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| Section | Weight | Objectives |
|---|---|---|
| Discovery | 32% | - Value of Strategy Design
|
| Design | 30% | - Business and Technical Capabilities
|
| Leveraging Adjacent Roles/Skills | 19% | - Knowledge and Skill Infusions
|
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NEW QUESTION # 50
A strategy designer is seeing signals of success with a new product that is driving brand loyalty and decreasing consumers ' environmental impact. How should a business case be built for continuing sustainable innovation through a view of a full product lifecycle?
Answer: C
Explanation:
Full lifecycle value creation requires mapping pre-purchase sourcing and post- use circular disposal. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. Sustainable design requires a view beyond the immediate purchase and use experience. Extending the journey before purchase and after use reveals impacts from sourcing, manufacturing, distribution, maintenance, reuse, recycling, and disposal, which enables more credible lifecycle decisions. Here, Extend customer journey maps to pre and post purchase. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Source cheaper, locally-grown raw materials. focuses attention elsewhere, while Purchase carbon offsets for energy used in manufacturing. addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Tools and Artifacts
Official Salesforce Reference: Journey Mapping - Start Your Journey Map
NEW QUESTION # 51
A strategy designer is presenting their new service vision to an executive audience. What should the designer include in the executive summary to meet the audience ' s needs?
Answer: A
Explanation:
Executives require actionable strategic summaries detailing ownership, core actions, and resource requirements. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. An executive summary should emphasize the decision, intended outcomes, implications, ownership, and next actions. Detailed research evidence and the history of options can remain available as supporting material, but the executive audience needs a concise path from vision to accountable action. Here, A plan description including who needs to act and what they need to do is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. A detailed report of the data that informed the new vision focuses attention elsewhere, while The different options explored in the process of designing this vision addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Platform Strategy Designer Certification Prep - Intangible Deliverables
NEW QUESTION # 52
Cloud Kicks ' customers have publicly challenged the company to use its market leading position as an ethical force for good in social change. What is one way the company can embed ethical use principles into its day-to- day work?
Answer: B
Explanation:
Consequence Scanning is an ethical design practice that allows teams to consider intended and unintended consequences of their products before build. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Consequence Scanning is a structured way to identify intended and unintended effects before decisions become difficult to reverse. It helps teams surface potential harm, trust issues, privacy implications, social effects, and opportunities, then determine which consequences to act on, influence, or monitor. Here, Consequence Scanning is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Quantitative Research focuses attention elsewhere, while Journey Mapping addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Intangible Deliverables
Official Salesforce Reference: Challenge Framing and Scoping - Create Effective How Might We Statements
NEW QUESTION # 53
Cloud Kick ' s sales representatives are complaining about lack of flexibility when they need to create complex quotes and configure product solutions. What should the Strategy Designer recommend to streamline their sales cycle?
Answer: B
Explanation:
Revenue Cloud (CPQ) handles complex quoting, discount logic, and product configuration. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts. In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. Revenue Cloud supports complex product configuration, pricing, quoting, and related revenue processes. It is appropriate when sales representatives must configure valid product combinations and customer-specific pricing, which is different from digital commerce storefronts or marketing engagement. Here, Implement Revenue Cloud is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Create a custom sales cycle that maps exactly to their needs focuses attention elsewhere, while Suggest to simplify the complex sales cycle to make it fit the standard setup addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Study Guide Topics: Tools and Artifacts
Official Salesforce Reference: Revenue Cloud / Product Configuration
NEW QUESTION # 54
A project team at Cloud Kicks is under pressure to solve customer supply chain issues across multiple locations. The strategy designer proposes they do some analogous research.
What should the team look to study?
Answer: A
Explanation:
Analogous research involves looking at solutions in different contexts or industries to solve similar problems. For supply chain issues, studying how an unrelated industry overcame comparable challenges can provide fresh insights and innovative approaches, offering new perspectives on problem-solving.
NEW QUESTION # 55
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