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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and design collaboration communications systems20-25%- Plan and design Teams Rooms and devices
  • 1. Plan device deployment and management
  • 2. Plan room systems and peripherals
  • 3. Plan management and monitoring solutions
- Plan and design Teams meetings
  • 1. Plan meeting policies and settings
  • 2. Recommend use cases for Teams Premium and Microsoft 365 Copilot
  • 3. Plan audio conferencing
  • 4. Plan requirements for meetings, webinars, and town halls
- Plan and design Teams Phone
  • 1. Plan call routing and policies
  • 2. Plan licensing requirements
  • 3. Plan Teams Phone connectivity and numbering
  • 4. Plan emergency calling and routing
Topic 2: Configure and manage Teams meetings, webinars, and town halls15-20%- Configure webinars and town halls
  • 1. Manage event production and attendee experience
  • 2. Set up event types and registration
- Implement Teams Premium features
  • 1. Configure advanced meeting capabilities
  • 2. Manage custom branding and templates
- Configure meeting policies and settings
  • 1. Configure audio and video settings
  • 2. Manage meeting apps, polls, and breakout rooms
  • 3. Manage meeting experiences and features
Topic 3: Configure and manage Teams Rooms and devices20-25%- Manage endpoints and peripherals
  • 1. Configure IP phones, headsets, and cameras
  • 2. Manage device profiles and policies
- Monitor and maintain device health
  • 1. Troubleshoot device and connectivity issues
  • 2. Use monitoring and management tools
- Deploy and manage Teams Rooms
  • 1. Configure room systems and consoles
  • 2. Manage settings and updates
Topic 4: Configure and manage Teams Phone30-35%- Manage emergency calling and compliance
  • 1. Configure emergency locations and routing
  • 2. Manage call recording and compliance
- Configure call routing and policies
  • 1. Manage call queues and auto attendants
  • 2. Configure voice routing policies
- Configure phone numbers and connectivity
  • 1. Assign and manage numbers
  • 2. Configure Direct Routing and Operator Connect

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Up-To-Date And Verified Microsoft MS-721 Exam Questions For Preparation

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q131-Q136):

NEW QUESTION # 131
You have a Teams Phone deployment that uses Direct Routing on a single Session Border Controller (SBC).
Users report that outbound PSTN calls are failing, but inbound PSTN calls are successful.
When you review the SBC logs, you discover that Microsoft is responding to SIP option requests, but is NOT sending SIP option requests.
What is the cause of the issue?

Answer: A

Explanation:
Issues that affect outbound direct routing calls
You might experience various issues when you use Direct Routing to make outbound calls from a Microsoft Teams client to a Session Border Controller (SBC). These issues include the following:
An incorrect caller ID is displayed to the call recipient.
A connection to the SBC is not established.
Some users in a tenant are unable to make calls.
No users in a tenant are able to make calls.
No users are able to make calls
If none of the users are able to make calls, the calls are probably not reaching the SBC. Check for one of the following causes.
Cause 1
Teams has a disabled gateway.
Resolution 1
Use the Microsoft Teams admin center to make sure that the gateway that's used by Teams is available and enabled.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/issues-with-outbound


NEW QUESTION # 132
Drag and Drop Question
You have a Microsoft Teams deployment that uses Teams Premium licensing.
You need to configure Teams webinars to meet the following requirements:
- Display a watermark on shared content.
- Require attendees to answer the default questions on a registration
form.
Which type of policy should you use for each requirement? To answer, drag the policy types to the correct requirements. Each policy type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Meeting policies
Display a watermark on shared content.
To display a watermark on shared content during a Teams webinar, you need to enable the
"Watermark shared content" setting within the meeting options or through meeting policies in the Teams admin center. This feature requires Microsoft Teams Premium, Box 2: Event policies Require attendees to answer the default questions on a registration form.
To configure Teams webinars to require attendees to answer the default questions on the registration form, the "Standard and required only" option should be selected in the Teams admin center, or the corresponding setting should be configured via PowerShell. This setting allows organizers to require attendees to answer both the default (required) questions and the standard questions (like country of attendees) on the registration form.
Teams Admin Center:
In the Teams admin center, navigate to Meetings > Events Policies. Select the policy you want to modify or create a new one. Under "Webinar registration form questions", choose "Standard and required only".
PowerShell:
Use the Set-CsTeamsEventsPolicy cmdlet with the AllowedQuestionTypesInRegistrationForm parameter set to DefaultAndPredefinedOnly.
"Standard and required only" behavior:
This setting ensures that attendees must answer all required questions and also any standard questions that the organizer chooses to make required. This provides a balance between gathering necessary information and keeping the registration process streamlined.
Reference:
https://support.microsoft.com/en-us/office/watermark-for-teams-meetings-a9166432-f429-4a19-
9a72-c9e8fdf4f589
https://learn.microsoft.com/en-us/microsoftteams/manage-registration-form-webinars


NEW QUESTION # 133
You are replacing the on-site PBX at the Georgia warehouse with Teams.
You need to maintain the functionality of the PBX after migrating to Teams.
Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations. Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

1 - Configure Direct Routing to the onsite SBC.
2 - Associate the PA system with an SBC and assign PA system an extention of 123456.
3 - Create a voice route for 123456 to the SBC.
4 - Create an emergency calling policy that has Numbers to dial for emergency calls notifications set to 123456.
5 - Assign the emergency calling policy to the Georgia warehouse.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-emergency-calling-policies


NEW QUESTION # 134
You have a Microsoft Teams Phone deployment.
You create a call queue named CQ Marketing.
The General info settings are configured as shown in the CQ Marketing exhibit. (Click the CQ Marketing lab.)

The Call answering settings are configured as shown in the Call answering exhibit. (Click the Call answering tab.)

The Agent selection settings are configured as shown in the Agent selection exhibit (Click the Agent selection tab.)

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

Answer:

Explanation:


NEW QUESTION # 135
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?

Answer: B


NEW QUESTION # 136
......

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