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Salesforce Plat-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Data Tools23%- Design DataRaptors and Integration Procedures
- Calculation Matrices and Procedures: use and benefits
- Purpose and benefits of DataRaptors and Integration Procedures
OmniScripts27%- Validate and align OmniScript processes with requirements
- Structure and components of OmniScripts
- Map business processes to OmniScript components
FlexCards23%- Collect and organize customer 360 information
- Capabilities, use cases and purpose of FlexCards
- Design FlexCards to meet requirements
Best Fit Solutioning27%- Map requirements to appropriate OmniStudio tools
- Design solutions using OmniStudio best practices
- Gather, analyze and simplify business requirements

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Salesforce Certified Omnistudio Consultant Sample Questions (Q30-Q35):

NEW QUESTION # 30
Which OmniStudio tool is best suited for validating complex business eligibility rules that involve multiple conditional branches and lookups against reference tables?

Answer: C

Explanation:
Decision Matrices (also called Expression Sets/lookup matrices in some contexts) are designed to evaluate business rules and conditions against reference data to return outcomes, such as eligibility determinations. Calculation Procedures are for numeric calculations, DataRaptor Load writes data, and FlexCards display data.


NEW QUESTION # 31
A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first step of the payment process should include:
* Payment type (credit card or bank account)
* Payment amount
Which two elements should the consultant recommend for this step of the process?
Choose 2 answers

Answer: B,C

Explanation:
The two elements that the consultant should recommend for this step of the process are: Radio and Currency.
A Radio element can display a list of options for the user to choose from, such as payment type. A Radio element allows only one option to be selected at a time, and can also have icons for each option. A Currency element can display a field for the user to enter a currency value, such as payment amount. A Currency element can also have validation and formatting options, such as minimum and maximum values, decimal places, etc


NEW QUESTION # 32
A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation?
Choose 3 answers

Answer: A,B,E

Explanation:
The three input elements that can be recommended to improve usability and provide validation are Radio Group, Email, and Range. Radio Group allows the user to select one option from a list of values, which reduces typing and ensures valid input. Email validates that the input is a valid email address format. Range allows the user to select a numeric value within a specified range using a slider, which reduces typing and ensures valid input. Headline is not an input element, but a display element that shows text in large font size.
Text Area is not suitable for this scenario, as it allows the user to enter multiple lines of text without validation.


NEW QUESTION # 33
A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%,
10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.
Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers

Answer: A,C

Explanation:
The two OmniStudio tools that should be recommended to meet these requirements are Calculation Procedure and Calculation Matrix. Calculation Procedure allows the designer to define a multi-step calculation process that can use data from various sources. Calculation Matrix allows the designer to define a table of values that can be used as inputs or outputs for calculations. In this case, a Calculation Matrix can be used to store the discount thresholds based on region and customer lifetime score, and a Calculation Procedure can be used to apply them to the orders. OmniStudio Action is not needed for this scenario, as there is no interaction involved. DataRaptor Transform is not suitable for this scenario, as it is used to transform data from one format to another.


NEW QUESTION # 34
Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers

Answer: A,C,D

Explanation:
A Text Block element in OmniScript can perform three functions: display links or images, apply text formatting, and format tables. A Text Block element can use HTML tags to create hyperlinks or embed images in the OmniScript. It can also use CSS properties to style the text, such as font size, color, alignment, etc. Additionally, a Text Block element can use HTML table tags to create and format tables in the OmniScript


NEW QUESTION # 35
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