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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 11% | - Gather functional and technical requirements - Identify customer personas and stakeholders - Define required capabilities and use cases |
| Topic 2: Design | 42% | - Integration and data migration strategy - Healthcare data modeling - Security, compliance and data access design - Solution design using best practices - Define success metrics and reporting |
| Topic 3: Deploy | 5% | - Post-deployment monitoring and optimization - Manage mobile and user experience - Pre-deployment validation and preparation |
| Topic 4: Implement | 42% | - Installation and configuration of Health Cloud - Configure applications and OmniStudio components - Set up care programs, patient management and workflows - Customize features for specific use cases |
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NEW QUESTION # 27
When accessing a person account record within Health Cloud, the user must have access to the entire account.
What should a consultant do in this scenario, according to Health Cloud implementation best practice?
Answer: A
Explanation:
Step-by-Step Explanation:
* Salesforce Health Cloud Best Practice for Person Accounts Access:
* Person Accounts in Salesforce are a combination of an Account and a Contact.
* To ensure thataccess to the person account (patient record) gives access to all data on the record, Salesforce recommends setting theContact sharing setting to "Controlled by Parent".
* This means the sharing and visibility of the Contact (patient details) will follow the sharing settings of the parent Account (the Person Account).
* Salesforce Documentation Reference:
* "For Person Account sharing and access, set the Contact object sharing setting to Controlled by Parent. This ensures that users with access to the Account (Person Account) also have access to the associated Contact data."-Reference: Health Cloud Implementation Guide, Sharing and Access
* Why Not the Other Options?
* A. Set Modify All on the Account object at the Profile level:Too broad; not recommended due to least privilege principle.
* C. Set Private for the Contact object:Would prevent access to the Contact, even if user has access to the Account.
* D. Set the organization-wide default to Public Read Write for the Account object:Not best practice for healthcare, as it risks overexposing sensitive data.
References:
Health Cloud Implementation Guide - Sharing and Access
NEW QUESTION # 28
A customer is implementing Intelligent Appointment Management in Health Cloud to eliminate swivel chair to other scheduling systems. Which two connectivity options should a consultant leverage as the scheduling engine?
Answer: A,B
Explanation:
The two connectivity options that a consultant should leverage as the scheduling engine for Intelligent Appointment Management in Health Cloud are Electronic Health Record (EHR) System and Salesforce Scheduler. An EHR System is an external system that stores and manages clinical data and appointments for patients or members. Salesforce Scheduler is a native Salesforce feature that allows users to schedule appointments with customers or prospects.
NEW QUESTION # 29
Bloomington Caregivers is currently in the process of updating its systems as part of a corporate-wide digital transformation initiative. Which two considerations should a consultant include when configuring security, sharing, and visibility rules in Health Cloud to meet a healthcare organization's needs?
Choose 2 answers
Answer: B,C
NEW QUESTION # 30
A payer needs to connect an electronic health record (EHR) to Health Cloud to display key clinical data to Health Cloud users. The data in the source system is aligned to FHIR R4 standards, but some transformation is anticipated.
Which approach should a consultant use to set up this integration?
Answer: D
Explanation:
To integrate an electronic health record (EHR) with Salesforce Health Cloud and display key clinical data, leveraging a middleware integration solution is the most appropriate approach. This setup ensures compatibility with FHIR R4 standards and handles any required data transformation effectively.
Why Middleware Integration is the Best Approach:
FHIR R4 Standards Alignment:
The middleware can interpret and process data formatted to FHIR R4 standards, enabling seamless integration with Salesforce Health Cloud's FHIR-aligned data model.
Data Transformation Capability:
Middleware solutions like MuleSoft (a Salesforce product) provide tools to transform data structures, ensuring compatibility between the EHR system and Health Cloud.
Scalability and Maintainability:
Middleware solutions simplify complex integrations by abstracting point-to-point connections, allowing for easier scalability as additional systems are integrated.
Error Handling and Monitoring:
Middleware platforms include error-handling capabilities, ensuring data integrity during the transformation and transfer processes.
Why Other Options are Less Suitable:
A . Scheduled Batch Job: While useful for static data transfers, batch jobs are not ideal for real-time or near-real-time clinical data exchange required for EHR integrations.
B . "Swivel-Chair" Procedure Document: This refers to manual data entry or cross-referencing workflows, which are inefficient, error-prone, and not scalable.
C . Point-to-Point API Connection: Though feasible, this approach lacks the flexibility and transformation capabilities provided by middleware solutions. Point-to-point integrations are difficult to maintain as systems evolve.
Implementation Steps:
Use a middleware solution like MuleSoft to connect the EHR system and Health Cloud.
Set up FHIR R4-compliant data mappings between the EHR and Salesforce.
Configure and test the data transformations required for specific Health Cloud objects (e.g., medication, encounter, and condition data).
Reference:
Salesforce Health Cloud FHIR Integration
MuleSoft for Healthcare Integration
NEW QUESTION # 31
How should a consultant at a large provider system model a patient in Health Cloud?
Answer: A
Explanation:
Step-by-Step Explanation:
* Person Account as Patient Model:Salesforce Health Cloud is designed to leverage thePerson Account model to represent patients, especially for large provider systems.
* Exact Extract:
"Health Cloud uses person accounts to represent patients as individuals with whom you do business. Person accounts combine the functionality of accounts and contacts into a single record." Reference:Administer Health Cloud - Enable Person Accounts Why Not Other Options?
Account:Used for organizations, not individuals (patients).
Contact:Contacts are linked to Accounts; on their own, they don't support the full Health Cloud data model.
Contact-Contact:Not a recommended or documented model for patients in Health Cloud.
Conclusion:To model a patient in Health Cloud, thePerson Accountmodel is theofficially recommended approach.
NEW QUESTION # 32
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