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Cisco 800-150 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Common Service Tasks and Tools: This section of the exam measures the skills of a Technical Support Engineer and focuses on tasks commonly needed to manage Cisco devices. It explains how devices boot up, introduces common Cisco IOS commands, and identifies tools for file management. It shows how to confirm physical connections, remotely access devices, and connect to the console port. It also covers how to capture the status of a device, recover passwords, and replace devices by using proper tools. Students are also taught how to find serial numbers on Cisco equipment to assist with support and maintenance activities.
Topic 2
  • Cisco Hardware Replacement: This section of the exam measures the skills of a Technical Support Engineer and teaches how to safely and correctly replace Cisco hardware. It explains safety procedures such as creating safe work zones and handling electrostatic discharge. Students learn the step-by-step processes to replace a wide range of Cisco devices, from switches and routers to firewalls, UCS servers, and collaboration endpoints. It also covers configuring Cisco NX-OS software, including understanding operating modes, boot procedures, and password recovery, and introduces Cisco collaboration endpoint solutions like IP phones and video systems.
Topic 3
  • Cisco Software: This section of the exam measures the skills of a Network Engineer and discusses Ciscoโ€™s software systems and licensing. It explains the difference between IOS install and bundle modes and gives an overview of different licensing models. Students learn how to manage Cisco software images, including backing up, transferring, and installing images via FTP, TFTP, or USB. It also covers how to handle configuration files to keep devices running properly and ensure smooth upgrades or replacements.

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Cisco Supporting Cisco Devices for Field Technicians Sample Questions (Q27-Q32):

NEW QUESTION # 27
Which Cisco collaboration component is an enterprise-grade, cloud-based PBX system that enables devices to register to the cloud?

Answer: C

Explanation:
Cisco Webex Calling is a cloud-based, enterprise-grade PBX (Private Branch Exchange) solution designed to provide comprehensive voice communication services via the Webex cloud platform. It enables IP phones and softphones to register to the cloud, allowing for centralized call control, voicemail, and collaboration features without the need for an on-premises call manager.
Cisco Hosted Collaboration Solutions are partner-hosted services.
Webex Meetings supports virtual video conferencing.
Webex Teams (now part of Webex App) supports messaging and collaboration, not PBX functionality.


NEW QUESTION # 28

Refer to the exhibit. Drag and drop the command names from the left onto the corresponding elements in the interface configuration mode command structure on the right.

Answer:

Explanation:


NEW QUESTION # 29
Which action must be taken before powering down the endpoint during the replacement process of a Cisco collaboration device?

Answer: C

Explanation:
Before shutting down any Cisco collaboration device (such as an IP phone, video endpoint, or codec) for replacement, it is essential to back up the configuration. This ensures that all custom settings, including user profiles, network configurations, and service settings, are preserved and can be quickly restored on the replacement device.
This backup minimizes downtime and avoids manual reconfiguration errors during the swap process.


NEW QUESTION # 30
Which two features are managed by the hardware and software of the collaboration infrastructure? (Choose two.)

Answer: C,D

Explanation:
The Cisco Collaboration Infrastructure is designed to support unified communications, video conferencing, and team collaboration through an integrated architecture involving both hardware (e.g., endpoints, media servers) and software (e.g., CUCM, Webex apps).
According to the FLDTEC course content under Cisco Collaboration Equipment and Infrastructure:
Facilitating Connections (C):
Cisco infrastructure components such as CUCM, Expressway, and Cisco Meeting Server enable real-time connections between users across voice, video, and messaging systems.
Supporting Meeting Experiences (E):
Devices such asWebex Boards, Room Kits, and Cisco Quad Cameras, in combination with platforms like Webex, provide immersive and seamless meeting experiences, supported by the infrastructure.
Incorrect Options:
A:Network bandwidth allocation: Typically managed by network QoS policies and WAN optimizations, not the collaboration infrastructure directly.
B:Hosting large-scale databases: Not a function of Cisco's collaboration system - this falls under data center or database server roles.
D:Phone book administration: Often a function within directory services or external LDAP integration, not a core collaboration infrastructure task.


NEW QUESTION # 31
What must be verified before installing or replacing DIMMs in a Cisco UCS server?

Answer: C

Explanation:
Before installing or replacingDIMMs (Dual In-line Memory Modules)in a Cisco UCS server, it is essential to verify thecurrent DIMM configuration and the population order. Cisco UCS servers have strict memory population rules to ensure optimal performance and compatibility, particularly in relation to memory channels and banks.
While the type, capacity, and firmware compatibility are important, failing to follow the correct population guidelines can result in failed boot processes or suboptimal performance.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Cisco Equipment and Related Hardware


NEW QUESTION # 32
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