are written from the user's perspective, using simple and clear language. User stories can help the consultant understand the customer's needs and priorities, and deliver value in small and frequent increments. Verified References:
* https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedSalesCloudConsultant.pdf (page 19)
* https://trailhead.salesforce.com/en/content/learn/modules/agile-development-with-salesforce-dx/write-user
NEW QUESTION # 19
Universal Containers is analyzing data to identify gaps and wants to know which Accounts with open Opportunities are missing Contacts.
Which feature should a consultant recommend building this report?
Answer: C
Explanation:
This answer will allow CK to build a report that shows Accounts with open Opportunities that are missing Contacts, by using a cross filter to filter Accounts by related objects. A cross filter can show records that have or do not have related records, such as Accounts without Contacts. Official Reference: [Cross Filters]
NEW QUESTION # 20
Your commit summary says you can bring in $1,000 this period but you've just gotten a verbal approval on a deal for $500 from a CEO. What should you do?
Answer: B
NEW QUESTION # 21
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