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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Public Sector Solutions Accredited Professional |
| Exam Number: | AP-222 |
| Available Languages: | English |
| Related Certifications: | Salesforce Accredited Professional |
| Exam Duration: | 75 minutes |
| Real Exam Qty: | 50 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Exam Price: | USD 150 |
| Exam Format: | Scenario-based, Multiple choice |
| Recommended Training: | Public Sector Solutions - Implementation Readiness |
| Exam Registration: | Kryterion Webassessor Pearson VUE |
| Sample Questions: | Salesforce Public-Sector-Solutions Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended experience with Salesforce Public Sector Solutions and implementation projects |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-public-sector-solutions-ap---AP-222 |
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질문 # 17
To allow a user to access the Public Sector Solutions Employee Experience pre-built application.
Which three permission sets need to be assigned?
정답:A,C,E
설명:
Employee Experience Community Access, Employee Experience for Public Sector, and Employee Productivity Plus Access are three permission sets that need to be assigned to allow a user to access the Public Sector Solutions Employee Experience pre-built application. Employee Experience Community Access is a permission set that grants access to the Employee Experience community site, which is a digital experience site for employees to access resources and services. Employee Experience for Public Sector is a permission set that grants access to the Employee Experience app, which is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to manage employee programs and benefits, such as leave requests or wellness surveys. Employee Productivity Plus Access is a permission set that grants access to the Employee Productivity Plus app, which is another prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to improve employee productivity and collaboration, such as creating action plans or sharing files. Reference: https://help.salesforce.com/s/articleView?id=psc_admin_setup_employee_experience.htm&type=5&language=en_US
질문 # 18
A government agency is planning a Public Sector Solutions implementation. What are three main constraints that government agencies often have in project implementation?
정답:C
설명:
Explanation
Scope, schedule and cost are the three main constraints that government agencies often have in project implementation. Scope defines the goals, deliverables, and requirements of the project. Schedule defines the timeline, milestones, and dependencies of the project. Cost defines the budget, resources, and risks of the project. These three constraints are also known as the project management triangle or the triple constraint.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_concept_psc_overview.htm&type=5&langua
질문 # 19
A public sector agency has implemented Public Sector Solutions for managing their Grants program. The agency authorities have received a complaint from an applicant whose eligibility was declined for the program. How should the agency authorities check how the eligibility was determined for this application record?
정답:D
설명:
Use Decision Explainer to understand how the decision was made. This selection keeps the implementation declarative and within the intended Public Sector operating model.
The Core Concept Explained: Business Rules Engine externalizes decision logic from custom code.
Expression Sets orchestrate calculations and can call decision assets so policy thresholds remain maintainable by authorized business users.
Step-by-Step Technical Analysis: Identify the inputs that drive the decision, declare them as Expression Set resources, and use Decision Matrices or Decision Tables where business users must maintain rule thresholds.
Execute representative samples before activation, then confirm the output and Decision Explainer history match the expected eligibility, fee, or prioritization result. Use Decision Explainer to inspect the Business Rules Engine decision path.
Why the Incorrect Options Are Wrong: B may look related, but it does not place the logic in the correct declarative Public Sector or OmniStudio configuration layer. C may look related, but it does not place the logic in the correct declarative Public Sector or OmniStudio configuration layer. D may look related, but it does not place the logic in the correct declarative Public Sector or OmniStudio configuration layer.
질문 # 20
Bobahaven has implemented the Licenses, permits, and inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes.
Permits received over 12 month require additional manage sign-off before approval. For regulatory compliance, the application's history and approval must be auditable.
What will technical consultant suggest to Bobahaven is the solution for this requirement?
정답:B
설명:
In Salesforce Public Sector Solutions, managing approvals for permit applications is crucial, especially when regulatory compliance requires additional managerial sign-off for applications exceeding a certain duration. Implementing an approval process is the recommended solution to meet these requirements effectively:
Approval Process:
An approval process in Salesforce allows for the automation of approval workflows based on predefined criteria. This ensures that applications follow a consistent and auditable approval path.
For applications with a duration longer than 12 months, the approval process can be configured to route the approval request to the user's manager automatically.
Steps to Implement:
Navigate to Setup > Process Automation > Approval Processes.
Create a new approval process for the Permit Application object.
Define the entry criteria to check if the application duration exceeds 12 months.
Set the approval steps to include routing the approval request to the user's manager.
Ensure that the approval process captures all necessary audit trails, including timestamps and approver details, to maintain compliance.
By implementing an approval process, Bobahaven ensures that applications meeting the specific criteria are escalated appropriately, maintaining regulatory compliance and providing an auditable history of approvals.
Reference:
Salesforce Help: Approval Processes
Salesforce Public Sector Solutions Documentation
질문 # 21
A government agency is responsible for providing licenses to various sporting events. To acquire the license, individuals need to pay the required fees. The System Administrator for Public Sector Solution main responsibility is to automatically map and set the fees for each application to ensure the correct fees are mapped.
Which Business Rules Engine tool is used here?
정답:C
설명:
Decision Matrices are Business Rules Engine tools that are used to automatically map and set the fees for each application. A Decision Matrix can evaluate answers based on rules and conditions and provide a decision outcome and explanation. For example, a Decision Matrix can determine the fee amount based on the type of license, the city & county location, the volume of current business, and the size of the building. Reference: https://help.salesforce.com/s/articleView?id=psc_admin_setup_decision_matrix.htm&type=5&language=en_US
질문 # 22
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