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ASHRM CPHRM Exam Syllabus Topics:

SectionWeightObjectives
Clinical/Patient Safety25%- Assess patient safety state and staff awareness
- Analyze clinical data to identify risks and trends
- Evaluate effectiveness of patient safety initiatives
- Implement patient safety programs and interventions
- Collaborate on proactive safety initiatives (FMEA, RCA, Safety Culture/Just Culture)
Risk Financing15%- Evaluate insurance programs and coverage
- Analyze risk transfer mechanisms
- Identify and analyze risk financing options
- Develop risk financing strategies
- Manage self-insurance and captive programs
Healthcare Operations20%- Identify operational risks in healthcare settings
- Implement risk management in clinical operations
- Address workplace violence and safety
- Manage emergency preparedness and response
- Evaluate operational risk controls
Legal and Regulatory20%- Interpret healthcare laws and regulations
- Analyze legal trends and precedents
- Ensure compliance with regulatory requirements
- Develop policies for legal compliance
- Manage legal risks and liabilities
Claims and Litigation20%- Analyze claims data for risk patterns
- Evaluate litigation outcomes and lessons learned
- Coordinate litigation support and defense
- Implement claims prevention strategies
- Manage claims processes and documentation

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ASHRM Certified Professional in Health Care Risk Management (CPHRM) Sample Questions (Q72-Q77):

NEW QUESTION # 72
When conducting a safety audit in an Emergency Department, what does an administrator need to obtain first?

Answer: C

Explanation:
A safety audit must be anchored to explicitstandards-policies, regulatory requirements, evidence-based guidelines, and internal procedures-so observations can be evaluated objectively. Without defined criteria, the audit becomes subjective and inconsistent, limiting its usefulness and defensibility. Risk management objectives for ED audits include verifying compliance with high-risk workflows (triage, medication storage, high-alert meds, behavioral health safety, EMTALA processes, handoff communication, alarm management), identifying hazards (environmental risks, crowding, staffing mismatch), and ensuring corrective actions are tracked to closure. A written standard also supports repeatability-audits can be compared over time, and improvements can be measured. This approach aligns with quality management principles: define the requirement, assess the gap, implement controls, and monitor effectiveness.


NEW QUESTION # 73
When considering the proper insurance to purchase for an organization and its practitioners, a risk manager should understand which of the following about specific types of coverage?

Answer: C

Explanation:
According to Health Care Risk Management standards supported by ASHRM and the American Hospital Association Certification Center, occurrence coverage provides protection for incidents that occur during the policy period, regardless of when the claim is reported. The triggering event is the date of the occurrence. As long as the alleged act or omission took place while the policy was in force, coverage applies even if the claim is filed years later.
Option A is incorrect because occurrence coverage does not extend to incidents that occur prior to the policy's effective date. Coverage is strictly tied to the policy period.
Option C is incorrect because in claims-made coverage, the retroactive date is critical. Coverage applies only to claims made during the policy period for incidents that occurred on or after the retroactive date.
Option D is incorrect because the "nose" period, also known as prior acts coverage, is highly significant in claims-made policies. It determines whether earlier acts are covered when switching carriers.
Risk financing objectives emphasize understanding policy triggers, retroactive dates, and reporting requirements. Therefore, occurrence coverage applies to incidents that occur while the policy is in effect.


NEW QUESTION # 74
Which of the following risk management documents in a policy and procedure manual should be approved by an organization's board of directors?

Answer: C

Explanation:
According to Health Care Risk Management standards outlined by ASHRM and the American Hospital Association Certification Center, the governing board has ultimate responsibility for organizational oversight, quality of care, and patient safety. As part of its fiduciary and governance duties, the board approves high- level policies that establish the organization's philosophy, strategic direction, and commitment to safety and risk management.
A philosophy regarding medical error management reflects the organization's approach to disclosure, reporting, just culture principles, accountability, and system improvement. Because this philosophy sets the tone for organizational culture and impacts patient safety, legal exposure, and regulatory compliance, it requires board-level approval to ensure alignment with governance expectations and accreditation standards.
In contrast, the risk management department's annual budget is typically approved through financial governance processes rather than as a policy document. Risk analyses are operational tools conducted by management and do not require board approval. Departmental personnel job descriptions are administrative documents managed at the executive or human resources level.
Health Care Operations objectives emphasize board engagement in safety culture and oversight of enterprise risk management. Therefore, the philosophy regarding medical error management should be approved by the organization's board of directors.


NEW QUESTION # 75
Which type of information was associated with the former HIPDB (now within NPDB) but not the original NPDB focus?

Answer: A

Explanation:
The HIPDB was established to help combathealthcare fraud and abuse, while the NPDB historically focused on practitioner competence and professional conduct (including items like malpractice payments and certain adverse actions). HRSA explains that HIPDB is no longer separate and that its information is now collected and disclosed through the NPDB following the 2013 merger. For risk managers, the objective is to ensure credentialing, contracting, and compliance teams understand the expanded scope and proper use:
querying supports safer hiring/privileging decisions and reduces negligent credentialing risk, while reporting supports system integrity. Organizations must also ensure due process and correct categorization of reportable events to avoid wrongful reporting exposure.


NEW QUESTION # 76
A patient has been declared brain dead as a result of injuries sustained during a criminal act. His driver's license states that he is an organ donor. The attending physician is planning to remove the life-support equipment. A risk manager should recommend

Answer: D

Explanation:
According to Health Care Risk Management standards established by ASHRM and the American Hospital Association Certification Center, deaths resulting from criminal acts fall under medico-legal jurisdiction and are typically subject to coroner or medical examiner review. Even when a patient is a documented organ donor, as indicated on a driver's license under the Uniform Anatomical Gift Act framework, the circumstances of death may require legal investigation.
When a death is associated with trauma from a criminal act, it is generally considered a reportable death. The medical examiner or coroner has statutory authority to determine whether an autopsy is required and to ensure preservation of forensic evidence. Organ procurement activities must not interfere with legal investigation obligations. Therefore, prior to organ retrieval or withdrawal of life support, the appropriate legal authorities must be notified.
While honoring the patient's documented donation wishes is important, compliance with state statutes governing reportable deaths and forensic investigations takes precedence. The family's wishes do not override a valid donor designation, but coordination must occur within the legal framework.
Thus, the most appropriate action for the risk manager is to ensure that authorities are notified to determine autopsy requirements before proceeding.


NEW QUESTION # 77
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