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Salesforce Health-Cloud-Accredited-Professional Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Health Cloud Accredited Professional
Exam Number:Health-Cloud-Accredited-Professional (AP-211)
Exam Format:Scenario-based questions, Multiple-select, Multiple-choice
Real Exam Qty:60–65
Certificate Validity Period:2 years
Exam Duration:90 minutes
Passing Score:63%
Available Languages:English
Exam Price:USD 150 (plus applicable taxes)
Related Certifications:Salesforce Administrator
Salesforce Health Cloud Consultant
Recommended Training:Salesforce Trailhead Health Cloud Trailmix
Exam Registration:Kryterion Webassessor
Salesforce Certification Registration
Sample Questions:Salesforce Health-Cloud-Accredited-Professional Sample Questions
Exam Way:Online proctored or onsite at authorized test centers
Pre Condition:No mandatory prerequisites; Salesforce Administrator certification and hands-on experience recommended
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211

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Salesforce Health-Cloud-Accredited-Professional Certification is a valuable credential for healthcare providers, payers, and Salesforce consulting firms. It demonstrates that the certified professional has the knowledge and skills required to implement and manage Salesforce Health Cloud solutions effectively. It also provides a competitive advantage in the job market, as more healthcare organizations are adopting Salesforce Health Cloud to improve patient outcomes and reduce costs.

Salesforce Health Cloud Accredited Professional Sample Questions (Q32-Q37):

NEW QUESTION # 32
What is Health Cloud? (Choose two.)

Answer: B,D


NEW QUESTION # 33
A pharmaceutical company is looking to support patients throughout their clinical journey. One of the factors the company needs to track is the socioeconomic and cultural barriers that could hinder a patient's process.
Which Health Cloud capability should a consultant implement to fulfill this requirement?

Answer: B

Explanation:
C is correct because Social Determinants of Health (SDOH) are the non-medical factors that influence health outcomes, such as socioeconomic and cultural barriers. Health Cloud provides a feature that allows users to capture and track SDOH data for patients, such as housing status, food security, transportation access, and education level. This feature can help the pharmaceutical company to support patients throughout their clinical journey by identifying and addressing their SDOH needs.


NEW QUESTION # 34
A hospital system wants to track patient relationships to its cardiologist, primary care physician, and oncologist. Which object should a consultant recommend to implement?

Answer: C

Explanation:
In Salesforce Health Cloud, to track a patient's relationships with multiple healthcare providers such as a cardiologist, primary care physician, and oncologist, the Patient Provider Relationship object is the appropriate choice.
Understanding the Patient Provider Relationship Object:
* Purpose:
* The Patient Provider Relationship object is designed to represent and manage the associations between patients (contacts) and their healthcare providers (practitioners).
* It facilitates the documentation of various roles that providers play in a patient's care, enabling a comprehensive view of the patient's healthcare network.
* Functionality:
* This object allows healthcare organizations to record and monitor the specific relationships between patients and providers, including details such as the type of care provided, duration of the relationship, and any relevant notes.
* By utilizing this object, organizations can ensure accurate and up-to-date records of all healthcare professionals involved in a patient's care, supporting coordinated and efficient care delivery.
Implementing Patient Provider Relationships:
* Configuration Steps:
* Define Relationship Types:
* Customize the relationship types to reflect various provider roles, such as cardiologist, primary care physician, and oncologist.
* Establish Relationships:
* For each patient, create records in the Patient Provider Relationship object to link them with their respective providers, specifying the role and any pertinent details.
* Maintain and Update Records:
* Regularly update these relationships to reflect any changes in the patient's care team, ensuring that the information remains current and accurate.
By leveraging the Patient Provider Relationship object, healthcare organizations can effectively manage and visualize the network of providers associated with each patient, enhancing care coordination and patient outcomes.
References:
Provider Relationship Management | Salesforce Health Cloud Developer Guide Track Complex Household Roles and Relationships in Health Cloud


NEW QUESTION # 35
Which Visual representation in Health Cloud would enable a care coordination to see all the relationships between a patient and the people and organizations participating in the patient's, including those across multiple care plans?

Answer: D

Explanation:
According to the Health Cloud Implementation Guide, Householding Map is the visual representation in Health Cloud that enables a care coordinator to see all the relationships between a patient and the people and organizations participating in the patient's care, including those across multiple care plans. Householding Map shows a graphical view of the patient's household members, care team members, providers, and other related entities. Timeline View, Care Team, Lightning Empower Components, and Patient Card are not visual representations that show all the relationships between a patient and their care participants.


NEW QUESTION # 36
A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient's profile.
Which Health Cloud capability should a consultant implement?

Answer: A

Explanation:
In Salesforce Health Cloud, when a customer wants to view and navigate to critical patient information such as insurance, clinical, and primary care physician details, the right feature to implement is the Advanced Patient Card.
* The Advanced Patient Card provides a configurable panel that displays key patient information at a glance directly on the patient's profile.
* It allows quick navigation to related records (insurance coverage, care team/PCP, clinical info, etc.) without switching pages.
* It's specifically designed to give providers and service representatives a 360-degree view of the patient's most important details.
Why not the others?
* A. Enhanced Highlights Panel - This is a general Salesforce feature to show record highlights, but it's not tailored to healthcare-specific patient insights.
* B. Enhanced Timeline - Useful for viewing chronological events (interactions, activities, encounters), but not for quick access to insurance/PCP details.
* D. Patient Path - This is a visual guide for patient journeys or care programs, not for surfacing key profile details.
Salesforce Health Cloud Reference:
# Salesforce Health Cloud Implementation Guide - Advanced Patient Card:
"Use the Advanced Patient Card to display a patient's most critical information-such as coverage, conditions, medications, and care team members-directly on the patient profile for easy reference and navigation."
* Salesforce Help: Advanced Patient Card


NEW QUESTION # 37
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