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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and design collaboration communications systems30%- Plan and configure Teams meetings and conferencing
  • 1. Plan for Microsoft Teams Rooms
  • 2. Plan for Teams meetings and live events
  • 3. Configure meeting policies
  • 4. Configure conferencing bridges
  • 5. Plan for webinars and town halls
- Plan and configure network settings for Microsoft Teams
  • 1. Configure network ports and protocols
  • 2. Plan for network topology and connectivity
  • 3. Plan for network bandwidth requirements
  • 4. Implement quality of service (QoS)
  • 5. Plan and configure network settings for media traffic
- Plan and configure Teams Phone
  • 1. Configure call queues and auto attendants
  • 2. Plan for Teams Phone deployments
  • 3. Configure Teams Phone policies
  • 4. Configure emergency calling policies
  • 5. Plan for Teams Phone with PSTN connectivity
Topic 2: Configure and manage Teams Phone25%- Configure and manage PSTN connectivity
  • 1. Configure voice routing policies
  • 2. Configure Direct Routing
  • 3. Configure Teams Calling Plans
  • 4. Configure Operator Connect
  • 5. Manage SBC (Session Border Controllers)
- Configure Teams Phone
  • 1. Configure call park policies
  • 2. Configure calling policies
  • 3. Configure location-based routing
  • 4. Configure caller ID policies
  • 5. Configure call hold music
- Configure emergency calling
  • 1. Manage emergency calling licenses
  • 2. Configure emergency calling policies
  • 3. Configure dynamic emergency calling
  • 4. Configure emergency locations
Topic 3: Configure and manage Teams meetings and conferencing20%- Configure and manage Teams Rooms and devices
  • 1. Plan for Microsoft Teams Rooms
  • 2. Manage Teams Rooms devices
  • 3. Configure Teams Rooms accounts
  • 4. Manage Teams certified devices
  • 5. Configure Teams panels
- Configure and manage meeting experiences
  • 1. Configure meeting settings
  • 2. Manage meeting policies
  • 3. Configure live captions and transcription
  • 4. Configure meeting templates
  • 5. Configure audio conferencing
- Configure and manage webinars and live events
  • 1. Configure webinar settings
  • 2. Configure event group roles
  • 3. Manage live event policies
  • 4. Manage attendee engagement features
Topic 4: Manage collaboration communications systems25%- Monitor and troubleshoot Teams Phone
  • 1. Troubleshoot call issues
  • 2. Monitor SBC health
  • 3. Use Call Quality Dashboard (CQD)
  • 4. Monitor call quality
  • 5. Analyze call analytics
- Manage reporting and analytics
  • 1. Monitor user adoption analytics
  • 2. Analyze usage reports
  • 3. Generate call quality reports
  • 4. Use Teams Admin Center reports
- Manage compliance and security
  • 1. Configure recording policies
  • 2. Configure retention policies for calls and meetings
  • 3. Configure information barriers
  • 4. Configure compliance recording
  • 5. Manage security and compliance for Teams Phone
- Monitor and troubleshoot meetings and conferencing
  • 1. Troubleshoot audio/video issues
  • 2. Monitor Teams Rooms health
  • 3. Use Teams Admin Center for diagnostics
  • 4. Analyze meeting usage reports
  • 5. Monitor meeting quality

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q221-Q226):

NEW QUESTION # 221
You have a Microsoft Teams deployment.
You have two groups that have meeting requirements as shown in the following table.

You need to recommend which type of meeting to use for the groups.
What should you recommend for each group? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 222
Your company has a main office in New York and a branch office in Calgary. All offices connect to each other by using a dedicated WAN.
You have a Microsoft Teams Phone deployment.
You need to recommend a Direct Routing solution that meets the following requirements:
* If a Session Border Controller (SBQ fails in the New York office, PSTN services must remain available through a local PSTN egress in New York. The Calgary office must prioritize a local PSTN egress and ensure that PSTN services remain available in the event of a local SBC outage.
* The number of SBCs must be minimized.
What should you recommend for each office? To answer, drag the appropriate components to the correct offices. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 223
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?

Answer: B

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans


NEW QUESTION # 224
You are evaluating the implementation of the technical requirements for the sales team.
After the implementation of the Watermark requirements, which meeting feature will the sales team be able to use during Teams meetings?

Answer: C


NEW QUESTION # 225
You are evaluating Microsoft Teams meeting features for a user named User1.
User1 is a member of the groups shown in the following table.

You export the following meeting policy for User1.

You have group policy assignments for the meeting policies as shown in the following table.

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 226
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