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Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:

SectionWeightObjectives
Configuration and Setup20%- Company Settings
  • 1. Fiscal Year Configuration
  • 2. Business Hours and Holidays
  • 3. Organization Settings
- User Interface Configuration
  • 1. Lightning Experience Settings
  • 2. App Customization
Object Manager and Lightning App Builder20%- Page Customization
  • 1. Lightning Record Pages
  • 2. Dynamic Forms
- Object Customization
  • 1. Custom Objects
  • 2. Record Types
  • 3. Fields and Relationships
Productivity and Collaboration7%- Collaboration Tools
  • 1. Chatter
  • 2. Activities
  • 3. Calendar Management
Data and Analytics Management14%- Data Management
  • 1. Data Quality
  • 2. Import and Export Data
  • 3. Duplicate Management
- Analytics
  • 1. Dashboards
  • 2. Reports
Sales and Marketing Applications12%- Marketing Features
  • 1. Campaign Influence
  • 2. Campaign Management
- Sales Productivity
  • 1. Opportunities
  • 2. Leads
  • 3. Accounts and Contacts
Service and Support Applications11%- Customer Support
  • 1. Knowledge
  • 2. Case Management
  • 3. Entitlements
Workflow and Process Automation16%- Automation Tools
  • 1. Approval Processes
  • 2. Business Process Automation
  • 3. Flow Builder

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Salesforce Certified Administrator Sample Questions (Q236-Q241):

NEW QUESTION # 236
What are two considerations an administrator should keep in mind when working with Salesforce objects?
Choose 2 answers

Answer: A,C

Explanation:
Explanation
Standard objects are objects that are included with Salesforce by default, such as Account, Contact, Lead, Opportunity, etc.They have predefined fields and functionality that support common business processes.
Custom objects are objects that you create to store information that is specific to your organization or industry.
You can create new standard objects using the Object Manager in Setup.
References:https://trailhead.salesforce.com/en/content/learn/modules/data_modeling/standard_and_custom_obje


NEW QUESTION # 237
The administrator has created new users for ten new employees at Northern Trail Outfitters.
Why are these users unable to access the account object in the Salesforce or?

Answer: A


NEW QUESTION # 238
The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to 'Audited', they would like the system to automatically update the Audited date field on the account with today's date.
Which tool should the administrator use to complete this automation?

Answer: C


NEW QUESTION # 239
The administrator at Clod Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, They want to reference fields from the associated contact record.
What should the administrator do to pull contact fields into the Custom report?

Answer: D

Explanation:
Explanation
Report type is a tool that can be used to pull contact fields into the custom report for Event. Report type defines the set of records and fields available to a report based on the relationships between a primary object and its related objects. To edit the custom Event report type and add fields related via lookup, go to Setup > Report Types and select the Event report type. Then click Edit Layout and drag the fields from the Contact object to the layout. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_create_report_type.htm&type=5


NEW QUESTION # 240
Cloud kicks intends to protect with backups by using the data by using the data export Service.
Which two considerations should the administrator remember when Scheduling the export?
Choose 2 Answers.

Answer: A,C

Explanation:
Explanation
To protect data with backups by using Data Export Service, two considerations that the administrator should remember when scheduling export are:
Data Backups are limited to weekly or monthly intervals depending on edition and license type Metadata backups must be run via a separate process such as Metadata API or change sets because Data Export Service only exports data (records) Metadata backups are not limited by sandbox refresh intervals. Data Export Service should be run from production orgs unless testing purposes require otherwise. References: https://help.salesforce.com/s/articleView?id=sf.data_export.htm&type=5


NEW QUESTION # 241
......

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