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| Section | Objectives |
|---|---|
| Designing a Tailored Governance System | - Design factors and customization approach - Design workflow and decision inputs |
| Performance Management and Measurement | - Capability and maturity assessment concepts - Performance indicators and evaluation |
| Governance System Design Principles | - Key governance system components - COBIT governance objectives and structure |
| COBIT Implementation Lifecycle | - Phase 3: Where do we want to be? - Phase 1: What are the drivers? - Phase 4: What needs to be done? - Phase 5: How do we get there? - Phase 2: Where are we now? |
| Governance and Management Objectives | - Goals cascade and enterprise alignment - Process and capability objectives mapping |
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NEW QUESTION # 128
In which of the following phases should quick wins be implemented in order to build credibility?
Answer: D
Explanation:
In the COBIT 2019 implementation lifecycle, quick wins are essential for demonstrating early success and building credibility for the governance initiative. Implementing quick wins provides tangible results that can help secure stakeholder support and buy-in for the ongoing governance program. The appropriate phase for implementing quick wins is during the phase where the organization outlines and starts to execute the plan for achieving its governance objectives.
Detailed Explanation with References:
* What needs to be done? (Option A):
* This phase involves understanding the governance requirements, identifying gaps, and determining the necessary governance components. While important for planning, this phase is more about identifying needs rather than implementing solutions.
* Where do we want to be? (Option B):
* This phase focuses on defining the target state of the governance system, setting goals, and envisioning the desired outcomes. It is more strategic and future-oriented, outlining what the organization aims to achieve but not yet focusing on implementation.
* How do we get there? (Option C):
* This phase is about developing and executing the implementation plan to reach the desired state. It involves detailing the actions, resources, and timelines required to achieve the governance objectives. Implementing quick wins during this phase is crucial because it helps to demonstrate progress, build momentum, and validate the approach taken. Early successes in this phase can boost confidence and support for the broader governance initiative.
* According to the COBIT 2019 Implementation Guide, achieving and demonstrating quick wins during this phase is critical to maintaining stakeholder engagement and demonstrating the value of the governance improvements.
* Where are we now? (Option D):
* This phase involves assessing the current state of the governance system, identifying existing issues, and understanding the baseline. It is more diagnostic and evaluative, laying the groundwork for planning but not yet focusing on implementation.
Conclusion:The correct answer isC. How do we get there?. Implementing quick wins during this phase helps to build credibility and support for the governance program by showing early, tangible improvements and demonstrating the feasibility and benefits of the proposed governance changes.
References:
* ISACA. COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution. ISACA.
* ISACA. COBIT 2019 Framework: Introduction and Methodology. ISACA.
NEW QUESTION # 129
A traditional brick-and-mortar company is planning to fast-track its growth by implementing an information and technology governance system to achieve enterprise goals. Which of the following is the KEY enabler of success in achieving the goals?
Answer: B
Explanation:
For a traditional brick-and-mortar company planning to fast-track its growth by implementing an information and technology governance system to achieve enterprise goals, establishing applicable governance and management objectives is the key enabler of success.
References in COBIT 2019 Design and Implementation:
* COBIT 2019 Framework: Governance and Management Objectives, EDM01 (Ensure Governance Framework Setting and Maintenance):This objective underscores the importance of defining clear governance and management objectives to guide the implementation and achieve enterprise goals.
* COBIT 2019 Implementation Guide, Chapter 4:This chapter discusses the importance of setting
* relevant and applicable governance and management objectives to align IT governance with business strategy and goals.
By establishing clear governance and management objectives, the company can ensure that its IT governance efforts are aligned with its strategic goals, driving growth and achieving desired outcomes.
NEW QUESTION # 130
Which of the following would BEST enable the prioritization of governance objectives?
Answer: C
Explanation:
In COBIT 2019, governance system design requires a structured and objective method to translate multiple design factors-such as enterprise goals, risk profile, compliance requirements, and threat landscape-into prioritized governance and management objectives. The Design Guide explicitly describes the use of scoring models and weighted assessments when determining priorities across objectives. A matrixed scoring methodology enables enterprises to systematically evaluate and compare governance objectives against multiple criteria simultaneously.
Unlike an IT strategic plan, which provides direction but not prioritization logic, or expected performance outcomes, which are results rather than decision tools, a scoring methodology allows quantitative comparison across diverse inputs. Risk tolerance alone influences prioritization but does not provide a complete mechanism for resolving conflicts among competing objectives.
The Design Guide emphasizes that design factors should be translated into governance and management priorities, and this translation is operationalized through scoring tables and priority matrices. These matrices help enterprises visualize trade-offs, resolve conflicting demands, and ensure that the final governance system reflects enterprise context in a repeatable, auditable, and transparent manner. This makes a matrixed scoring methodology the most effective enabler for prioritization.
NEW QUESTION # 131
Who is responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan?
Answer: D
Explanation:
The COBIT 2019 Implementation Guide assigns accountability for program-level evaluation and benefits realization to executive roles responsible for governance oversight. Specifically, the program steering committee, chaired or sponsored by the CIO, is accountable for monitoring outcomes, assessing stakeholder satisfaction, and capturing lessons learned once implementation phases are completed.
While IT managers and process owners contribute operational input, they are not accountable for enterprise- wide feedback. Similarly, audit and compliance functions provide independent assurance rather than program ownership. Business executives and governance boards retain oversight but do not execute implementation monitoring activities.
The Implementation Guide stresses that continuous improvement depends on formal feedback loops, including stakeholder surveys and post-implementation reviews. These activities ensure alignment with enterprise goals, validate benefits realization, and support momentum for future governance improvements.
The CIO plays a central role by coordinating across business and IT, while the steering committee ensures decisions remain aligned with strategic objectives. This shared responsibility ensures accountability, transparency, and sustainability of the EGIT program.
NEW QUESTION # 132
I&T-related issues, also called pain points:
Answer: D
Explanation:
In the COBIT 2019 Design Guide, it is stated:
"Current I&T-related issues, also called pain points-from which the enterprise is suffering. These could be considered risks that have materialized." This indicates that pain points are actual issues the enterprise is currently experiencing, representing risks that have already materialized.
Reference:COBIT 2019 Design Guide, Section 4.4.4
NEW QUESTION # 133
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