Free PDF Quiz 2026 Cisco Authoritative 700-805: Related Cisco Renewals Manager Certifications

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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Customer Success	10%	- Explain customer journey & IT purchasing models - Define customer success
Topic 2: Business Acumen	30%	- Describe renewal cycle and risk action planning - Evaluate products and services to meet customer goals - Interpret key financial terms (e.g., CAPEX, OPEX)
Topic 3: Customer Success Foundation	10%	- Explain recurring revenue financial implications - Explain the stages of the customer lifecycle - Describe recurring revenue financial terms - Define customer experience
Topic 4: Cisco Tools and Processes	20%	- Explain Smart Accounts & Smart Licensing - Describe CX Portfolio and deal management processes
Topic 5: Roles and Responsibilities	30%	- Describe Renewals Manager role and integration - Explain renewals tasks and success metrics

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Cisco Renewals Manager Sample Questions (Q52-Q57):

NEW QUESTION # 52
What is the primary measurement of success for a Renewals Manager?

A. Renewal success rate
B. Iarr rate
C. Percentage of contracts closed
D. Upsell percentage

Answer: A

NEW QUESTION # 53
A portfolio shows a consistently declining OTRR over the past three quarters. The RM reviews operational habits across the renewal team. Which leading indicator identifies the cause of this trend?

A. Insufficient T-120 pipeline coverage and late IB reconciliation
B. Low ACV growth due to a lack of Premium Services attach
C. Declining customer satisfaction scores resulting from poor product adoption
D. Declining iARR across the customer base

Answer: A

Explanation:
A sustained decline in OTRR (On-Time Renewal Rate) points to a failure to complete eligible renewals within the required renewal window. The strongest leading operational indicator is therefore insufficient T-
120 pipeline coverage combined with late Installed Base (IB) reconciliation.
Cisco's current Renewals Manager v2.0 blueprint explicitly requires RMs to prioritize renewal activities at the T-120, T-90, T-60, and T-30 operational checkpoints, evaluate IB accuracy for quote readiness, and execute commercial activities that maximize OTRR. These objectives establish a direct operational chain:
early pipeline visibility # accurate IB # quote readiness # timely customer engagement # successful on-time booking.
If opportunities are not identified and worked adequately at T-120, the team enters later checkpoints with insufficient preparation time. Late IB reconciliation compounds the problem because inaccurate coverage, contract, entitlement, or subscription information can delay quote generation and require remediation close to expiration. Cisco also requires RMs to use PXP data to prioritize the renewal pipeline and track partner KPIs.
Option A may indicate adoption-related renewal risk but does not specifically diagnose an operational pattern of late renewals. Option B concerns expansion and ACV growth, not OTRR execution. Option C is principally a financial outcome rather than an upstream operational indicator.
Therefore, D is correct.

NEW QUESTION # 54
Which licensing model is the most complex for a customer to manage?

A. Subscription
B. Managed service agreement
C. A La Carte
D. Enterprise agreement

Answer: C

NEW QUESTION # 55
Which is the first step in a solutions-led sales approach?

A. examine previous purchases
B. present quote to customer
C. understand the customer's objectives
D. identify the latest technology release

Answer: C

NEW QUESTION # 56
What support should an RM take from the CSM?

A. Oversee the closure of contracts.
B. Communicate new greenfield opportunities.
C. Book customer-service briefings.
D. Communicate value and the impact of Cisco solutions.

Answer: D

NEW QUESTION # 57
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