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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 32% | - Rationalize use of Consumer Goods Cloud and TPM for customer environments - Conduct discovery interviews using TPM lifecycle - Document customer business processes and journey - Map functional capabilities to TPM or third-party systems - Capture non-functional requirements and volumetric data |
| Topic 2: Design | 36% | - Determine reporting and analysis requirements - Validate design priorities with stakeholders - Define promotion structures aligned with Go-To-Market strategy - Set up account planning using hierarchy and metrics - Configure customer business plans and promotion tactics - Design solutions using KPIs, claims, and P&L capabilities |
| Topic 3: Implement | 32% | - Test and validate solution implementation - Configure TPM core features, rules, and workflows - Plan deployment and migration strategy - Set up integration and data management - Rationalize licensing and install Consumer Goods Cloud package |
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NEW QUESTION # 24
A customer needs to send the Effective Price key performance indicator (KPI) value, calculated at the promotion level, to an external system for each product.
How should a consultant recommend doing this?
Answer: C
Explanation:
In Consumer Goods Cloud TPM, many KPIs (like Effective Price) are calculated "on the fly" by the processing engine in the browser or the calculation grid. They do not automatically exist as stored data records in the database that an external integration tool can simply "query." To make a calculated KPI available for integration (extraction to an ERP or Data Warehouse), you must configureWriteback. Writeback instructs the system to physically save the calculated value into a storage table (typically the Promotion Product or a generic Measurement table) whenever the promotion is saved.
The requirement asks specifically for the value "for each product." Therefore, theStorage Levelmust be set to Product. If it were set to "Tactic" or "Promotion," the granular product-level price data would be aggregated and lost. Once Writeback is enabled and the storage level is correct, the data exists as physical records in Salesforce objects. These can then be extracted using standard methods like theIntegration APIsorRTR CSV Extracts. Option B describes this exact configuration workflow: Enable Writeback -> Set Level to Product -> Extract via API. Option A discusses "Conditions" which is a different concept related to pricing logic, not generic KPI extraction.
NEW QUESTION # 25
A client has asked that the discount key performance indicator (KPI) is manually provided by the key account manager (KAM). The discount KPI should only be editable at the total level for the tactic/product hierarchy and should not be editable on a weekly level.
How should a consultant design this discount KPI?
Answer: A
Explanation:
In Salesforce Consumer Goods Cloud TPM, the behavior of Key Performance Indicators (KPIs) within the planning grid is governed by the KPI Definition, specifically the Edit Mode property. This property dictates where and how a user can input data.
The requirement here is specific: the Key Account Manager (KAM) must provide a manual input (Writeback) for the discount, but this input is restricted to theTotalcolumn (the aggregate for the promotion duration) and mustnotbe allowed in the weekly/periodic columns.
* Edit Mode: Total (Option B):This is the correct configuration. When set to "Total," the cell in the Total column becomes editable. When the KAM enters a value (e.g., $10,000), the calculation engine automatically distributes (disaggregates) this amount across the weeks and products based on a defined reference profile (like Baseline Volume). The individual weekly cells remain read-only or are overwritten by the distribution logic, preventing the user from manually "tweaking" specific weeks which could break the distribution logic.
* Edit Mode: All (Option A):This would allow editing inboththe Total column and the individual weekly cells, violating the requirement.
* Editable Storage Level (Option C):This defineswherethe data is saved in the database (e.g., at the Tactic level vs. Product level), but it does not control the UI behavior of locking the weekly columns while allowing the Total column to be edited.
NEW QUESTION # 26
What is the recommended way to create fixed funds in Consumer Goods Cloud TPM?
Answer: B
Explanation:
In Consumer Goods Cloud TPM, Templates are the foundational architectural element for creating executable records, including Funds, Promotions, and Tactics. You cannot create a valid Fund record without it being based on a Fund Template. The template defines the rules, anchors (e.g., Customer, Org), and characteristics of the fund. Therefore, the recommended and mandatory workflow is to configure the Fund Template first, and then instantiate the specific Fixed Funds using that template.
NEW QUESTION # 27
Northern Trail Outfitters (NTO) wants to plan with Consumer Goods Cloud, not only standard products but also bill of materials (BOMs)/shippers. Some of NTO's BOMs can change the quantities of their components during their lifetime.
How should a consultant suggest handling the scenario where the quantity of one component is changing in a BOM?
Answer: B
Explanation:
In Salesforce Consumer Goods Cloud TPM, Bill of Materials (BOM) or "Shippers" are handled through a relation object (often the Product Bill of Material or similar junction object) that links the parent BOM product to its component products. To maintain historical accuracy for past promotions while accommodating future changes (Slowly Changing Dimensions), you should not simply overwrite the existing record. Instead, the best practice is to "expire" the current relationship by setting the Valid Thru date to the day before the change. Then, create a new BOM relation record with the new quantity and a Valid From date starting on the day of the change. This ensures that calculations for historical promotions use the old quantity, while new promotions use the new quantity.
NEW QUESTION # 28
A key account manager (KAM) at Cloud Kicks wants to set up Customer Business Plans (CBPs) for a Planning Customer. The KAM wants to create a CBP for next year.
How should a consultant advise the KAM to set up the CBP?
Answer: B
Explanation:
Customer Business Plans (CBPs) in Consumer Goods Cloud are the high-level containers used for annual volume and financial planning. Unlike specific promotions which have granular start and end dates (e.g., "Jan
1st to Jan 14th"), a Customer Business Plan is structurally designed to cover a standard fiscal or calendar year.
The recommended and standard best practice for setting up a CBP is to link it to aBusiness Year. When configuring the system, the administrator defines the Calendar and Business Years (e.g., 2024, 2025) in the master data. When a Key Account Manager (KAM) creates a new plan, they select the specificYearfrom a dropdown menu rather than manually entering a "Date From" and "Date Thru." This approach ensures data integrity and alignment with the corporate fiscal calendar. By selecting "Business Year: 2025," the system automatically understands the exact start and end dates based on the master calendar configuration (which might be Jan 1-Dec 31, or a fiscal offset like Oct 1-Sept 30). This prevents user error, such as a KAM accidentally creating a plan that runs for 13 months or starts on the wrong day of the week. It also facilitates "Year-over-Year" reporting, as the system can easily compare "CBP 2024" vs. "CBP 2025" because they are strictly defined by the Business Year object, ensuring that targets and baselines are aggregated into the correct annual buckets.
NEW QUESTION # 29
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