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Cisco 300-820 Exam Syllabus Topics:

SectionWeightObjectives
APIs and Programmability10%- Webex APIs
  • 1. Events and integration APIs
  • 2. Messaging, Meeting, Calling, People APIs
- Development tools and portals
  • 1. Device macros and automation
  • 2. App Hub, Developer Portal, Room OS Portal
Security10%- Security configuration
  • 1. Endpoint, meeting, administration security
  • 2. Trunk and media security policies
- Security architecture and services
  • 1. Identity, key management, compliance
  • 2. Encryption, authentication, access control
Collaboration Cloud Technologies25%- Key concepts and architecture
  • 1. Licensing and backup/restore procedures
  • 2. Expressway media traversal and protocol interworking
  • 3. NAT, ICE, TURN, STUN
- Expressway configuration and integration
  • 1. Dial plan, B2B communication, MRA implementation
  • 2. Network, certificates, clustering, QoS setup
Suite and Device Configuration25%- Webex Calling configuration
  • 1. Trunks, route groups, translation patterns
  • 2. Locations, numbers, dial plans, permissions
- Webex Meetings and Messaging setup
  • 1. Endpoint registration and provisioning
  • 2. Deployment models and feature configuration
Cloud Management, Suite and Devices Administration20%- Control Hub administration
  • 1. User, organization, site management
  • 2. Domain setup, security settings, integrations
- Monitoring and troubleshooting
  • 1. Endpoint and service health monitoring
  • 2. Call routing, meetings, messages issues
Hybrid and Migration to the Cloud10%- Deployment models and integration
  • 1. On-premises to cloud migration
  • 2. Video Mesh, hybrid data security
- Hybrid services implementation
  • 1. Calendar, directory, message connectors
  • 2. Cloud Connected UC and migration tools

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q256-Q261):

NEW QUESTION # 256
A MRA deployment is being configured where one of the requirements is for registered Jabber users to pull directory photos from an internal server.
What should be configured on the Expressway-C so that MRA registered clients reach this server?

Answer: B

Explanation:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expressway/config_guide/X14-
0/mra/exwy_b_mra-deployment-guide-14/exwy_m_features-and-additional-
configurations.html#reference_C1BA31BAEE0E02911B495FA5908DEB65


NEW QUESTION # 257
What is the name of the Webex core service that delivers group messaging, one-to-one messaging, presence, and file sharing?

Answer: C


NEW QUESTION # 258

Refer to the exhibit. When a Jabber user attempts to connect from outside of the organization, the user enters the login information as "user@example.com" and receives the error "Cannot find your services Automatically".
The engineer tries to resolve SRV records used by Jabber.
DNS A record "expressway-e.example.com" points to the Expressway-E IP and "cucm.example.com" points to the Cisco Unified Communications Manager.
Which change resolves the DNS problem?

Answer: A


NEW QUESTION # 259
An administrator is deploying Cisco Expressways for Mobile and Remote Access. The registration domain is "example.com", and the Expressway-E FQDN is "expe.example.com". Cisco Jabber clients on the internet cannot discover services via DNS lookup. Which SRV records must be configured in the public DNS to allow Service Discovery?

Answer: A


NEW QUESTION # 260
Which entry in the public (external) DNS is valid to configure DNS SRV records for a Cisco Mobile and Remote Access solution?

Answer: C


NEW QUESTION # 261
......

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