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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Cisco Tools and Processes	15%	- Smart Accounts and licensing frameworks - Renewal workflows and escalation procedures - CCW, renewal tools and automation - Contract management and entitlement verification
Business Acumen	35%	- Financial terms: CAPEX, OPEX, procurement models - Available To Renew, contract value and renewal types - Evaluate customer products and business alignment - Value communication and tool usage
Leadership and Renewals Process	30%	- Upsell / cross-sell opportunity identification - End-to-end renewals motion and account team collaboration - Quote development, exceptions and order processing - Risk assessment at T-9, T-6, T-3 milestones
Customer Success Foundation	20%	- Health Index and success metrics - Recurring revenue financial terms - Success Plan components and RM responsibilities - RM role, tasks and RACI framework

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Cisco Renewals Manager Sample Questions (Q76-Q81):

NEW QUESTION # 76
Which licensing model is the most complex for a customer to manage?

A. A La Carte
B. Subscription
C. Managed service agreement
D. Enterprise agreement

Answer: A

NEW QUESTION # 77
Which action should a Renewals Manager take first?

A. Assign an RS to priority accounts
B. Download contract data and develop a renewals strategy
C. Meet and confirm the AM, CSS, CSM and their resources
D. Meet the customer and perform a renewals diagnosis

Answer: B

Explanation:
the first action that a Renewals Manager should take is to download contract data and develop a renewals strategy, which involves:
Using tools such as TPV, icebreaker, or CCW-R to access and analyze contract data Segmenting contracts based on their size, complexity, expiration date, product coverage, etc.
Defining objectives, actions, timelines, and resources for each segment Aligning with the account team on the renewals strategy and value proposition

NEW QUESTION # 78
A customer has many a la carte Enterprise Networking licenses and many Webex users. The customer wants to grow both groups and needs a compelling and simplified proposal. Which Cisco offer should be suggested to the customer?

A. propose to migrate to a perpetual model
B. provide a discount for Enterprise Networking and Webex licenses
C. position an Enterprise Agreement
D. prepare a partner-branded managed service deal

Answer: C

NEW QUESTION # 79
When renewing a contract with a customer,which action is important?

A. Validate customers business needs.
B. Start discussions once the contract has expired
C. Do not offer any financing solutions.
D. Propose only the most important part of the solution

Answer: A

NEW QUESTION # 80
What is the ATR on a $10, 000 one year recuring revenue contract?

A. $10,000 divided by 12
B. $10,000
C. 10% of $10,000
D. $1,200

Answer: B

Explanation:
ATR stands for Annualized Total Revenue, which is a metric that measures the total revenue generated by a customer contract over a 12-month period. ATR is calculated by multiplying the monthly recurring revenue (MRR) by 12. For example, if a customer pays $100 per month for a service, the ATR is $100 x 12 = $1,200. Therefore, the ATR on a $10,000 one year recurring revenue contract is simply $10,000, since the MRR is already $10,000. ATR is useful for comparing the revenue potential of different contracts with different billing cycles or durations

NEW QUESTION # 81
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