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SAP C_C4HCX Exam Syllabus Topics:

SectionObjectives
SAP Commerce Cloud- Storefront and personalization concepts
- Extension and integration mechanisms
- Product content and catalog management
SAP Customer Experience Architecture- End-to-end CX architecture principles
- Composable enterprise and CX strategy
- SAP CX solution integration landscape
Integration and Extensibility- Extensibility options in SAP CX solutions
- SAP Integration Suite concepts
- API management and event-driven architecture
Security and Identity Management- Data protection and compliance in CX solutions
- Authentication and authorization concepts
SAP Sales Cloud & Service Cloud- Sales process automation and CRM capabilities
- Customer service management processes
- Omnichannel engagement scenarios
SAP Marketing Cloud- Campaign management and orchestration
- Customer data and segmentation
- Personalization and journey orchestration

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q21-Q26):

NEW QUESTION # 21
Which of the following are typical use cases for the Key User Tools in SAP Customer Experience solutions?
Note: There are 2 correct answers to this question.

Answer: A,D


NEW QUESTION # 22
When are product fields created in SAP Emarsys Customer Engagement?

Answer: B


NEW QUESTION # 23
What can you do with SAP Event Mesh?
Note: There are 2 correct answers to this question.

Answer: A,B


NEW QUESTION # 24
Which of the following business values can be leveraged by the Design to Operate end-to-end process?
Note: There are 3 correct answers to this question.

Answer: A,B,C


NEW QUESTION # 25
Which objects are enabled for MS Teams integration in SAP Sales Cloud?
Note: There are 3 correct answers to this question.

Answer: B,C,E


NEW QUESTION # 26
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