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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Routine Blood Collections28%- Post-collection care & labeling
- Capillary puncture procedures
- Tourniquet use & vein assessment
- Venipuncture techniques & equipment
- Order of draw & tube selection
Topic 2: Safety and Compliance26%- Bloodborne pathogens & exposure control
- HIPAA & patient confidentiality
- Quality control & error prevention
- PPE & sharps disposal
- Infection control & OSHA standards
Topic 3: Patient Preparation20%- Patient identification & verification
- Patient positioning & comfort
- Site selection & preparation
- Requisition review & test verification
- Informed consent & communication
Topic 4: Specimen Processing & Handling14%- Aliquoting & preservation
- Processing & centrifugation
- Documentation & tracking
- Specimen rejection criteria
- Transport & storage requirements
Topic 5: Special Collections12%- Therapeutic drug monitoring
- Blood cultures & sterile collection
- Pediatric & geriatric collections
- Blood alcohol & legal collections
- Glucose tolerance & dynamic tests

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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions (Q80-Q85):

NEW QUESTION # 80
Which of the following actions should a phlebotomist take when a specimen requires immediate processing?

Answer: A

Explanation:
A specimen requiring immediate processing should be delivered or processed according to stat or time-sensitive protocol. Some analytes degrade rapidly, some cells change after collection, and some tests depend on strict timing. Leaving the specimen until the next courier pickup may cause inaccurate results or rejection. Marking it routine ignores the priority and may delay care. Refrigerating it overnight is inappropriate unless specifically required, and even then it would not satisfy immediate processing. The phlebotomist must recognize priority indicators such as STAT, timed, fasting, peak/trough, chilled, protected-from-light, and immediate-spin requirements. The responsibility does not end when blood enters the tube. Specimen integrity depends on timely transport, correct temperature, proper centrifugation, and accurate documentation. If a delay occurs, the phlebotomist should communicate it according to facility policy rather than silently submitting a compromised specimen. Reference topics: Processing Specimens; stat specimens; time-sensitive processing; transport priority; specimen stability.


NEW QUESTION # 81
A phlebotomist observes that the lid of a sharps container will not close. Which of the following actions should the phlebotomist take?

Answer: B

Explanation:
The sharps container should be replaced. A sharps container must be closable, puncture-resistant, leak-resistant, and properly labeled or color-coded. If the lid will not close, the container no longer provides safe containment and creates a needlestick or exposure hazard. Continuing to use it is unsafe even if it has not reached the fill line. Emptying sharps into another container is strictly inappropriate because it requires handling contaminated needles and increases exposure risk. Taping the opening closed is not an approved correction and does not restore the container's designed safety function. The phlebotomist should obtain an approved replacement container and report the defective container according to facility protocol. This is not a minor housekeeping issue; sharps disposal is an engineering-control requirement designed to prevent occupational exposure to bloodborne pathogens. Phlebotomy technicians must dispose of needles immediately after use, never recap used needles, and never place sharps in regular trash or soft biohazard bags. Reference topics: Safety and Compliance; sharps disposal; engineering controls; needlestick prevention.


NEW QUESTION # 82
A phlebotomist uses a point-of-care instrument to perform a prothrombin time/INR test on a patient that results in a critical value. Which of the following type of medication should the phlebotomist expect to see on the patient's medication list?

Answer: B

Explanation:
A prothrombin time/INR test evaluates the extrinsic and common coagulation pathways and is commonly used to monitor anticoagulant therapy, especially warfarin. Therefore, when a PT/INR point-of-care result is critically abnormal, the medication category most expected on the patient's list is anticoagulants. Anticoagulants interfere with clot formation and can prolong PT/INR values, creating an increased bleeding risk if outside the therapeutic range. Opioids are analgesics and do not directly monitor through PT/INR. Antidiabetics are associated with glucose monitoring, not coagulation testing. Statins are lipid-lowering medications and are usually monitored through lipid panels and liver-related considerations, not PT/INR. A critical PT/INR value must be handled according to facility policy, documented accurately, and reported through the correct clinical pathway; the phlebotomist does not interpret or treat the result independently. The NHA CPT outline covers point-of-care testing, critical values for POC and CLIA-waived testing, hemostasis, coagulation, and reporting requirements. Reference topics: Special Collections; point-of-care testing; hemostasis and coagulation; critical value reporting.


NEW QUESTION # 83
From which of the following sites should a phlebotomist take a capillary collection from a 3-year-old child?

Answer: A

Explanation:
For a 3-year-old child, the correct capillary collection site is the middle finger. Finger puncture is appropriate for older infants and children when the finger pad is sufficiently developed, commonly using the middle or ring finger on the palmar surface. Heel puncture is primarily used for infants, especially newborns, because the recommended medial or lateral plantar heel area provides a safer capillary site before the fingers are large enough. The antecubital fossa is used for venipuncture, not capillary puncture. The vastus lateralis is an intramuscular injection site, not a blood collection site. Proper capillary technique requires warming if needed, cleaning and drying the site, using an appropriate-depth lancet, wiping away the first drop when required, avoiding excessive squeezing, and collecting in the correct order. In a child, site choice must protect bone, nerves, and tissue while obtaining an adequate specimen. Reference topics: Routine Blood Collections; dermal puncture; pediatric capillary collection; site selection; microcollection safety. NHA CPT content includes dermal puncture procedures and capillary collection site selection.


NEW QUESTION # 84
A phlebotomist needs assistance in explaining a venipuncture procedure to a patient who speaks a different language than the phlebotomist. Which of the following people should the phlebotomist contact?

Answer: B

Explanation:
The phlebotomist should contact a medical interpreter. A patient who speaks a different language must receive clear, accurate information about the procedure, identification process, collection requirements, and consent in a language they understand. A qualified medical interpreter is trained to communicate healthcare information accurately while preserving confidentiality and minimizing misinterpretation. A charge nurse may help coordinate care but is not automatically qualified to interpret. A unit coordinator or office manager may assist administratively, but they are not the appropriate person to explain a clinical procedure in another language unless they are formally authorized and qualified as interpreters. Family members or untrained staff should not be used for medical interpretation when a qualified interpreter is available because errors can affect consent, safety, and patient rights. The phlebotomist should pause the procedure until communication is adequate, then explain the process, verify identity, confirm understanding, and obtain appropriate consent. Reference topics: Patient Preparation; communication barriers; medical interpretation; patient rights; informed/expressed/implied consent; cultural competence.


NEW QUESTION # 85
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