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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Salesforce Mobile App and Lightning Experience | 6% | - Lightning Experience Features - Salesforce Mobile App Configuration - Navigation and UI Customization |
| Topic 2: Reports and Dashboards | 11% | - Summary Reports and Matrix Reports - Report Types - Report Builder - Joined Reports - Scheduling Reports - Dashboard Components |
| Topic 3: Security and Access | 12% | - Object-Level Permissions - Field-Level Security - Login Hours and IP Ranges - Salesforce Shield - Record Access (OWD, Sharing Rules) |
| Topic 4: Sales Cloud Applications | 10% | - Products, Price Books, and Quotes - Sales Cloud Features - Opportunity Management - Forecasting - Account and Contact Management |
| Topic 5: Workflow and Process Automation | 17% | - Process Builder - Approval Processes - Workflow Rules - Flows (Screen Flows, Autolaunched Flows) - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) |
| Topic 6: Standard and Custom Objects | 8% | - Roll-up Summary Fields - Standard Object Overview - Object Relationships (Lookup, Master-Detail) - Custom Object Creation |
| Topic 7: Activity Management and Chatter | 4% | - Chatter Best Practices - Tasks and Events - Chatter Groups and Feeds |
| Topic 8: Service Cloud Applications | 10% | - Service Cloud Features - Service Contracts - Web-to-Case and Email-to-Case - Cases and Entitlements - Omni-Channel |
| Topic 9: Data Management | 10% | - Data Loader - Data Quality Best Practices - Data Export - Data Import Wizard - Duplicate Rules and Matching Rules |
| Topic 10: Organization Setup | 4% | - Lightning Experience vs Classic - Fiscal Year - Company Information - Currency Management - User Interface |
| Topic 11: User Setup | 8% | - Permission Sets - User Creation and Management - Profile Configuration - User Licenses - Delegated Authentication - Role Hierarchy |
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NEW QUESTION # 94
Cloud Kicks needs to be able to show different picklist values for sales and marketing users. Which two options meet this requirement?
Answer: A,D
Explanation:
There are two primary ways to display different picklist values to different groups of users. The first, and most common, is using Record Types (Option C). A single picklist field can have its available values filtered at the Record Type level. By creating a "Sales" record type and a "Marketing" record type, the admin can select which values are visible for each. These record types are then assigned to the respective users' profiles.
The second method (Option D) involves using different Page Layouts and two separate picklist fields. In this scenario, the admin creates two distinct fields (e.g., "Sales Category" and "Marketing Category") and places only the relevant field on the page layout assigned to that specific team. This is less common but effective if the data needs to be stored in entirely different buckets. Option B is incorrect because profiles themselves do not filter picklist values; they only control which record types a user can access.
NEW QUESTION # 95
Mail Merge is available in which Salesforce Editions?
Answer: E
NEW QUESTION # 96
You must create the business process before creating record types for each of these objects Except?
Answer: E
NEW QUESTION # 97
Universal Containers currently assigns its users from the facilities and IT teams to. the same profile. Universal container recently created a custom object to. track company cars and wants only users from the facilities team to. have access to. this new object. How can an administrator meet this requirement?
Answer: B
NEW QUESTION # 98
DreamHouse Realty wants to offer a form on its Experience Cloud site where inspectors will submit findings from a property inspection.
Which feature should an administrator place on the page to fulfill this requirement?
Answer: D
NEW QUESTION # 99
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