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Microsoft AB-620 Exam Syllabus Topics:

SectionObjectives
Deploy, Monitor, and Optimize AI Agents- Iterative improvement and lifecycle management
- Publishing and deploying copilots
- Monitoring performance and analytics
Build and Configure AI Agents in Copilot Studio- Creating and configuring copilots and topics
- Configuring actions, plugins, and connectors
- Using generative AI and prompt engineering in Copilot Studio
Governance, Security, and Compliance- Environment management in Power Platform
- Managing access control and authentication
- Data protection and responsible AI practices
Plan and Design Copilot Studio AI Agents- Selecting Copilot Studio capabilities and architecture approach
- Designing conversation flows and agent behavior
- Requirements analysis for AI agent solutions
Integrate External Systems and Data Sources- Using Power Automate for workflow orchestration
- Connecting Azure services and APIs
- Integrating Dataverse and Power Platform components

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Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions (Q81-Q86):

NEW QUESTION # 81
You need to evaluate whether the current configuration decisions for the Blue Yonder Copilot agent comply with the company's security and governance policies.
Which compliance status should you assign to each configuration decision? To answer, move the appropriate compliance statuses to the correct configuration decisions. You may use each compliance status once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 82
Drag and Drop Question
A company uses a primary agent in Copilot Studio to handle user intake.
For some requests, the company wants the primary agent to delegate work to another Copilot Studio agent that already exists.
To meet the business needs, the solution must allow agents to perform the following on the connected agent:
- Must allow calls from other agents.
- Must allow agents to use the connected agent for collaboration.
- Must allow agents to invoke the connected agent in conversations.
You need to integrate the existing Copilot Studio agent with the connected agent.
Which setting should you configure for each requirement? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Publish the connected agent.
To allow a primary Copilot Studio agent to delegate work to an existing secondary agent, the secondary agent must be published. For an agent to accept calls and be selectable by other agents, you must enable its capability to be used as a connected agent.
Box 2: Add the connected agent.
Add the connected agent: This is the configuration action required within the primary agent. By navigating to your primary agent's build/agents panel and choosing to add a connected agent, you establish the relationship that allows the primary agent's orchestration runtime to dynamically invoke and delegate conversation tasks to it.
Box 3: Add the connected agent.
In Microsoft Copilot Studio's multi-agent architecture, a primary orchestrator agent routes tasks to independent sub-agents using the Connected agents capability. To make an existing agent available to your primary agent so the orchestrator can autonomously invoke it during conversations, you must go to the primary agent's build tab, navigate to the components panel, and choose to add a connected agent.
Incorrect:
Configure connections to the connected agent: While connections exist in Copilot Studio, they are used to securely authenticate external systems, APIs, or tools (such as SharePoint or Dataverse), rather than connecting another standalone conversational agent.
Add the connected agent as an indexed knowledge source: Knowledge sources are used for uploading files, documents, websites, or databases to ground the AI's general knowledge. They are not used for routing workflows to independent agents.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/add-agent-copilot-studio-agent


NEW QUESTION # 83
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
An agent uses a flow that calls an external service which can occasionally fail or time out.
When a failure occurs, the agent must meet the following requirements:
- Must not terminate silently.
- Must send a notification containing the error details.
You need to configure the agent flow so that failures are handled in a controlled and predictable way.
Solution: Retry the failing action without handling failure.
Does the solution meet the goal?

Answer: A

Explanation:
Correct:
* Configure run after conditions for failure paths.
You should configure the "Run after" conditions in Power Automate (the underlying flow engine) to handle these failures in a controlled and predictable way.
By default, a cloud flow step only runs if the previous step is successful. If your external service fails or times out, all subsequent steps will normally skip, causing the flow to fail silently from the perspective of the Copilot Studio agent.
How to Configure the Flow for Failure Handling
To meet your requirements, you need to create a parallel or sequential failure path using the following steps:
1. Add your Notification Action
2. Configure "Run After" Settings
Incorrect:
* Retry the failing action without handling failure.
* Send a notification with relevant error details.
Reference:
https://www.matthewdevaney.com/3-power-automate-error-handling-patterns-you-must-know/


NEW QUESTION # 84
A team has deployed an agent in Copilot Studio and needs to evaluate whether the agent is meeting its intended goals before expanding usage to a broader audience.
The team must evaluate agent performance using a structured and repeatable approach that produces actionable insights.
You need to select and apply an appropriate evaluation method by performing the required actions in the correct order.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:


NEW QUESTION # 85
An agent needs to call an external REST API that isn't available as a pre-built connector, and the API requires OAuth 2.0 authentication. What should you create?

Answer: B


NEW QUESTION # 86
......

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