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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Exam Format: | Multiple choice, Case studies, Active screen, Drag-and-drop, Build list |
| Certificate Validity Period: | 1 year (renewable via free assessment on Microsoft Learn) |
| Real Exam Qty: | 40–60 |
| Available Languages: | Italian, Chinese (Simplified), Spanish, French, Japanese, English, German, Portuguese (Brazil) |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate |
| Exam Price: | $165 USD |
| Exam Duration: | 120 minutes |
| Passing Score: | 700 (out of 1000) |
| Recommended Training: | Microsoft Learn: Dynamics 365 Field Service Learning Path Instructor-led Training: Dynamics 365 Field Service Functional Consultant |
| Exam Registration: | Microsoft Learn Exam Registration Pearson VUE Registration |
| Sample Questions: | Microsoft MB-240 Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience: 1–2 years working with Dynamics 365 Field Service, understanding of field service processes, resource management, and service lifecycle |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-240/ |
Besides this PDF format, Microsoft MB-240 practice exams in desktop and web-based versions are available to aid you in recognizing both your weaker and stronger concepts. These real Microsoft MB-240 Exam Simulator exams also points out your mistakes regarding the Microsoft MB-240 exam preparation.
Microsoft MB-240 Certification Exam is an important step for individuals who wish to specialize in implementing and configuring Dynamics 365 Field Service solutions. With this certification, individuals can demonstrate their expertise in the field and increase their career opportunities as Dynamics 365 consultants, developers, and architects.
Microsoft MB-240 certification exam is designed for individuals who want to demonstrate their expertise in Microsoft Dynamics 365 Field Service. MB-240 exam validates the skills and knowledge required to deploy, configure, and manage the Field Service application for Dynamics 365. Microsoft Dynamics 365 Field Service Functional Consultant certification is intended for functional consultants who work with Dynamics 365 Field Service and are responsible for configuring the application to meet the needs of their organization.
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NEW QUESTION # 14
You are implementing Dynamic? 365 Field Service at a landscape maintenance company.
You need to select the work order statuses in the correct order, from the creation of a work order to the delivered service at the customer location.
Which five statuses should you select in sequence? To answer, move the five statuses from the list of actions to the answer area. Arrange the five statuses in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 15
Your company uses Microsoft Dynamics 365 Field Service to schedule work orders.
One of the field service operations managers needs to understand when the different resource types should be scheduled.
You need to provide the manager with a matrix of when you should schedule the various resource types on a work order.
What are the resource types you should use for each scenario? To answer, drag the appropriate resource type to the appropriate scenario. Each resource type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct match is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 16
Your company uses Dynamics 365 for Field Service.
The company's inventory clerk goes to the bin location for electrical switches and discovers there are none in stock. However, the Field Service Inventory shows a quantity of one.
In which order should the required fields be entered to adjust the inventory to the correct amount? To answer, move the three appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Product
2 - Unit
3 - Quantity
NEW QUESTION # 17
You are the lead consultant on a Dynamics 365 Field Service implementation for a commercial landscaping company.
Some jobs require landscape technicians to be scheduled on a job for multiple days.
What are three ways technicians can be scheduled over multiple days? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer: A,C,E
NEW QUESTION # 18
You are implementing Dynamics 365 Field Service for a generator maintenance organization.
You need the dispatcher to describe the ways to create a work order from another record associated in Field Service.
In which three record tables can a work order be created? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer: B,C,F
Explanation:
A: The process of converting a quote to an order is straightforward in Dynamics 365 for Sales. By clicking the create order button on the command bar, an order is created, and the contents of the quote are added to the order record. It is important to note that after a quote is accepted, you won't be able to revise it.
D: You can create a work order from an Opportunity in Dynamics 365.
F: Dynamics 365 Field Service: How to Convert a Case to a Work Order
With D365 Field Service, converting a case to a work order takes just a single click and a few seconds, and the work order information is automatically generated to reduce the possibility for error.
NEW QUESTION # 19
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