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| Section | Weight | Objectives |
|---|---|---|
| Design Integration Solutions | 28% | - Design solution components and architectures - Select appropriate integration patterns - Choose API types and communication protocols |
| Maintain and Monitor Integrations | 8% | - Monitor performance and availability - Troubleshoot and debug issues - Update and optimize integrations |
| Translate Needs to Integration Requirements | 22% | - Determine security and performance requirements - Inventory systems and integration patterns - Evaluate system and process constraints |
| Build Integration Solutions | 23% | - Apply security and governance measures - Implement integration components and logic - Handle errors and exceptions |
| Evaluate Business Needs | 11% | - Classify data sensitivity level - Identify functional and non-functional integration requirements - Identify CRM success factors and regulatory impacts |
| Evaluate the Current System Landscape | 8% | - Evaluate authentication and authorization requirements - Analyze constraints and pain points of existing systems - Identify system landscape, standards, limitations and protocols |
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NEW QUESTION # 89
Northern Trail Outfitters requires an integration to be set up between one of their Salesforce orgs and anexternal data source us Salesforce Connect. The external data source supports Open Data Protocol.
Which three configurations should an Integration Architect recommend be implemented in order to secure requests coming from Salesforce?
Choose 3 answers
Answer: A,C,D
Explanation:
Configuring Identity Type, Certificate, and CSRF Protection for OData connection are threeconfigurations that an Integration Architect should recommend to secure requests coming from Salesforce. Identity Type is used to specify the authentication method for the OData connection, such as Basic Authentication, OAuth 2.0, or Named Principal. Certificate is used to enable SSL/TLS encryption for the OData connection, which protects the data in transit from eavesdropping or tampering. CSRF Protection is used to prevent cross-site request forgery attacks, which exploit the trust between the user and Salesforce by sending malicious requests from another website. Configuring Special Compatibility for OData connection is not a configuration that is related to security, but rather to compatibility issues with different versions or implementations of OData.
Configuring CSRF Protection on External Data Source is not a configuration that can be done in Salesforce, but rather on the external data source itself. Reference: Salesforce Connect: Custom Adapters Developer Guide, page 9-10
NEW QUESTION # 90
An architect decided to use Platform Events for integratingSalesforce with an external system for a company.
Which three things should an architect consider when proposing this type of integration mechanism?
Choose 3 answers
Answer: A,C,D
Explanation:
Platform Events are a type of event-driven architecture that allows you to publish and subscribe to events in Salesforce and external systems. To subscribe to an event, the integration user in Salesforce needs read access to the event entity, which defines the schema and properties of the event message. To publish an event, the integration user in Salesforce needs create permission on the event entity, which is a special type of sObject that can be inserted into the platform event queue. Error handling must be performed by the remote service because the event is effectively handed off to the remote system for further processing. Salesforce does not guarantee the delivery or acknowledgment of the event by the external system. The external system should implement its own logic to handle errors, such as retrying failed events, logging errors, or sending notifications. References: Certification - IntegrationArchitect - Trailhead, [Platform Events Developer Guide]
NEW QUESTION # 91
Universal Containers (UC) is currently managing a custom monolithic webservice that runs on an on-premise server.
This monolithic web service is responsible for Point-to-Point (P2P) integrations between:
1. Salesforce and a legacy billing application
2. Salesforce and a cloud-based Enterprise Resource Planning application
3. Salesforce and a data lake.
UC has found that the tight interdependencies between systems is causing integrations to fail.
What should an architect recommend to decouple the systems and improve performance of the integrations?
Answer: C
Explanation:
Explanation
A microservice architecture is a way of designing software applications as a collection of loosely coupled services, each of which implements a specific business function. Microservices enable modularity, scalability, and agility in software development, as well as easier testing and deployment. By breaking up the monolithic web service into smaller pieces, each responsible for a single integration, UC can decouple the systems and improve the performance of the integrations. For example, UC can use Salesforce Platform Events to publish and subscribe to events from Salesforce to the legacy billing application, the ERP application, and the data lake. This way, UC can avoid point-to-point integrations and leverage an event-driven architecture that reduces coupling and increases reliability12.
The other options are not as effective as option B. Option A does not address the root cause of the tight interdependencies between systems, and may not result in significant performance improvement. Option C may improve the throughput of data loading into Salesforce, but it does not solve the problem of coupling between systems. Option D may reduce the latency and maintenance costs of the web service, but it does not change the design of the web service or the integrations.
References: 1: Microservice Architectures With Sales and Service Cloud - Salesforce Live 2: 6 Fundamental Principles of Microservice Design | Salesforce
NEW QUESTION # 92
Northern Trail Outfitters is planning to perform nightly batch loads into Salesforce from an external system with a custom Java application using the Bulk API. The CIO is curious about monitoring recommendations for the jobs from the technical architect. Which recommendation should help meet the requirements?
Answer: A
Explanation:
For high-volume data loads using the Bulk API, monitoring should be performed programmatically by the orchestrating client-in this case, the custom Java application. The Bulk API is asynchronous, meaning that when you submit a job, Salesforce acknowledges the request and processes it in the background.
The Java application must actively track the state of its own jobs. Using the `getBatchInfo` (or `getJobInfo` in Bulk API 2.0) method allows the application to retrieve the real-time status of each batch. The application can check for statuses such as `Queued`, `InProgress`, `Completed`, or `Failed`. Once a batch is marked as
`Completed`, the application can then call `getBatchResult` to retrieve a list of successes and failures for individual records.
Option B is architecturally unsound because Bulk API operations are designed to bypass most synchronous Apex logic to ensure performance; furthermore, creating custom records for every error in a "nightly batch load" would likely hit other platform limits (like storage or CPU) and defeat the purpose of using the Bulk API. Option C is ineffective for Bulk API monitoring, as debug logs do not capture the background processing of bulk batches and would quickly hit the log size limits.
By recommending Option A, the architect ensures that the Java application maintains full control over the integration lifecycle. The application can log errors locally, implement automated retries for transient failures, and provide the CIO with accurate, high-level reporting on the success rate of the nightly loads without placing unnecessary overhead on the Salesforce platform.
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NEW QUESTION # 93
An enterprise customer is planning to implement Salesforce to support case management.
Below is their current system landscape diagram. Considering Salesforce capabilities, what should the integration architect evaluate when integrating Salesforce with the current system landscape?
Answer: C
Explanation:
An Integration Architect's primary responsibility when evaluating a landscape for a new Salesforce implementation is to identify the system of record for each business process and determine which legacy systems will be replaced by Salesforce. In this scenario, the customer is implementing Salesforce specifically to support case management.
According to the provided landscape diagram, the Case Management System currently exists as a standalone entity. Since Salesforce Service Cloud provides native, best-in-class case management capabilities, this legacy system is the primary candidate for retirement. Retiring the legacy Case Management system avoids data fragmentation and ensures that Salesforce serves as the single source of truth for support interactions.
However, for Salesforce to function effectively as a new case management hub, it must integrate with the remaining surrounding systems:
* Email Management System: This system likely handles inbound customer communications. An architect must evaluate integrating this with Salesforce (via Email-to-Case or a specialized connector) so that incoming emails automatically generate or update cases.
* Order Management System (OMS): Support agents often need to view order history or status to resolve customer inquiries. Integrating Salesforce with the OMS allows for a 360-degree view, enabling agents to see relevant order data directly within the Salesforce case console.
* Data Warehouse: For long-term reporting, trend analysis, and a unified customer profile, case data from Salesforce needs to be pushed to the Data Warehouse. This ensures that the Analytics and Business Intelligence Tool downstream can report on support metrics alongside other enterprise data.
Therefore, the architect should evaluate integrations with the Data Warehouse, Order Management, and Email Management System. Option B and C are incorrect because they suggest integrating with the "Case Management System," which is the very system being superseded by Salesforce's native capabilities. By focusing on the integration of these three supporting systems, the architect ensures a seamless transition where Salesforce is fully enriched with the necessary external data to drive support excellence.
NEW QUESTION # 94
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