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Cisco 500-420 Exam Syllabus Topics:

SectionObjectives
Topic 1: Dashboards and Reporting- Performance dashboards
  • 1. Custom dashboards creation
    • 2. Real-time metrics visualization
      Topic 2: AppDynamics Architecture- Controller and agents
      • 1. Agent types and deployment models
        • 2. Data collection and reporting flow
          Topic 3: Monitoring and Instrumentation- Application instrumentation
          • 1. Automatic and manual instrumentation
            • 2. Business transaction detection
              - Infrastructure monitoring
              • 1. Server and database visibility
                • 2. Resource utilization tracking
                  Topic 4: Diagnostics and Troubleshooting- Root cause analysis
                  • 1. Slow transaction diagnosis
                    • 2. Error and exception tracing
                      - Performance bottleneck identification
                      • 1. Database and code-level analysis
                        Topic 5: AppDynamics Fundamentals- APM concepts and terminology
                        • 1. Transaction flow and business application visibility
                          • 2. Application performance monitoring basics
                            Topic 6: Alerting and Business Performance- Alert configuration
                            • 1. Notification policies
                              • 2. Health rules and thresholds
                                - Business transaction performance
                                • 1. End-to-end transaction monitoring

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                                  Cisco AppDynamics Associate Performance Analyst Sample Questions (Q44-Q49):

                                  NEW QUESTION # 44
                                  A Business Transaction was registered and displayed on the Business Transaction Dashboard. It has continuous load on it. After an hour, the Business Transaction stopped being displayed in the Business Transaction Dashboard. Which action stopped the display of the Business Transaction?

                                  Answer: C

                                  Explanation:
                                  Excluding the Business Transaction from the Business Transaction Dashboard removes it from the displayed transaction list even while traffic continues to execute. Exclusion is specifically intended to suppress unwanted or low-value transactions from normal Business Transaction visibility and prevent them from consuming monitored transaction capacity.
                                  Deleting the Business Transaction alone would not reliably keep it absent. Because the transaction has continuous load, the Application Agent could rediscover and register it again, causing it to reappear. Enabling Business Transaction Lock Down prevents newly discovered transactions from being registered, but it does not automatically remove Business Transactions that were already registered before lockdown was enabled.
                                  Deleting a Custom Match Rule also does not directly remove the existing registered Business Transaction.
                                  The transaction might remain registered, or automatic transaction discovery could continue detecting the same entry point.
                                  Therefore, the action that directly explains why the continuously active transaction stopped appearing is that it was excluded from the Business Transaction Dashboard.
                                  Relevant CAAPA topics include Business Transaction Exclusion, Transaction Registration, Automatic Rediscovery, Business Transaction Lock Down, Custom Match Rules, and Dashboard Visibility.


                                  NEW QUESTION # 45
                                  An AppDynamics deployment has Business Transaction Lock Down turned on. The company has just added an important service to its application and wants to track this service as a unique Business Transaction. What action is needed to achieve this?

                                  Answer: A

                                  Explanation:
                                  When Business Transaction Lock Down is enabled in AppDynamics, no new business transactions will be automatically discovered to avoid uncontrolled growth in the number of business transactions. To track a new service as a unique Business Transaction, one needs to create a Custom Match Rule that specifies the criteria for identifying the business transaction. In this case, the Custom Match Rule should be based on the Web Service Name and Operation Name which are the distinguishing characteristics of the new service. This allows for the precise identification and monitoring of the service within the AppDynamics platform.References:AppDynamics documentation on Business Transaction configuration and Custom Match Rules.


                                  NEW QUESTION # 46
                                  Which two statements are correct about creating Information Points? (Choose two.)

                                  Answer: A,D

                                  Explanation:
                                  When creating Information Points in AppDynamics, wildcards can be utilized to select multiple methods or classes, thereby broadening the scope of data collection. This feature is particularly useful for monitoring similar operations across different components of an application, enabling a more efficient and scalable approach to gathering custom metrics.
                                  References:
                                  AppDynamics documentation on Information Points: Elaborates on the process of setting up Information Points, including the use of wildcards to capture metrics from multiple methods or classes.


                                  NEW QUESTION # 47
                                  Which Application Dashboard view categorizes transactions by load, response time, errors, slow transactions, and stalled transactions in a single aggregated value for a specific time range?

                                  Answer: B

                                  Explanation:
                                  The Transaction Score view in the Application Dashboard categorizes transactions by load, response time, errors, slow transactions, and stalled transactions. It provides an aggregated value for a specific time range, giving an at-a-glance indication of the health and performance of business transactions.
                                  References:
                                  AppDynamics documentation on Transaction Score:
                                  https://docs.appdynamics.com/latest/en/application-monitoring/application-dashboard


                                  NEW QUESTION # 48
                                  Which three reports can be scheduled for periodic generation and delivery to email recipients? (Choose three.)

                                  Answer: C,D,F

                                  Explanation:
                                  AppDynamics supports scheduled delivery of Application Health, Controller Audit, and Custom Dashboard reports.
                                  An Application Health report summarizes the operational condition of monitored applications over a selected reporting period. It can include health-rule violations, Business Transaction performance, errors, response- time behavior, and application availability, making it suitable for recurring operational reviews.
                                  A Controller Audit report provides a record of administrative and configuration activity performed in the Controller. It is useful for governance, security review, compliance verification, and tracking changes made by users or administrators.
                                  A Custom Dashboard report captures the widgets and visualizations configured on a selected custom dashboard. It can be generated periodically and emailed to stakeholders who need recurring application, infrastructure, or business-performance summaries without manually opening the Controller.
                                  Ad Hoc Data describes manually selected or temporary analysis rather than a standard schedulable report type. Error Trends may appear as a dashboard visualization or metric analysis, but it is not a distinct scheduled-report category. Tier List is an application inventory view rather than a report designed for periodic email delivery.
                                  Relevant CAAPA Study Guide topics include Reports, Report Scheduling, Email Distribution, Application Health Reports, Controller Audit Reports, Custom Dashboards, and Role-Based Reporting.


                                  NEW QUESTION # 49
                                  ......

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