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Salesforce Energy-and-Utilities-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Energy and Utilities Cloud Accredited Professional Exam
Exam Number:	Energy-and-Utilities-Cloud
Related Certifications:	Salesforce Administrator Salesforce Platform App Builder
Exam Format:	Multiple choice
Available Languages:	English
Recommended Training:	Salesforce Trailhead Energy & Utilities Cloud learning paths
Exam Registration:	Salesforce Credentials Registration
Sample Questions:	Salesforce Energy-and-Utilities-Cloud Sample Questions
Exam Way:	Online proctored exam via Salesforce certification platform
Pre Condition:	No strict prerequisites required; familiarity with Salesforce platform and basic CRM concepts is recommended.
Official Syllabus URL:	https://trailhead.salesforce.com/credentials

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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Test and Deploy Energy and Utilities Cloud Applications and Solutions: This topic evaluates the capacity of Energy and Utilities Cloud professionals to outline and execute a deployment plan that integrates Salesforce core and Vlocity components. Mastery includes validating processes, enabling user testing, and managing UAT milestones.
Topic 2	Implementation: The topic assesses the ability to configure Energy and Utilities Cloud to meet business models, manage licenses, set up order capture, and enable post-sales processes. It also measures proficiency in executing data migration, integrating third-party systems, and deploying relevant components.
Topic 3	Discovery: Mastering discovery ensures proficiency of Energy and Utilities Cloud professionals in understanding and documenting customer needs, aligning stakeholder requirements, and analyzing current business processes for Energy and Utilities Cloud solutions. This foundational topic measures the ability to identify gaps in processes and architecture compared to standard product capabilities.
Topic 4	Solution Design: Solution design evaluates expertise in mapping Energy and Utilities Cloud components to current architectures and crafting future state designs that fulfill business and data model requirements. Energy and Utilities Cloud professionals must demonstrate the ability to define architecture, processes, and security considerations while leveraging deployment tools.

Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q17-Q22):

NEW QUESTION # 17
The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?

A. The 'Send for eSignature' Velocity action can be used to send the last version of the contract document to DocuSign
B. An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature
C. An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.
D. An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript

Answer: B,C

Explanation:
In managing the lifecycle of new contracts in Salesforce and integrating with DocuSign for eSignatures, the use of OmniStudio tools is pivotal. An OmniScript can be configured to include a DocuSign Envelope action, which facilitates the emailing of the contract for signature. Additionally, an Integration Procedure with a DocuSign Signature action can be called from an OmniScript, providing a streamlined method to integrate Salesforce with DocuSign and automate the contract signature process. These features leverage the capabilities of OmniStudio to offer flexible and customizable solutions for contract management and eSignature processes, enhancing efficiency and user experience.References= Salesforce OmniStudio, including OmniScripts and Integration Procedures, provides comprehensive capabilities for integrating Salesforce applications with external services like DocuSign. The Salesforce documentation on OmniStudio tools offers guidance on configuring these features to streamline business processes

NEW QUESTION # 18
How is the Energy and Utilities Cloud solution installed on an org?

A. A specialized org that Salesforce creates with the solution installed is required
B. Its included as part of core and will be deployed when licenses are purchased
C. Its installed as a managed package and unmanaged components
D. The functionality is unlocked based on the license types assigned to the org

Answer: C

Explanation:
The Salesforce Energy and Utilities Cloud solution is typically installed in a Salesforce org as a combination of a managed package along with unmanaged components. The managed package includes the core functionalities and objects that are part of the Energy and Utilities Cloud framework, ensuring consistency and support across different orgs. The unmanaged components allow for customization and extension specific to the organization's needs, enabling them to tailor the solution to their unique business processes and requirements.References= The process for installing Salesforce Energy and Utilities Cloud, including the distinction between managed and unmanaged components, is detailed in the Salesforce documentation and the Energy and Utilities Cloud installation guide, available on the Salesforce website or through the Salesforce AppExchange:https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EcsUWUAZ

NEW QUESTION # 19
An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?

A. Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
B. Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
C. Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
D. Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
E. Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

Answer: A,C,D

Explanation:
To display a consumption history graph on the Self-Serve Portal for an energy company that has implemented Salesforce Energy and Utilities Cloud, the following steps are essential: B. Use a standard graph component available within the Utility Self-Serve Portal Application as a starting point. Then, modify this component as necessary and connect it to the appropriate data source using integration procedures. This approach leverages existing resources to efficiently meet the requirement. C. Develop or configure integration between Salesforce Energy and Utilities Cloud and the source system that contains the required data. This integration ensures that the graph component has access to accurate and up-to-date consumption data. D. Develop or configure integration between Salesforce Energy and Utilities Cloud and the energy company's customer information system to obtain monthly usage information. This specific integration provides the detailed consumption data needed for the graph.
These steps collectively enable the display of consumption history in a graphical format, enhancing the user experience on the Self-Serve Portal by providing valuable insights into energy usage. Reference = Salesforce documentation on Energy and Utilities Cloud and development guides for creating and integrating custom components within Salesforce communities offer insights into fulfilling such requirements: https://developer.salesforce.com/docs

NEW QUESTION # 20
An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation. The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.
Which two courses of action should the consultant recommend?

A. Cancel the Energy and Utilities Cloud implementation and replace the CIS. because modem CIS systems have all the necessary functionality to effectively track and manage customer engagements in any channel.
B. Implement Energy and Utilities Cloud and simultaneously replace the customer information system with a cloud based billing system.
C. First, implement Energy and Utilities Cloud and integrate it with the current customer information system through a q middleware platform. Then, replace the customer information system with a more modern one and reconnect the integration points between middleware and the new CIS.
D. To avoid reworking to integrations, deploy a new customer information system first then implement Energy and Utilities Cloud.

Answer: B,C

Explanation:
These recommended actions provide a strategic approach to maximize return on investment while addressing urgent system replacement needs. Implementing Energy and Utilities Cloud alongside a new cloud-based billing system offers a modernized, scalable solution that enhances operational efficiency. Alternatively, integrating Energy and Utilities Cloud with the existing CIS via middleware allows for immediate enhancements in utility operations with the flexibility to upgrade the CIS subsequently. This phased approach reduces disruption and spreads out capital expenditures over time, aligning with strategic financial planning and ensuring continuity of service.
References = Best practices for implementing Salesforce Energy and Utilities Cloud alongside other critical IT systems are covered in Salesforce's strategic implementation guides, providing a framework for decision- making that balances immediate needs with long-term strategic goals.
https://www.salesforce.com/products/industries/energy-and-utilities/overview/

NEW QUESTION # 21
An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org.
which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values:
Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?

A. A Velocity Picklist can be configured and related to Produc12 object
B. A picklist field can be added to the Prodoct2 object
C. A picklist attribute can be configured and associated to each product individual
D. A picklist attribute can be configured and associated to the base object type.

Answer: B

Explanation:
To capture and make searchable the Product type information in Salesforce, relevant to an energy company's Product Catalog integration with Industries CPQ, adding a picklist field to the Product2 object is recommended. This picklist field can be configured with the four required values (Energy, Batteries, Measurement, Solar Panels) and will allow for easy categorization and searching of products within the Salesforce org, ensuring that the data can be efficiently managed and utilized within the system.References= The Salesforce CPQ documentation provides guidance on configuring product attributes and managing the Product Catalog, including adding custom fields to products for better categorization and searchability:https://help.salesforce.com/articleView?id=cpq_products.htm&type=5

NEW QUESTION # 22
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