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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Order Management Administrator Accredited Professional |
| Exam Number: | Order-Management-Administrator (AP-219) |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Related Certifications: | Salesforce Order Management Developer Accredited Professional |
| Passing Score: | 70% |
| Certificate Validity Period: | 1 year |
| Exam Price: | USD 150 |
| Exam Format: | Multiple choice, Scenario-based, Multiple answer |
| Recommended Training: | Salesforce Trailhead: Order Management Modules |
| Exam Registration: | Salesforce Certification Portal |
| Sample Questions: | Salesforce Order-Management-Administrator Sample Questions |
| Exam Way: | Online proctored exam |
| Pre Condition: | No mandatory prerequisites; recommended experience with Salesforce administration and order management concepts |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-admin-ap---AP-219-BC |
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NEW QUESTION # 58
An administrator has created a flow but during testing they encounter an unhandled fault error. Which three can the administrator do to get more details for debugging?
Answer: B,D,E
Explanation:
Explanation
Three things that the administrator can do to get more details for debugging when encountering an unhandled fault error are:
Create a fault connector. A fault connector is a special type of connector that handles errors that occur in a flow element, such as an assignment, a loop, or an action. A fault connector can route the flow to another element or end the flow with an error message.
Add a Display Text component which includes {! SFIow.FaultMessage}. A Display Text component is a screen component that displays text on a screen element in a flow. The {! SFIow.FaultMessage} is a system variable that contains information about the error that occurred in the flow, such as the element name, error type, and error message.
Create an error connector. An error connector is a special type of connector that handles errors that occur in a screen element, such as invalid user input or required fields being left blank. An error connector can route the flow to another screen element or end the flow with an error message.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_fault.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_component_display_text.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_error.htm&type=5
NEW QUESTION # 59
Which two practices ate needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects?
Answer: A,D
Explanation:
Explanation
Two practices that are needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects are:
The types must match within reason. The data type of the custom attribute in Order Management must match or be compatible with the data type of the corresponding attribute in the external system, such as B2C Commerce or B2B Commerce. For example, if the attribute is a string in B2C Commerce, it must also be a string in Order Management.
The names must be an exact match. The name of the custom attribute in Order Management must be exactly the same as the name of the corresponding attribute in the external system, including capitalization and punctuation. Forexample, if the attribute is named "kitItem" in B2C Commerce, it must also be named "kitItem" in Order Management.
Verified References:
https://documentation.b2c.commercecloud.salesforce.com/DOC2/topic/com.demandware.dochelp/OrderManage
NEW QUESTION # 60
A customer applied a 10% off discount when placing an order. What object is created when the discount is applied to the order?
Answer: B
Explanation:
When a customer applies a discount when placing an order, an order adjustment group summary is created.
An order adjustment group summary is a record that represents a modification to the order amount,such as a discount, a surcharge, or a tax. An order adjustment group summary can have one or more order adjustments, which are the individual modifications that are applied to the order or the order items. An order can have one or more order adjustment group summaries, depending on how many types of modifications are applied to the order. References: Order Management Objects, [Order Adjustments]
NEW QUESTION # 61
Where should a service agent go first to initiate changes related to an Order in Order Management?
Answer: A
Explanation:
A service agent should go first to the Order Summary Details page to initiate changes related to an order in Order Management. The Order Summary Details page provides a global view of the entire order lifecycle, including order capture, fulfillment, shipping, payment, invoicing, and service. From this page, a service agent can access various actions and flows to process changes such as cancellations, returns, exchanges, reshipments, refunds, and discounts. The service agent can also view related records such as Order, Fulfillment Orders, Shipments, Invoices, Credit Memos, and Change Orders. Reference: Order Management Console, Order Management Lifecycle
NEW QUESTION # 62
A user wants to review credit card payment data for a specific Order. Which object should the employee navigate to?
Answer: C
Explanation:
The object that the user should navigate to to review credit card payment data for a specific Order is Order Payment Summary. An Order Payment Summary is a record that represents a payment made for an order or part of an order. An Order Payment Summary has a lookup relationship to both Order Summary and Invoice objects, and it contains information such as the payment amount, method, status, etc. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm&type=5
NEW QUESTION # 63
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