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Salesforce MCAE-Con-201 Exam Syllabus Topics:

SectionObjectives
Topic 1: Email Marketing- Email Creation and Delivery
  • 1. Email templates and content creation
    • 2. Deliverability and compliance
      Topic 2: Account Engagement Administration- Configuration and Setup
      • 1. Business Unit setup and hierarchy
        • 2. User roles and permissions
          • 3. Connector setup with Salesforce CRM
            Topic 3: Reporting and Analytics- Performance Measurement
            • 1. ROI and attribution reporting
              • 2. Campaign reporting
                Topic 4: Maintenance and Best Practices- System Optimization
                • 1. Integration best practices
                  • 2. Data hygiene and governance
                    Topic 5: Prospect Management- Lead Lifecycle Management
                    • 1. Scoring and grading
                      • 2. Lifecycle stages and assignment rules
                        - Data Model and Segmentation
                        • 1. Prospects, lists, and tags
                          • 2. Dynamic and static lists
                            Topic 6: Marketing Automation- Engagement Programs
                            • 1. Engagement Studio program design
                              • 2. Automation rules and triggers

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                                Salesforce Certified Marketing Cloud Account Engagement Consultant Sample Questions (Q142-Q147):

                                NEW QUESTION # 142
                                One of LenoxSoft's goals is to effectively use engagement studio programs to continuously reengage cold leads until they become active. To do so, the marketing team needs to build a list of cold prospects.
                                What is the optimal use case to segment these prospects?

                                Answer: C


                                NEW QUESTION # 143
                                LenoxSoft uses a 3rd party webinar platform. They want to create an automated process using an engagement program that sends a different email based on whether or not a prospect has registered for a webinar.
                                What should a consultant configure in Marketing Cloud Account Engagement and Salesforce in order to meet this use case?

                                Answer: B


                                NEW QUESTION # 144
                                You can enable Progressive Profiling with Marketing Cloud Account Engagement Forms in orderd to show ceratin fields only if the prospect already has data in selected field(s)

                                Answer: B


                                NEW QUESTION # 145
                                What is true about completion actions? [Choose two answers]

                                Answer: A,C


                                NEW QUESTION # 146
                                LenoxSoft asks their Marketing Cloud Account Engagement administrator to assist in routing all qualified leads so leads can be reviewed first, then assigned to individual sales reps. Their marketing team uses a combination of criteria to qualify leads before they become qualified.
                                What should be configured to assign qualified leads as requested?

                                Answer: C


                                NEW QUESTION # 147
                                ......

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