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| Section | Objectives |
|---|---|
| Workspace Administration | - Slack workspace setup and configuration - User provisioning and identity management |
| Security and Compliance | - Data retention and compliance settings - Authentication and access controls |
| Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
| Integrations and App Management | - Salesforce and third-party integrations - Slack app installation and management |
| Troubleshooting and Support | - Common workspace issues resolution - Admin tools and diagnostic capabilities |
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NEW QUESTION # 46
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization's Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
Answer: A
Explanation:
When you claim relevant domains for your Enterprise Grid organization:
"Any user with an email address matching a claimed domain who attempts to create a new workspace will be directed to join the Enterprise Grid organization, ensuring that all workspaces fall under centralized policies for security, compliance, and retention." This process prevents rogue or unmanaged workspaces and ensures consistent governance.
(Reference: Slack Administration Study Guide - Claiming Domains and Managing Grid Compliance)
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NEW QUESTION # 47
Pawnee Technologies is a global cloud software company that uses Slack Enterprise Grid to communicate and collaborate. You're a Slack Workspace Admin for your company's External workspace where your team collaborates with external partners. Today you're onboarding a new team member who will need to log in and join your workspace. You receive a direct message (DM) from them reporting a problem. While they had no issues joining the Global and Social workspaces, they report that Slack isn't giving them an option to join the External workspace, even though it shows up when they search for it.
Why is the new hire unable to join your workspace?
(Select the best answer.)
Answer: C
Explanation:
In Slack Enterprise Grid, for workspaces set to Invite Only (especially those involving external partners), users must be explicitly invited.
According to Slack documentation:
"Invite-only workspaces require an invitation from a Workspace Admin before members can join." Because the External workspace is likely Invite Only for security reasons, the new hire must be invited to join it. Searching and seeing the workspace does not bypass the requirement.
(Reference: Slack Administration Study Guide - Workspace Visibility and Access Control)
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NEW QUESTION # 48
You're in charge of a Slack Enterprise Grid workspace design for your company.
Your teammates provide dozens of suggestions about how the workspaces should be created to provide the best user experience.
Which approach should you choose?
(Select the best answer.)
Answer: D
Explanation:
Slack strongly advises:
"Design for the minimum number of workspaces needed to meet business requirements. Fewer workspaces reduce context switching, simplify governance, and improve findability." Option A (loose design) risks chaos. B (strict policy) is important but doesn't directly solve workspace sprawl. D (more workspaces) worsens fragmentation.
(Reference: Slack Administration Study Guide - Workspace Design Principles for Enterprise Grid)
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NEW QUESTION # 49
You're a Workspace Owner at a small business that used Slack's Free plan in their first year. However, its business is growing fast enough to justify upgrading to a paid plan.
The requirements:
* Users want to be able to access their old messages and integrate Slack with their calendars.
* You want to use Okta to provision users in order to provide additional security and simplicity to the employee onboarding process.
* Field representatives need to be able to access Slack securely on their company-owned mobile devices.
Based on the requirements, what should you recommend?
(Select the best answer.)
Answer: B
Explanation:
The Business+ plan is the appropriate recommendation here because:
* It includes full message history access (unlike the Free plan, which limits access to recent messages only).
* It supports SAML-based SSO integrations like Okta, allowing for secure user provisioning and onboarding.
* It provides Enterprise Mobility Management (EMM) integrations for managing and securing Slack access on company-owned mobile devices.
Official Slack documentation confirms:
"Slack Business+ includes enhanced administration and security controls, including SAML-based SSO, user provisioning with supported IdPs, and mobile device management (MDM) support via EMM." Enterprise Grid (option D) would be overkill for a small growing business unless they required multi- workspace organization and complex compliance features.
(Reference: Slack Administration Study Guide - Plans and Feature Comparison)
NEW QUESTION # 50
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
Answer: A,C
Explanation:
Two critical elements in Change Management are understanding user needs and promoting solutions that fit their workflows.
* Running a campaign promoting Slack's mobile app addresses their need for mobility. Slack documentation notes:
"Promoting the Slack mobile app to teams that are highly mobile ensures they remain connected to important communications and workflows."
* Surveying the Sales team will help prioritize relevant integrations and workflows based on real-world challenges they face:
"Understanding end-user pain points is crucial for designing Slack solutions that users find genuinely helpful." Simply installing the Salesforce app without understanding their needs may not be effective, and using threats (option B) is contrary to Slack's recommended adoption strategies.
(Reference: Slack Administration Study Guide - Driving Slack Adoption and Change Management)
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NEW QUESTION # 51
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