First-hand Salesforce Slack-Con-201 Passing Score: Salesforce Certified Slack Consultant & Slack-Con-201 Testing Center

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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Slack Administration and Governance- Workspace configuration and settings
- Security and compliance controls
- User lifecycle management
Solution Design for Slack- Integration design with Salesforce ecosystem
- Workspace architecture and design principles
- Channel strategy and governance model
Change Management and Adoption- Communication and rollout planning
- User adoption strategies
- Training and enablement planning
Delivery and Migration17%- Role definition across Slack, partner, and client teams
- End-to-end migration planning and execution
- Slack delivery best practices

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Salesforce Certified Slack Consultant Sample Questions (Q31-Q36):

NEW QUESTION # 31
In preparing for a Slack rollout in a mid-sized company, what approach should be taken in the communication plan to address the varied tech proficiency levels of employees?

Answer: C

Explanation:
A multi-tiered communication plan is ideal for a mid-sized company with varied tech proficiency levels. It should include basic introductory sessions for less tech-savvy employees and advanced workshops for those with higher proficiency. This approach ensures that all employees receive appropriate training and support, facilitating a smoother transition to Slack.


NEW QUESTION # 32
A company wants to use Slack Connect to collaborate with external partners while ensuring that sensitive internal discussions remain confidential. What Slack Connect configuration should they prioritize?

Answer: B

Explanation:
Requiring administrative approval for creating new Slack Connect channels ensures controlled collaboration with external partners while maintaining the confidentiality of internal discussions.


NEW QUESTION # 33
A healthcare organization using Slack needs to ensure their usage is compliant with the Health Insurance Portability and Accountability Act (HIPAA). What is a crucial step they should take in their Slack environment?

Answer: A

Explanation:
Integrating Slack with a HIPAA-compliant archiving solution is crucial for ensuring that communication data is stored and managed in a manner that complies with HIPAA's stringent requirements for protecting patient health information.


NEW QUESTION # 34
Your client is considering pre-approving certain apps for their Enterprise Grid, and asks you to describe the benefits of using pre-approved apps.
Which two benefits would you share about pre-approving apps?

Answer: A,C

Explanation:
The correct answers are B and D . Pre-approving apps is an app governance mechanism that reduces administrative friction while maintaining control. When app approval is enabled, users may need approval before installing apps; however, apps that are already approved can be installed and used without creating a new approval request. That directly reduces the request queue for Slack admins and gives employees faster access to approved productivity tools. Option B is correct because the approval workload decreases when commonly needed apps are already approved. Option D is correct because pre-approved apps can be installed without submitting a separate app request. Option A describes support or troubleshooting behavior, not an app approval benefit. Option C describes Workflow Builder capabilities, not the result of pre-approving apps.
Option E invents a "walkthrough wizard" concept that is not the control being tested. Slack's official app approval documentation states that owners can pre-approve or restrict apps, and members can install apps approved by a Workspace Owner.
Reference topic: Policies and Settings - app approval, app governance, pre-approved apps, and admin workload reduction.


NEW QUESTION # 35
When providing your client with an executive summary of their selected grid design, which three key pieces of information should you include?

Answer: A,B,C

Explanation:
The correct answers are A, B, and E . A grid design executive summary should communicate the selected structural model in a way executives and project stakeholders can understand and approve. The first essential element is the recommended workspace structure and access level because that defines who can discover, request, join, or be invited to each workspace. Slack's Enterprise organization documentation defines access levels such as Open, By Request, Invite Only, and Hidden, making access design a core part of grid architecture. Channel recommendations are also required because channels are where work happens; grid design is incomplete without guidance on how collaboration will be organized inside and across workspaces.
Finally, the summary must include grid design benefits and considerations so the client understands the tradeoffs of the selected model. Training recommendations, user analytics, KPIs, and admin processes are important in the broader project, but they belong in enablement, success measurement, and governance deliverables rather than the core executive summary of the grid design.
Reference topic: Grid Design - workspace recommendations, access model, channel strategy alignment, benefits, and design considerations.


NEW QUESTION # 36
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