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Salesforce Plat-Admn-201 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Platform Administrator Exam
Exam Number:Plat-Admn-201 (also known as ADM-201)
Exam Format:Multiple-select, Multiple-choice
Related Certifications:Salesforce Certified Advanced Administrator
Salesforce Certified Platform App Builder
Certificate Validity Period:1 year, renewable annually via free maintenance modules
Available Languages:German, Japanese, Chinese (Simplified), Italian, French, Spanish, Portuguese (Brazil), English, Korean
Real Exam Qty:60 scored + up to 5 unscored items (65 total)
Exam Duration:105 minutes
Passing Score:65%
Exam Price:$200 USD + applicable taxes
Recommended Training:Trailhead Learning Path
Exam Registration:Official Registration
Sample Questions:Salesforce Plat-Admn-201 Sample Questions
Exam Way:Online proctored or onsite testing center (Pearson VUE / Kryterion)
Pre Condition:No formal prerequisites; recommended 6+ months hands-on Salesforce administration experience
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-platform-admin---Plat-Admn-201

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The Salesforce Plat-Admn-201 certification is a valuable credential and comes with certain benefits. You can use Salesforce Certified Platform Administrator exam certificate to inspire managers or employers. For many professionals, the Salesforce Plat-Admn-201 Certification Exam will not only validate your expertise but also gives you an edge in the job market or the corporate ladder.

Salesforce Plat-Admn-201 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Data and Analytics Management: This domain focuses on data operations including importing, exporting, and backing up data, maintaining data quality through validation rules, and creating reports and dashboards while understanding sharing model impacts.
Topic 2
  • Productivity and Collaboration: This domain addresses activity management, Chatter collaboration, Salesforce mobile app customization, and AppExchange applications including managed and unmanaged packages.
Topic 3
  • Automation: This domain covers automation tools for streamlining business processes, including assignment and escalation rules, Flow configuration for various scenarios, and approval process setup.
Topic 4
  • Sales and Marketing Applications: This domain addresses sales cycle management from leads to opportunities, including productivity features, lead automation, campaign management, forecasting, and Einstein for Sales capabilities.

Salesforce Certified Platform Administrator Sample Questions (Q128-Q133):

NEW QUESTION # 128
A Platform Administrator wants to limit the kinds of reports their users can create. Which tool should the administrator use?

Answer: A

Explanation:
When users click the "New Report" button, they are presented with a list of Report Types, which act as templates determining which objects and fields are available for the report. Often, an org has many standard report types that are irrelevant or confusing to the average user. To "limit the kinds of reports" and simplify the user experience, a Platform Administrator can use the Select Report Types to Hide feature in the Report and Dashboard Settings. By hiding unnecessary or redundant report types, the admin ensures that users only see the specific templates that align with company reporting standards. This reduces the risk of users creating inaccurate reports using the wrong data models. Report Folder Sharing (Option B) controls who can view or edit existing reports, but it does not restrict the creation of new ones from specific templates. While creating Custom Report Types is a way to define what data is available, the specific act of
"limiting" the visible list is handled by the "Hide" functionality.


NEW QUESTION # 129
A Platform Administrator has been asked to change the data type of an auto number to a text field. What should the administrator be aware of before changing the field? 99

Answer: C

Explanation:
In Salesforce, when a Platform Administrator changes a field's data type from Auto Number to Text, the operation is considered "safe" regarding data retention. The existing values that were automatically generated by the system (e.g., "INV-1001") will remain unchanged and stay within the field as static text strings12. However, once the change is saved, the system will no longer increment or automatically generate new numbers for future records; users will have to enter data manually. It is important to note that the reverse operation-changing a Text field to an Auto Number-is different, as it would require the administrator to decide whether to overwrite existing data or only number new records14. Options B, C, and D are incorrect because Salesforce explicitly supports this specific conversion without deleting or fundamentally transforming the existing data into a different format other than plain text.


NEW QUESTION # 130
Ursa Major Solar is importing data and has many records that do NOT meet the data validation criteria. What will occur?

Answer: D


NEW QUESTION # 131
Universal Containers has two sales teams, sales team A and sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role. How should a Platform Administrator share records owned by sales team A with sales team B?

Answer: B

Explanation:
In this scenario, the two teams are "peers" in the role hierarchy (both reporting to the same manager). In a private sharing model, peers cannot see each other's records by default. To grant lateral access between these specific groups, an Owner-based Sharing Rule is the most effective solution. The administrator can create a rule stating that any records owned by members of
"Role: Sales Team A" should be shared with members of "Role: Sales Team B" with specific access levels (e.g., Read/Write). Hierarchical sharing (Option C) only grants upward visibility to the Manager role, not across to the other team. Manual sharing (Option D) is inefficient for an entire team. Criteria-based sharing (Option A) is used when record field values determine access, whereas this requirement is based specifically on who owns the records.


NEW QUESTION # 132
A sales manager receives a URL to a Dashboard folder containing several dashboards. However, when the sales manager clicks on the URL, a message appears stating, "We couldn't find the record you're trying to access." What is the reason for this?

Answer: A

Explanation:
In Salesforce, access to reports and dashboards is controlled at the Folder level. Even if a user has the direct URL to a dashboard, they cannot view it unless the folder containing that dashboard has been shared with them. When a user receives the "We couldn't find the record" error, it typically means they lack View access to the folder. To resolve this, the owner of the folder (or an administrator) must go to the folder's sharing settings and explicitly add the sales manager, their role, or a public group they belong to. Options A and B are less likely because standard sales profiles usually have the general "Run Reports" and "View Dashboards" permissions; the issue here is specific record-level access to that folder's content. Option C is a specific state of a folder (Private to the creator), which is essentially the same as saying access has not been granted to others.


NEW QUESTION # 133
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