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| Section | Objectives |
|---|---|
| Topic 1: Contribute to Value with Digital Products | - Fast development - Assured conformance - Valuable investments - Resilient operations - Co-created value |
| Topic 2: Understand High-Velocity IT Concepts | - High-velocity IT - Digital organization - Digital products - Digital transformation - Digital technology - IT transformation |
| Topic 3: Digital Product Lifecycle | - Service value creation - Value streams - ITIL operating model - Digital product lifecycle |
| Topic 4: Guiding Principles for High-Velocity IT | - DevOps culture - Agile methods - Lean practices - Application of ITIL guiding principles - Continuous improvement |
| Topic 5: High-Velocity IT Techniques and Practices | - Architecture and design - Cloud computing - Testing and validation - Security and risk management - Automation |
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10. Frage
A development and operations team experienced a major service outage during a release. After recovery, senior leaders want to understand what happened and prevent recurrence, but they also want to avoid a blame culture that discourages openness.
Which approach is BEST?
Antwort: D
Begründung:
A blameless post-mortem supports learning, transparency, and continual improvement without creating fear. In HVIT environments, organizations need fast learning loops and honest reporting, especially after failures. People are more likely to share important evidence and contributing factors when they know the goal is improvement, not punishment.
11. Frage
An organization wants development teams to receive fast feedback about design flaws and security weaknesses as early as possible in the software lifecycle.
Which approach BEST supports this?
Antwort: C
Begründung:
Shifting left means moving testing, security, and quality activities earlier in the development flow.
Defects found early are far cheaper and quicker to correct, and early feedback prevents flawed work from progressing through the value stream, supporting both fast development and assured conformance.
12. Frage
A provider has researched a market opportunity, created an initial product concept, built a pilot version, and gathered feedback from early adopters.
Which stage of the digital product lifecycle is the provider MOST clearly operating in?
Antwort: B
Begründung:
The activities described are focused on creating and refining the product offering itself.
Researching the opportunity, building a pilot, and learning from early adopters all fall within the obtain/build area of the lifecycle from the provider's perspective.
13. Frage
An organization wants its teams to improve continually by setting a target condition, understanding the current condition, and then running small experiments toward the target.
Which approach is being described?
Antwort: B
Begründung:
Toyota Kata is a structured improvement approach based on repeated cycles of understanding the direction, grasping the current condition, establishing the next target condition, and experimenting toward it. It builds an organizational habit of scientific thinking and continual improvement rather than relying on one-off improvement projects.
14. Frage
The governing body of an organization wishes to establish how much risk the organization is willing to accept in pursuit of its digital objectives.
What is this called?
Antwort: A
Begründung:
Risk appetite is the amount and type of risk that an organization is willing to take in order to meet its objectives. It is set by the governing body and provides the boundaries within which teams can make autonomous decisions quickly, which is essential when authority is delegated in a high- velocity environment.
15. Frage
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