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Cisco 700-805 Exam Overview:

Certification Vendor:Cisco
Exam Name:Cisco Renewals Manager
Exam Number:700-805 CRM
Available Languages:English, Japanese
Related Certifications:Cisco Customer Experience Specialization
Exam Format:Multiple choice
Exam Duration:60 minutes
Sample Questions:Cisco 700-805 Sample Questions
Exam Way:Proctored test via Cisco authorized testing partner
Pre Condition:Recommended for Cisco partner Renewals Managers; access to Cisco SalesConnect training resources.
Official Syllabus URL:https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html

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Cisco Renewals Manager certification is one of the most sought-after certifications in the IT industry. Cisco Renewals Manager certification is designed for individuals who want to demonstrate their expertise in managing and renewing Cisco solutions. Cisco Renewals Manager certification validates that the individual has the knowledge and skills required to manage Cisco solutions effectively and efficiently.

Cisco Renewals Manager Sample Questions (Q88-Q93):

NEW QUESTION # 88
Which statement regarding which tools can be added as value to customer and partners is invalid?

Answer: A


NEW QUESTION # 89
What support should an RM take from the CSM?

Answer: B

Explanation:
Communicate value and the impact of Cisco solutions to the customer
Help the customer achieve their desired outcomes and realize the full potential of their investment Provide feedback and insights on customer health, satisfaction, and adoption


NEW QUESTION # 90
A partner organization has a small team where one person performs both the Account Manager and CSM functions. How should the RM adapt their collaboration approach?

Answer: C

Explanation:
In a smaller partner organization, Cisco lifecycle responsibilities may be consolidated into fewer individuals.
The critical requirement is not strict job-title separation; it is that the necessary lifecycle functions are still performed effectively. Therefore, the RM should ensure that both the commercial perspective normally owned by the Account Manager and the adoption/value-realization perspective normally owned by the CSM are represented in renewal planning and execution.
Cisco's current Renewals Manager v2.0 framework emphasizes cross-functional alignment, clarity of ownership, and execution of required lifecycle responsibilities across Sales, Customer Success, Renewals, Technical, and Operations. The operating model must prevent gaps in renewal readiness even when organizational structures differ. In practice, one person can legitimately wear multiple hats as long as the relevant responsibilities, insights, and decisions are covered.
Option A is unnecessary because Cisco does not require every partner to maintain a separate dedicated CSM for each account. Option B is incorrect because fewer people do not reduce the need for disciplined coordination; in fact, consolidated roles can make explicit alignment even more important. Option D is also inappropriate because the RM should not simply absorb the CSM function and blur role accountability.
The RM should therefore adapt to the partner's structure while preserving the required functional inputs:
commercial strategy, customer health, adoption status, value realization, renewal risk, and execution readiness.
Therefore, C is correct.


NEW QUESTION # 91
What is the intended outcome of the Customer Success Plan?

Answer: B


NEW QUESTION # 92
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?

Answer: D


NEW QUESTION # 93
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