Quiz 2026 Salesforce Slack-Admn-201–High Hit-Rate Latest Dump

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Objectives
Topic 1: Integrations and App Management	- Salesforce and third-party integrations - Slack app installation and management
Topic 2: Channel and Collaboration Management	- Messaging and collaboration features - Channel structure and governance
Topic 3: Security and Compliance	- Authentication and access controls - Data retention and compliance settings
Topic 4: Troubleshooting and Support	- Admin tools and diagnostic capabilities - Common workspace issues resolution
Topic 5: Workspace Administration	- Slack workspace setup and configuration - User provisioning and identity management

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Salesforce Certified Slack Administrator Sample Questions (Q130-Q135):

NEW QUESTION # 130
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

A. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
B. Email a "How to use Slack guide" to new hires before they start.
C. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
D. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.

Answer: D

Explanation:
Using Workflow Builder is the best way to:
"Automatically send onboarding messages when users join a channel, providing them with key guidelines like how to use Slack appropriately without requiring manual monitoring." This automates onboarding at scale and reduces Nicole's workload as hiring ramps up.
(Reference: Slack Administration Study Guide - Onboarding Best Practices and Workflow Automation)
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NEW QUESTION # 131
You're a Support Agent on the admin team for your organization's Slack Enterprise Grid workspace.
You receive a service request from one of your employees to add 15 new members from a single external company to Slack in order to support a 12-month joint marketing partnership. The team requires multiple channels and members for external collaboration.
How should you respond to the service request?
(Select the best answer.)

A. Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with the same single sign-on (SSO).
B. Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.
C. Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.
D. Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.

Answer: B

Explanation:
Slack recommends using Slack Connect for external collaboration across companies.
According to Slack Connect official guidelines:
"Slack Connect lets you securely collaborate with external organizations in channels or direct messages, without needing to add external users as guests in your workspace." Rather than creating guest accounts (A) or modifying your IdP (C), the correct and scalable method is setting up Slack Connect channels. Option D (setting up a separate Slack workspace) is not necessary and would complicate governance.
(Reference: Slack Administration Study Guide - Slack Connect Best Practices)
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NEW QUESTION # 132
You're a Workspace Owner for a financial organization on the Slack Business+ plan. Your Security and Compliance team requires all historical files to always be discoverable. These deleted files may need to be produced to ensure compliance for regulatory and auditing purposes.
Which file retention setting should you enable for your workspace?
(Select the best answer.)

A. Keep all files, only for a set number of days
B. Keep all files, including all file versions
C. Keep all files
D. Keep all files, including deleted files, for a set number of days
E. Keep all files, including deleted files

Answer: E

Explanation:
In the Slack Business+ plan, to meet compliance requirements where deleted files must remain discoverable, you must set file retention to:
"Keep all files, including deleted files."
This ensures that even after a user deletes a file, it remains accessible for auditing and compliance purposes.
Simply keeping files (B) does not guarantee deleted files are retained. Options involving "for a set number of days" (C, E) would risk data loss after the timeframe expires, and D (all file versions) focuses on version history, not deletion recovery.
(Reference: Slack Administration Study Guide - File Retention and Compliance Settings)
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NEW QUESTION # 133
During a re-org within your organization, the IT department is renamed to Business Technology (BT). Many channels will need to change their prefixes from #it- to #bt-.
The original channel creators are no longer at the organization.
What is the most efficient strategy to ensure the channel prefixes are updated?

A. Use your preference menu to create an automatic keyword notification for IT and BT.
B. Write a script using the channels API to rename all channels with "#it-" to "#bt-" in bulk.
C. Join all public IT channels and request access to private channels in order to update the channel settings.
D. Promote members leading the IT to BT department name change initiative to the Channel Manager role in the key channels.

Answer: B

Explanation:
Slack API best practices specify:
"The channels.rename method within the Slack API allows admins to programmatically rename channels, making bulk updates efficient and standardized." Manually managing through Channel Manager roles (B) or joining channels (D) is slow and error-prone.
Keyword notifications (A) don't rename channels.
(Reference: Slack Administration Study Guide - Managing Channels and Using APIs)

NEW QUESTION # 134
You will be managing a new product launch and have just been assigned a new team of 12 members.
You need to introduce yourself and the project scope.
What should you do?
(Select the best answer.)

A. Create a new private channel for the project, invite the team members, and introduce yourself and the project scope.
B. Start a group direct message (group DM) with the members on the team introducing yourself and the project scope.
C. Create a new public channel for the project, invite the team members, and introduce yourself and the project scope.
D. Start a direct message (DM) with each member individually, introducing yourself and the project scope.

Answer: C

Explanation:
Slack advises for project collaboration:
"Creating a public project channel enhances transparency, supports future onboarding, and allows new members to catch up easily." Private channels (A) are better for confidential projects, but transparency is key here. Group DMs (B) are limited and not suited for full project collaboration. DMs (C) are inefficient for team onboarding.
(Reference: Slack Administration Study Guide - Channel Best Practices for Project Work)
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NEW QUESTION # 135
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