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ISACA CGEIT Exam Syllabus Topics:

SectionWeightObjectives
Value Optimization10%- Value Creation
  • 1. Innovation and emerging technologies
  • 2. Digital transformation
  • 3. Business value drivers
- Cost Optimization
  • 1. IT cost efficiency
  • 2. Total cost of ownership
  • 3. Cost optimization initiatives
- IT Governance Maturity
  • 1. Maturity assessment models
  • 2. Improvement planning
  • 3. Benchmarking
- Quality and Performance
  • 1. Performance measurement
  • 2. Service quality management
  • 3. Process optimization
IT Resources15%- Human Resources
  • 1. Staffing and skills development
  • 2. Training and certification
  • 3. Competency framework
  • 4. Performance evaluation
- Technology Resources
  • 1. Capacity planning
  • 2. Technology standards
  • 3. Infrastructure planning
- External Resources
  • 1. Service provider relationships
  • 2. Outsourcing governance
  • 3. Vendor management
- Application Resources
  • 1. Application portfolio management
  • 2. Software lifecycle management
  • 3. Custom vs. package decisions
Governance of Enterprise IT25%- Risk Management
  • 1. Risk assessment and mitigation
  • 2. Business continuity planning
  • 3. Compliance and regulatory requirements
- Resource Management
  • 1. Knowledge management
  • 2. IT service outsourcing
  • 3. Human resource management
- Value Delivery
  • 1. Portfolio management
  • 2. Service level agreements
  • 3. Investment management
  • 4. Project governance
- Stakeholder Communication
  • 1. Board and executive communication
  • 2. IT governance communication
  • 3. Governance reporting
- Strategic Alignment
  • 1. Governance framework adoption
  • 2. Enterprise architecture alignment
  • 3. IT and business alignment
  • 4. IT governance policy development
- Performance Management
  • 1. Metrics and KPIs
  • 2. Monitoring and reporting
  • 3. IT balanced scorecard
  • 4. Continuous improvement
Benefits Realization20%- Benefits Management Framework
  • 1. Benefits tracking and measurement
  • 2. Benefits realization validation
  • 3. Benefits identification
- Change Management
  • 1. Organizational change
  • 2. Stakeholder engagement
  • 3. Change readiness assessment
- Portfolio Optimization
  • 1. Disinvestment decisions
  • 2. IT investment prioritization
  • 3. Project portfolio management
- Business Case Development
  • 1. Business case approval process
  • 2. Cost-benefit analysis
  • 3. ROI analysis
Risk Optimization30%- Information Security
  • 1. Data protection
  • 2. Security governance
  • 3. Cyber risk management
- Compliance and Assurance
  • 1. Internal control frameworks
  • 2. Audit and assurance
  • 3. Regulatory compliance
- Risk Assessment
  • 1. Risk analysis and evaluation
  • 2. Risk identification
  • 3. Risk prioritization
- Risk Framework
  • 1. Risk governance structure
  • 2. IT risk appetite and tolerance
  • 3. Enterprise risk management (ERM)
- Risk Response
  • 1. Control design and implementation
  • 2. Risk mitigation strategies
  • 3. Risk monitoring and reporting
- Business Continuity and Resilience
  • 1. Business impact analysis
  • 2. Crisis management
  • 3. Disaster recovery planning

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ISACA Certified in the Governance of Enterprise IT Exam Sample Questions (Q317-Q322):

NEW QUESTION # 317
What does the T in SWOT analysis mean?

Answer: A


NEW QUESTION # 318
An IT department has forwarded a request to the IT strategy committee for funding of a discretionary Investment. The committee's MOST important consideration should be to evaluate:

Answer: D

Explanation:
Discretionary investments are those that are not mandatory or essential for the business, but may provide some benefits or opportunities. The IT strategy committee should evaluate whether the discretionary investment supports the corporate goals and aligns with the business strategy, as this is the most important criterion for IT governance and value creation. The technical feasibility, the business and technical scope, and the alignment with the EA are also important factors, but they are secondary to the strategic alignment and value proposition of the investment. References := ISACA, CGEIT Review Manual, 7th Edition, 2019, p. 92-
93; Rethinking traditional technology budgeting processes; Discretionary Investment Management Definition, Benefits & Risks.


NEW QUESTION # 319
You are the project manager of the GHY Project and would like to perform a review of your project from several different characteristics. You would like to review what worked in the project and what needed improvement. What type of analysis would be most appropriate for the end of project review?

Answer: C


NEW QUESTION # 320
A newly established IT steering committee is concerned whether a system is meeting availability objectives.
Which of the following will provide the BEST information to make an assessment?

Answer: D

Explanation:
Comprehensive and Detailed Explanation:
The CGEIT Review Manual 8th Edition, in its Governance of Enterprise IT domain, emphasizes monitoring system performance against defined objectives, such as availability. Performance indicators, often tied to service level agreements (SLAs), provide specific, measurable data (e.g., system uptime percentage) to assess whether availability objectives are met. For example, a performance indicator showing 99.8% uptime directly informs the committee. The manual likely references COBIT 2019's APO09-Managed Service Agreements, which prioritizes performance indicators for service monitoring.
* Option A: Critical success factors (CSFs) define conditions for success but are less specific than performance metrics.
* Option C: Capability maturity levels assess process maturity, not system availability.
* Option D: Balanced scorecard provides a broad performance overview but is less focused on specific availability metrics.
Double Verification: The answer aligns with COBIT's APO09 and the CGEIT domain's focus on service performance. Performance indicators are the primary ISACA tool for availability assessment.
ISACA CGEIT Review Manual 8th Edition, Domain 1: Governance of Enterprise IT (focus on service monitoring).
COBIT 2019, APO09-Managed Service Agreements.
ISACA Glossary (for definitions of performance indicators), available at https://www.isaca.org/resources
/glossary.


NEW QUESTION # 321
Which of the following individuals supports and contributes to customer's governance approach?

Answer: A


NEW QUESTION # 322
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