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Cisco 500-420 Certification Exam is designed to test the knowledge and skills of individuals who want to become Cisco AppDynamics Associate Performance Analysts. 500-420 exam is one of the most popular certification exams in the IT industry and is highly sought after by professionals who want to demonstrate their expertise in AppDynamics technology.

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Cisco 500-420 exam consists of 55-65 multiple-choice questions and can be taken online or at a testing center. 500-420 exam is timed, and candidates have 90 minutes to complete it. To pass the exam, candidates must score at least 70%. 500-420 Exam Fee is $300.

Cisco AppDynamics Associate Performance Analyst Sample Questions (Q63-Q68):

NEW QUESTION # 63
A Performance Analyst has a full set of health rules in place to proactively detect anomalies in an application.
The analyst wants to send these events to an external alerting system. Which two Create Action options allow integration with a third-party alerting system? (Choose two.)

Answer: D,F

Explanation:
HTTP Request and Custom Actions are the two action types designed to integrate AppDynamics policy events with external alerting or event-management platforms.
An HTTP Request action sends an outbound request to a configured third-party endpoint when a policy is triggered. The analyst can specify the URL, HTTP method, authentication, headers, and event payload. This is commonly used with webhook-enabled alerting, incident-management, automation, and collaboration systems.
A Custom Action extends the Controller's standard action framework through a custom action module. It is appropriate when the external platform requires specialized processing, a proprietary protocol, payload transformation, or integration logic that cannot be handled by a standard HTTP request.
Notifications primarily deliver native email or SMS messages. Diagnostics initiate troubleshooting activities such as diagnostic sessions or thread dumps, while Remediation performs corrective operations. Issue Tracking System Integrations are specifically intended for creating or updating work items in supported issue- management platforms rather than providing a general alerting integration mechanism.
Relevant CAAPA topics include Health Rules, Policies, Policy Actions, HTTP Request Actions, Custom Actions, Webhook Integration, and Third-Party Event Management.


NEW QUESTION # 64
Which option, in addition to "minutes since creation", would a Performance Analyst use while configuring Automatic Cleanup of stale Business Transactions?

Answer: A

Explanation:
When configuring Automatic Cleanup of stale Business Transactions, the "minutes since creation" option is often paired with the "Number of Calls" metric. This setting ensures that business transactions that have not been called within a certain timeframe and have had a negligible number of calls are automatically cleaned up, helping to maintain an organized and relevant set of business transactions in the monitoring system.
References:
AppDynamics documentation on Business Transactions: Discusses best practices for managing business transactions, including the automatic cleanup based on time and call volume thresholds.


NEW QUESTION # 65
Which three reports can be scheduled for periodic generation and delivery to email recipients? (Choose three.)

Answer: C,D,F

Explanation:
AppDynamics supports scheduled delivery of Application Health, Controller Audit, and Custom Dashboard reports.
An Application Health report summarizes the operational condition of monitored applications over a selected reporting period. It can include health-rule violations, Business Transaction performance, errors, response- time behavior, and application availability, making it suitable for recurring operational reviews.
A Controller Audit report provides a record of administrative and configuration activity performed in the Controller. It is useful for governance, security review, compliance verification, and tracking changes made by users or administrators.
A Custom Dashboard report captures the widgets and visualizations configured on a selected custom dashboard. It can be generated periodically and emailed to stakeholders who need recurring application, infrastructure, or business-performance summaries without manually opening the Controller.
Ad Hoc Data describes manually selected or temporary analysis rather than a standard schedulable report type. Error Trends may appear as a dashboard visualization or metric analysis, but it is not a distinct scheduled-report category. Tier List is an application inventory view rather than a report designed for periodic email delivery.
Relevant CAAPA Study Guide topics include Reports, Report Scheduling, Email Distribution, Application Health Reports, Controller Audit Reports, Custom Dashboards, and Role-Based Reporting.


NEW QUESTION # 66
A Performance Analyst has a third-party event management system API and wants to use the event management system to send alerts to Level 1.
Which actions are available in the AppDynamics Actions Menu to set this up?

Answer: C

Explanation:
When integrating with a third-party event management system, the Performance Analyst can set up an HTTP Request action within AppDynamics. This allows for the creation of a custom HTTPrequest to the event management system's API, which can be configured to send alerts to Level 1 support or any other designated recipient.


NEW QUESTION # 67
When a team of developers refactored their code, resulting in class-name changes, Business iQ users reported that metrics had disappeared. Where should a Performance Analyst look to troubleshoot this problem?

Answer: D

Explanation:
The Performance Analyst should review Configuration > Instrumentation > Data Collectors. Business iQ commonly depends on transaction data collected from application code, including values obtained through method invocation data collectors. These collectors can be configured against specific class names, method names, method arguments, return values, object properties, or getter chains.
When developers refactor code and rename or relocate classes, an existing data collector may no longer match the instrumented method. As a result, the expected business data is not captured, and the related Business iQ fields, measures, or metrics can disappear from analytics views even though the application continues processing transactions.
The analyst should verify the configured class and method signatures, confirm that the new classes are instrumented, update any affected getter chains, and validate collection through new transaction snapshots or Analytics data.
The Errors page focuses on application exceptions, while Slow Transaction Thresholds controls performance classifications. Database collectors configure Database Visibility connections and are unrelated to application- code refactoring.
Relevant CAAPA Study Guide topics include Business iQ, Analytics Data Collection, Method Invocation Data Collectors, Class and Method Matching, Getter Chains, Instrumentation Configuration, and Transaction Snapshot Validation.


NEW QUESTION # 68
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