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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service and Support Processes | 20% | - Customer engagement and self-service portals - Service order and work order management - Outage management and restoration processes - Case management for utilities |
| Topic 2: Energy and Utilities Cloud Data Model | 20% | - Meter data management - Data relationships and hierarchies - Account and contact model for utilities - Standard and custom objects for Energy and Utilities Cloud |
| Topic 3: Meter and Usage Management | 20% | - Meter lifecycle management - Meter data integration - Usage data processing and analytics - Service point and premise management |
| Topic 4: Energy and Utilities Cloud Configuration | 25% | - Setting up Energy and Utilities Cloud - Configuring industry-specific features - Integration with other Salesforce products - Customizing page layouts and record types |
| Topic 5: Energy and Utilities Cloud Overview | 15% | - Key use cases for utilities companies - Industry overview and business challenges - Energy and Utilities Cloud features and capabilities |
>> Energy-and-Utilities-Cloud합격보장 가능 덤프 <<
Salesforce인증Energy-and-Utilities-Cloud시험은 현재 치열한 IT경쟁 속에서 열기는 더욱더 뜨겁습니다. 응시자들도 더욱더 많습니다. 하지만 난이도난 전혀 낮아지지 않고 이지도 어려운 시험입니다. 어쨌든 개인적인 지식 장악도 나 정보기술 등을 테스트하는 시험입니다. 보통은Salesforce인증Energy-and-Utilities-Cloud시험을 넘기 위해서는 많은 시간과 신경이 필요합니다.
질문 # 69
A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?
정답：D
설명：
The Energy and Utilities Cloud by Salesforce enables energy companies to connect with their partners through dedicated licenses that cater to digital experiences. The "Energy and Utilities Base for Digital Experience Partner" license is specifically designed for partner users who need access to applications via a web portal. This license type provides the necessary access rights and functionalities tailored for partners, ensuring they can efficiently use the Energy and Utilities Cloud's resources in a collaborative environment tailored to the unique needs of energy sector partnerships.
Reference = The details about licensing and partner access can be found under the Salesforce Energy and Utilities Cloud documentation, specifically in the sections discussing user licensing and partner portal configurations. More comprehensive information is available on Salesforce's official resources and documentation regarding the Energy and Utilities Cloud product, focusing on configuration and user license management.
질문 # 70
Which two items are necessary before starting a data mapping exercise from the billing system to Energy and Utilities Cloud?
Choose 2 answers
정답：A,C
질문 # 71
An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?
정답：B,D
설명：
For accurately pricing quotes for new, small, and medium business customers, integration with third-party systems is necessary in scenarios where meter technical data is required from the Distributed System Operator (DSO) to confirm supply capability (B), and where credit ratings are used as a pricing input (D). Integrating with the DSO's systems ensures accurate supply feasibility assessments, while integrating with credit rating agencies provides the necessary financial risk insights to inform pricing decisions effectively. Reference = Salesforce Energy and Utilities Cloud documentation on pricing and quoting emphasizes the need for accurate data, which may require integration with external systems for meter data and credit assessments. Information on integrating Salesforce with external systems for enhanced quoting accuracy can be found in Salesforce's integration and API documentation: https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/
질문 # 72
An energy company offers multiple products to its industrial and commercial customers. They need to create a quote for a customer for multiple sites.
How would a consultant meet this business requirement?
정답：D
설명：
For a consultant to meet the business requirement of creating a quote for a customer with multiple sites, the most efficient approach within Salesforce Energy and Utilities Cloud is to create a Master quote and then organize the products and services by site using groups within the quote. This method allows the consultant to manage the complexities of multi-site quotes systematically, ensuring that each site's specific needs are addressed within a single, overarching quote structure, thereby streamlining the quoting process for complex customer scenarios.References= Salesforce documentation on CPQ and quoting best practices outlines the process of creating Master quotes and utilizing groups to manage complex quoting scenarios, such as quotes for customers with multiple sites:https://help.salesforce.com/articleView?id=cpq_quotes.htm&type=5
질문 # 73
A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?
정답：D
설명：
The Energy and Utilities Cloud by Salesforce enables energy companies to connect with their partners through dedicated licenses that cater to digital experiences. The "Energy and Utilities Base for Digital Experience Partner" license is specifically designed for partner users who need access to applications via a web portal.
This license type provides the necessary access rights and functionalities tailored for partners, ensuring they can efficiently use the Energy and Utilities Cloud's resources in a collaborative environment tailored to the unique needs of energy sector partnerships.
References= The details about licensing and partner access can be found under the Salesforce Energy and Utilities Cloud documentation, specifically in the sections discussing user licensing and partner portal configurations. More comprehensive information is available on Salesforce's official resources and documentation regarding the Energy and Utilities Cloud product, focusing on configuration and user license management.
질문 # 74
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