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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Topic 2: Testing | 11% | - Validate and test designs
|
| Topic 3: Strategy and Governance | 17% | - Define UX strategy and governance
|
| Topic 4: Discovery | 13% | - Gather user requirements and plan design strategy
|
| Topic 5: Declarative Design | 27% | - Design using Salesforce declarative tools
|
| Topic 6: Design System Implementation | 20% | - Leverage SLDS and design standards
|
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NEW QUESTION # 26
It is recommended to carefully consider which demographic data and for what purpose is fed into an AI model. Which reason explains this?
Answer: A
Explanation:
The correct answer is A. To avoid societal bias. The uploaded study guide directly identifies societal bias as the concern when demographic data is selected for AI-model use. Demographic information can contain or reflect historical social inequalities. When characteristics such as age, gender, location, ethnicity, socioeconomic indicators, or related proxies are included in a model without careful justification, the model may learn patterns that reproduce existing disparities rather than simply represent neutral relationships. The UX and responsible-design implication is that teams must question both what data is being collected and why the model needs it. Data should not be introduced simply because it is available. Instead, each attribute should have a legitimate purpose that supports the intended user or business outcome without unnecessarily increasing the risk of discriminatory behavior. Option B refers to confirmation bias, which concerns a tendency to favor evidence that supports existing beliefs. While that can affect research and decision-making, it is not the specific data-governance risk described here. Option C, interaction bias, relates more to patterns arising from how people interact with a system rather than demographic information itself. The study-guide principle is therefore that responsible AI design requires deliberate demographic-data selection to reduce the propagation of societal bias into automated decisions.
Study Guide reference/topics: Responsible AI, demographic data, societal bias, responsible design, Human- Centered Design.
NEW QUESTION # 27
Cloud Kicks is launching a new Salesforce org and wants to test its levels of accessibility, including keyboard navigation.
Which detail could be verified by testing keyboard navigation for accessibility?
Answer: A
Explanation:
Keyboard navigation is a way of interacting with a web application using only the keyboard, without a mouse or a touch screen. Keyboard navigation is essential for users who have visual impairments, motor disabilities, or other accessibility needs. Keyboard navigation also benefits users who prefer to use the keyboard for efficiency or convenience. One of the aspects of keyboard navigation that can be tested for accessibility is the tabbing order, which is the order in which elements on a page receive focus when the user presses the Tab key. The tabbing order should be logical, meaning that it follows the natural reading order of the page and the expected user workflow. A logical tabbing order helps users navigate the page easily and intuitively, without skipping or repeating elements. A logical tabbing order also helps screen readers announce the elements in a meaningful sequence. Therefore, testing the tabbing order for logic is a way of verifying keyboard navigation for accessibility. The other options are not related to keyboard navigation. Keyboard actions do not provide audio feedback by default, although some screen readers may have this feature. Actionable items are not highlighted in a specific color, although they may have a visible focus indicator, such as a border or an outline, to show which element has focus. The color of the focus indicator is not a factor for keyboard navigation, as long as it is distinguishable from the background.Keyboard Shortcuts,Use Lightning Experience with a Screen Reader,Accessibility in LWR Sites
NEW QUESTION # 28
Cloud Kicks is planning to build a custom Lightning Web Component (LWC) that needs to be implemented quickly.
Where should the team go to explore Lightning component code, documentation, and specifications?
Answer: B
Explanation:
The best place for the team to explore Lightning component code, documentation, and specifications is the Components Library on developer.salesforce.com1.The Components Library is the Lightning components developer reference, where the team can find code samples, SDKs, tools, metadata coverage information, and a developer guide for Lightning Web Components1.The team can also use the live code environment to code their first Lightning web component and see the results in real time2. Salesforce Extensions for VS Code (A) is a powerful tool for developing Lightning components, but it is not a source of code, documentation, and specifications. Design Tokens on SLDS website (B) are a way to store and maintain consistent design attributes across different platforms, but they are not specific to Lightning Web Components.Reference:
Components Library on developer.salesforce.com
Get Started Coding | Lightning Web Components Developer Guide
NEW QUESTION # 29
Cloud Kicks is incorporating Relationship Design principles into its business model and customer offerings wherever possible.
Which principle would represent their company strategy?
Answer: C
Explanation:
The principle that would represent Cloud Kicks' company strategy is prioritizing engagement over number of impressions.This principle is based on the intention mindset of Relationship Design, which means engaging with clear purpose and focusing on the quality of interactions rather than the quantity1. Reframing products in terms of outputs over outcomes (A) is not a Relationship Design principle, as it does not consider the value or impact of the products for the customers. Highlighting product benefits over uncovering customer needs is also not a Relationship Design principle, as it does not show empathy or understanding of the customers' problems or goals.Reference:
Embrace the Relationship Design Mindsets Unit | Salesforce Trailhead
NEW QUESTION # 30
A UX Designer is creating an experience to help organize content into collapsible sections. Which Lightning component should be used?
Answer: B
Explanation:
The correct answer is B. Accordion, according to the uploaded UX Designer study guide.
An Accordion component is designed specifically to divide content into sections that users can expand and collapse. This directly matches the requirement to organize a substantial amount of information while preventing all sections from occupying screen space simultaneously.
The UX value is progressive disclosure. Users can initially see the section headings and open only the information relevant to their current task. This reduces visual overload and makes content-heavy experiences easier to scan.
Option A, Lightning Toggle, represents a control for switching a state or setting between alternatives. It is not a structural component for organizing multiple groups of content.
Option C, Dynamic Actions Bar, relates to presenting contextual actions rather than organizing information into collapsible content regions.
The study-guide answer therefore maps the interaction requirement directly to the appropriate Lightning component. When information can be logically divided into discrete sections and users do not need to view every section simultaneously, an Accordion provides an efficient presentation model.
A UX Designer should still use meaningful section labels so users can predict the contents of each collapsed area without repeatedly opening sections to discover what they contain.
Study Guide reference/topics: Accordion, collapsible content, progressive disclosure, information organization, SLDS.
NEW QUESTION # 31
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