Pass Guaranteed Salesforce - Plat-Admn-301 - Salesforce Certified Platform Administrator II–Valid Test Topics Pdf

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Salesforce Plat-Admn-301 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Process Automation: This section of the exam measures skills of Salesforce Consultant and covers choosing the right automation tools to solve complex business problems. It focuses on understanding the capabilities and limitations of declarative tools, identifying the right troubleshooting methods, and applying automation correctly within Salesforce’s order of execution. This section emphasizes designing efficient, scalable automation using workflow tools, flows, and other declarative features.
Topic 2
  • Cloud Applications: This section of the exam measures skills of Salesforce Consultant and covers the standard Salesforce capabilities that support sales and service operations. It includes features such as products, price books, schedules, orders, quotes, and the tools that help with forecasting and territory management. The section also describes how to create Salesforce Knowledge articles, manage entitlements, support service workflows, and enable interactions through chat, case feed, Omni-Channel, console apps, and Experience Cloud sites. It also introduces the broader Salesforce suite that extends core platform functionality.
Topic 3
  • Environment Management and Deployment: This section of the exam measures skills of Salesforce Administrator and covers moving metadata between environments using tools such as sandboxes, change sets, and managed or unmanaged AppExchange packages. It explains the capabilities and best practices related to deploying changes through change sets to ensure smooth and controlled migrations.
Topic 4
  • Auditing and Monitoring: This section of the exam measures skills of a Salesforce Support Specialist and covers the tools used to monitor system behavior and review user activity. It includes understanding debug logs, setup audit trail, and methods for ensuring sensitive data is handled correctly in both production and sandbox environments. It also explains how to review and troubleshoot security settings, including recognizing pending updates that might affect system access.
Topic 5
  • Security and Access: This section of the exam measures the skills of Salesforce Administrator and covers how record-level access, field access, and sharing models impact data visibility across the system. It focuses on understanding controlled-by-parent relationships, territory management, role hierarchies, and access to reports, dashboards, and email folders. It also includes comparing custom profiles, permission sets, and delegated administration, along with evaluating different authentication methods. The section also addresses the structure of business models such as person accounts, standard accounts, contacts, and contact-to-multiple-account relationships.

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Salesforce Certified Platform Administrator II Sample Questions (Q191-Q196):

NEW QUESTION # 191
Sales reps at AW Computing hove been reporting that contact phone numbers sometimes revert book to on old value after being updated.
What should the administrator do to resolve this issue?

Answer: C

Explanation:
One possible cause of unexpected changes to record values is having multiple automation tools that update the same field on the same object. This can create conflicts and overwrite each other's values. To resolve this issue, the administrator should consolidate automation tools and use only one tool per object and field combination. This can help avoid confusion and ensure consistent results. References: https://help.salesforce.
com/s/articleView?id=sf.process_which_tool.htm&type=5 https://trailhead.salesforce.com/en/content/learn
/modules/business_process_automation/automation_considerations


NEW QUESTION # 192
Cloud Kicks (CK) has deployed several new custom apps that use Lightning Web components. The administrator is now concerned that they may need to make some adjustments to CK's org to make it more secure.
Which tools should the administrator use to expose possible security risks within a Lightning web component?

Answer: D

Explanation:
The most suitable tool to identify potential security risks associated with Lightning Web Components is the Health Check. Health Check allows Salesforce administrators to evaluate and monitor the security posture of their Salesforce org by comparing its settings against Salesforce's recommended security baseline. This feature provides visibility into settings like session security, password policies, and more, which can directly impact the security of custom apps using Lightning Web Components.
Health Check:
* Salesforce Health Check examines various security settings in your Salesforce org and provides a score based on how closely your settings align with Salesforce's recommended security baseline.
* By using this tool, administrators can identify vulnerabilities and see specific actions to remediate any security gaps found within the org.
* Health Check is especially relevant when evaluating new custom applications and components since it can highlight areas that require tightening security to meet organizational standards.
Other options listed:
* Master Encryption Keys is relevant for managing encryption but not directly for identifying security risks.
* Salesforce Optimizer is used for overall performance and usage insights and doesn't specifically focus on security assessments.
* Self-signed Certificates are primarily used for secure communications and do not serve as a tool for security risk assessment.
Therefore, Health Check is the best tool to help the administrator expose potential security risks within the custom Lightning Web Components.
Reference: As per Salesforce documentation, Health Check provides a comprehensive view of the security health of your org, making it an essential tool for identifying and managing security settings within Salesforce.


NEW QUESTION # 193
An auto-response rule sends en email using Template when the field Case Source Is 'email' and Template when Case Source is blank. A Process Builder updates Case Source to 'email' when a case is created using Email-to-Case and to web' when a case Is created using Web-to-Case. Otherwise, Case Source Is blank.
What will occur when a case is created from an Incoming email?

Answer: A

Explanation:
Case Source updates to 'email' before the record is saved because the Process Builder runs before the auto- response rule. Then, an email is sent out using Template2 because the auto-response rule evaluates the Case Source value after it is updated by the Process Builder and matches the criteria for Template2


NEW QUESTION # 194
Cloud Kicks users report receiving an "Apex CPU time limit exceeded" error message when attempting to close certain opportunity records. This does not occur on every opportunity record change or for every user.
What is the recommended method for the administrator to identify the cause?

Answer: C

Explanation:
Debug logs capture database operations, system processes, and errors that occur when executing a transaction or running unit tests. Debug logs can help identify the cause of Apex CPU time limit exceeded errors by showing the execution time of each Apex statement and trigger. References: https://developer.salesforce.com
/docs/atlas.en-us.apexcode.meta/apexcode/apex_debugging_debug_logs.htm


NEW QUESTION # 195
DreamHouse Realty wants better insights into potential revenue in the next quarter and is considering using Collaborative Forecasts.
What should the administrator consider when setting up Collaborative Forecasts?

Answer: B

Explanation:
A forecast is a projection of how much revenue or quantity you can generate from your sales pipeline for a given period of time. A forecast can be either revenue-based or quantity-based, depending on what you want to measure and track. A revenue-based forecast shows the amount of money expected from closed sales, while a quantity-based forecast shows the number of units expected from closed sales. You can choose the forecast type that best suits your business needs and goals when you set up Collaborative Forecasts in Salesforce.
References: https://help.salesforce.com/s/articleView?id=sf.forecasts3_overview.htm&type=5 https://help.
salesforce.com/s/articleView?id=sf.forecasts3_forecast_types.htm&type=5


NEW QUESTION # 196
......

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