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Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionWeightObjectives
App Administration10%- Manage integrations and workflows
- Understand Slack Connect for inter-organization collaboration
- Configure app permissions and settings
- Manage app approvals and app directory
Security15%- Manage DLP (Data Loss Prevention) and retention policies
- Monitor and audit workspace activity
- Configure security policies and compliance settings
- Configure domain and IP restrictions
- Enable multi-factor authentication (MFA)
Workspace Administration9%- Understand Enterprise Grid organization vs single workspace
- Configure workspace-level and org-level policies
- Manage workspace settings and configurations
Fundamentals9%- Understand Slack roles and responsibilities
- Navigate the Slack Admin console
- Differentiate between Slack plans and features
Enabling Slack Success15%- Promote best practices and user adoption
- Use analytics and reporting to measure engagement
- Create help channels for user support
- Drive organizational collaboration and productivity
Channel & User Group Administration28%- Implement channel naming conventions and best practices
- Manage user groups and channel permissions
- Convert public channels to private channels
- Configure channel management policies
- Manage default channels and required channels
User Lifecycle Management14%- Handle user onboarding and offboarding
- Configure single sign-on (SSO) and identity management
- Configure user provisioning and deprovisioning
- Manage user roles and admin roles

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The Slack-Admn-201 Certification Exam is one of the top-rated and career-oriented certificates that are designed to validate an Salesforce professional's skills and knowledge level. These Salesforce Certified Slack Administrator (Slack-Admn-201) practice questions have been inspiring those who want to prove their expertise with the industrial-recognized credential. By cracking it you can gain several personal and professional benefits.

Salesforce Certified Slack Administrator Sample Questions (Q97-Q102):

NEW QUESTION # 97
You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant.
You now need to create a process that will efficiently allow for new workspace requests and approvals.
What should you do?

Answer: C

Explanation:
Slack documentation for Enterprise Grid states:
"Org Owners and Org Admins can enable workspace creation requests via Org Settings, making the process efficient and standardized." Posting requirements (B) is not a controlled or actionable system. DM requests (C) are informal and untrackable. Workflows (D) are helpful, but Slack has built-in support for workspace creation requests through Org Settings, which is more efficient.
(Reference: Slack Administration Study Guide - Managing Workspace Creation on Enterprise Grid)
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NEW QUESTION # 98
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)

Answer: A,B,D

Explanation:
Slack recommends Admins:
"Approve and install key apps to ensure security, streamline workflows (such as for incident management), and organize channels to make information discoverable." Allowing all members to approve apps (Option A) is discouraged because it can pose a security risk.
(Reference: Slack Administration Study Guide - Setting Teams Up for Success with Slack Integrations)
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NEW QUESTION # 99
You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace.
What is the best option for moving Tidepool's channels?
(Select the best answer.)

Answer: C

Explanation:
For consolidating workspaces across Slack plans (Pro to Business+), the official process is:
"Export the public channel history from the source workspace and import it into the target workspace." The "Move Channels" tool (B) only exists in Slack Enterprise Grid, not between standard workspaces. There' s no Copy Channels feature (D). Manually recreating channels (A) would lose message history.
(Reference: Slack Administration Study Guide - Workspace Consolidation via Exports and Imports)
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NEW QUESTION # 100
Your company has just hired 10 new employees in the Los Angeles (LA) region. All 10 of these employees are currently working remotely as there is no physical office. You need to enable the LA employees, as well as other employees visiting LA, to discuss events, meetups, and volunteer opportunities.
What is the best way to facilitate this conversation?
(Select the best answer.)

Answer: A

Explanation:
Slack recommends using public channels for community-building and location-specific discussions:
"Public channels allow easy discoverability and participation by members who might also be interested, even if they aren't part of the initial group." DMs (A, C) are not scalable or discoverable. Slack Connect (B) is for external collaboration, not internal teams.
(Reference: Slack Administration Study Guide - Best Practices for Organizing Community Channels)


NEW QUESTION # 101
You're an Org Owner for a financial organization's Slack Enterprise Grid.
Someone accidentally shared confidential financial statements in a public Slack channel.
You have since deleted the file; however, you want to track which users have downloaded the file from Slack.
What is the best way to do this?
(Select the best answer.)

Answer: B

Explanation:
Slack recommends for security auditing:
"The Audit Logs API can capture file download activities, including which user downloaded a specific file." Discovery APIs (A) help with content search/export, not action tracking. Audit Logs API is for actions like downloads (B). Option C (export public channel data) and D (workspace data export) won't show specific download activities.
(Reference: Slack Administration Study Guide - Using the Audit Logs API)
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NEW QUESTION # 102
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