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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams Phone25%- Configure Teams Phone
  • 1. Configure calling policies
  • 2. Configure call park policies
  • 3. Configure caller ID policies
  • 4. Configure location-based routing
  • 5. Configure call hold music
- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure emergency locations
  • 3. Configure emergency calling policies
  • 4. Configure dynamic emergency calling
- Configure and manage PSTN connectivity
  • 1. Configure Operator Connect
  • 2. Configure Teams Calling Plans
  • 3. Configure Direct Routing
  • 4. Manage SBC (Session Border Controllers)
  • 5. Configure voice routing policies
Topic 2: Manage collaboration communications systems25%- Manage compliance and security
  • 1. Configure information barriers
  • 2. Configure recording policies
  • 3. Configure compliance recording
  • 4. Configure retention policies for calls and meetings
  • 5. Manage security and compliance for Teams Phone
- Monitor and troubleshoot Teams Phone
  • 1. Monitor SBC health
  • 2. Troubleshoot call issues
  • 3. Monitor call quality
  • 4. Use Call Quality Dashboard (CQD)
  • 5. Analyze call analytics
- Manage reporting and analytics
  • 1. Use Teams Admin Center reports
  • 2. Analyze usage reports
  • 3. Generate call quality reports
  • 4. Monitor user adoption analytics
- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor meeting quality
  • 2. Analyze meeting usage reports
  • 3. Troubleshoot audio/video issues
  • 4. Use Teams Admin Center for diagnostics
  • 5. Monitor Teams Rooms health
Topic 3: Plan and design collaboration communications systems30%- Plan and configure Teams Phone
  • 1. Plan for Teams Phone with PSTN connectivity
  • 2. Configure call queues and auto attendants
  • 3. Configure emergency calling policies
  • 4. Plan for Teams Phone deployments
  • 5. Configure Teams Phone policies
- Plan and configure Teams meetings and conferencing
  • 1. Plan for webinars and town halls
  • 2. Configure meeting policies
  • 3. Configure conferencing bridges
  • 4. Plan for Microsoft Teams Rooms
  • 5. Plan for Teams meetings and live events
- Plan and configure network settings for Microsoft Teams
  • 1. Plan for network topology and connectivity
  • 2. Configure network ports and protocols
  • 3. Implement quality of service (QoS)
  • 4. Plan and configure network settings for media traffic
  • 5. Plan for network bandwidth requirements
Topic 4: Configure and manage Teams meetings and conferencing20%- Configure and manage meeting experiences
  • 1. Configure live captions and transcription
  • 2. Configure meeting settings
  • 3. Configure audio conferencing
  • 4. Configure meeting templates
  • 5. Manage meeting policies
- Configure and manage webinars and live events
  • 1. Configure webinar settings
  • 2. Manage attendee engagement features
  • 3. Manage live event policies
  • 4. Configure event group roles
- Configure and manage Teams Rooms and devices
  • 1. Manage Teams Rooms devices
  • 2. Configure Teams panels
  • 3. Plan for Microsoft Teams Rooms
  • 4. Manage Teams certified devices
  • 5. Configure Teams Rooms accounts

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q275-Q280):

NEW QUESTION # 275
You have a Microsoft Teams Phone deployment.
You need to ensure that incoming calls to a user are forwarded to a phone number of +15552224190 if the calls are NOT answered within 20 seconds.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

Box 1: Grant-CsDialoutPolicy
Least bad option perhaps, but it does not seem to be a good answer.
* Grant-CsDialoutPolicy
Use the Grant-CsDialoutPolicy cmdlet to assign the tenant global, a group of users, or a per-user outbound calling restriction policy to one or more users.
Syntax
Grant-CsDialoutPolicy
[[-Identity] < string > ]
[[-PolicyName] < string > ]
[-PassThru]
[-WhatIf]
[-Confirm]
[ < CommonParameters > ]
Note: Set-CsUserCallingSettings would be a good answer, but it is not an option.
This cmdlet will set the call forwarding, simultaneous ringing and call group settings for the specified user.
-UnansweredTargetType
The unanswered target type. Supported values are Voicemail, SingleTarget, MyDelegates and Group.
SingleTarget is used when forwarding the unanswered call to another user or phone number. MyDelegates is used when forwarding the unanswered call to the users ' s delegates. Group is used when forwarding the unanswered call to the specified user ' s call group.
Box 2: -UnansweredTargetType
Incorrect:
* Grant-CsIPPhonePolicy, Skype for Business Server 2019
Use the Grant-CsIPPhonePolicy cmdlet to assign an Internet Protocol (IP) phone policy to a user or a group of users. IP phone policies determine the features of Microsoft Teams, Skype for Business Online, or Skype for Business Server 2019 that are available to users. For example, you might enable the Better Together Over Ethernet feature for some users while disabling it for others.
Syntax
Grant-CsIPPhonePolicy, Skype for Business Server 2019
[[-Identity] < UserIdParameter > ]
[-PolicyName] < String >
[-Tenant < Guid > ]
[-DomainController < Fqdn > ]
[-PassThru]
[-WhatIf]
[-Confirm]
[ < CommonParameters > ]
* Grant-CsOnlineVoiceRoutingPolicy
Assigns a per-user online voice routing policy to one user, a group of users, or sets the Global policy instance.
Online voice routing policies manage online PSTN usages for Phone System users.
Syntax
Grant-CsOnlineVoiceRoutingPolicy
[[-Identity] < string > ]
[[-PolicyName] < string > ]
[-PassThru]
[-WhatIf]
[-Confirm]
[ < CommonParameters > ]
* Set-CsOnlineAudioConferencingRoutingPolicy
Reference:
https://learn.microsoft.com/en-us/powershell/module/teams/set-csusercallingsettings
https://learn.microsoft.com/en-us/powershell/module/skype/grant-csonlinevoiceroutingpolicy


NEW QUESTION # 276
Your network contains an on-premises Active Directory Domain Services (AD DS) domain named contoso.com.
You have a Microsoft 365 subscription.
You plan to implement Microsoft Teams Rooms shared room video conferencing.
You deploy 50 Teams Rooms on Windows devices and join each device to contoso.com.
You need to enable Direct Guest Join on all 50 devices. The solution must minimize administrative effort.
What should you do?

Answer: D


NEW QUESTION # 277
You have a Microsoft 365 E5 subscription that is linked to a Microsoft Entra tenant. The tenant contains the Microsoft Teams Rooms accounts shown in the following table.

The Teams Rooms accounts have the Microsoft Exchange Online calendar processing parameters shown in the following table.

You have the devices shown in the following table.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:


NEW QUESTION # 278
You need to implement the planned change for the Intelligent Speaker in the Rome office.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 279
You have a Teams Phone deployment that contains an Operator Connect provider in Canada.
You implement a common area phone named lobbyphone1.
You need to configure lobbyphonel to meet the following requirements:
* Outgoing calls must be placed only from within Canada.
* Dial out during audio conferencing must be restricted.
How should you complete the command? To answer, select the appropriate options in the answer area.

Answer:

Explanation:

Explanation:


NEW QUESTION # 280
......

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