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| Section | Objectives |
|---|
| Topic 1: Understand how to prepare for negotiations in procurement and supply | - Understand how to prepare for a negotiation
- 1. The use of bargaining mixes and trade-offs
- 2. Defining objectives and variables
- 3. The best alternatives to a negotiated agreement (BATNA)
- 4. Zones of potential agreement (ZOPA)
- Analyze the factors that impact on the approach to commercial negotiations
- 1. Policies, procedures and protocols
- 2. Ownership and stakeholder perspectives
- 3. The position of buyers and sellers
- 4. The impact of time limits and deadlines
|
| Topic 2: Understand the interpersonal skills required for effective negotiation | - Understand the behavioral aspects of negotiation
- 1. Perception and bias
- 2. Concessions and trade-offs
- 3. Conflict handling styles
- 4. Ethical and unethical practices
- Analyze the interpersonal skills required for effective negotiation
- 1. Assertiveness
- 2. Influencing and persuasion skills
- 3. Questioning and listening skills
- 4. Body language and non-verbal communication
|
| Topic 3: Understand the stages of commercial negotiations in procurement and supply | - Analyze the types of approaches that can be pursued in commercial negotiations
- 1. The influence of power and trust in negotiations
- 2. Integrative (win-win) approaches
- 3. Distributive (win-lose) approaches
- 4. Pragmatic and principled approaches
- Understand the stages of a commercial negotiation
- 1. Defining the ground rules
- 2. Bargaining and problem solving
- 3. Closure and agreement implementation
- 4. Preparation and planning
- 5. Clarification and justification
|
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Free PDF 2026 Valid CIPS L4M5: Commercial Negotiation Exam PDF
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CIPS Commercial Negotiation Sample Questions (Q134-Q139):
NEW QUESTION # 134
A building firm has been awarded a contract to construct an office block. Which is a direct cost?
- A. Cost of materials
- B. Cost of legal fees
- C. Cost of office space
- D. Cost of insurance
Answer: A
Explanation:
Direct costs are attributable to a specific project - in construction, this includes materials and on-site labour.
Legal fees, insurance, and office space are indirect costs, as they support the business overall but are not tied to one project. For buyers, distinguishing direct from indirect costs ensures pricing transparency and helps challenge excessive overhead allocations. This knowledge strengthens cost breakdown negotiations in project contracts.
Reference: CIPS L4M5 (2nd ed.), LO 2.2 - Direct vs indirect costs in supplier pricing.
NEW QUESTION # 135
Which type of question should be used to receive affirmation on statement?
- A. Closed
- B. Open
- C. Leading
- D. Narrow
Answer: A
Explanation:
Different questioning styles can be used to elicit desired responses:
Text Description automatically generated

NEW QUESTION # 136
Which of the following is most likely a consequence of falling interest rate?
- A. Increase aggregate demand
- B. Increase savings
- C. Decreaseconsumption
- D. Decrease investment
Answer: A
Explanation:
If interest rate are too low and credit is too, cheap rates can fund a spending boom with consumers and businesses buying (investment) more than they can afford to pay back.
NEW QUESTION # 137
If the price of a good is above the equilibrium price, which of the following will happen?
- A. There is a shortage (i.e. an excess demand) and the price will fall
- B. There is a surplus (i.e. an excess supply) and the price will rise
- C. There is a surplus (i.e. an excess supply) and the price will fall
- D. The quantity demanded is equal to the quantity supplied and the price remains unchanged
Answer: C
Explanation:
In microeconomics, equilibrium price is determined when the quantity demanded is equal to the quantity supplied at equilibrium price in a market, there will be no shortages and no surpluses. If we combine our supply and demand curves on one graph, the point at which they converge determines the equilibrium price. If the price is set above this price and you read across the graph you will see the supply excess demand and there will be a surplus. In order to reduce this surplus, the price will need to fall. The scenario is illustrated in the graph below:
Chart, line chart Description automatically generated

NEW QUESTION # 138
What is the most likely outcome when two organisations with adversarial relationship negotiate with each other?
- A. Lose lose
- B. Deadlocked
- C. Win win
- D. Win lose
Answer: D
Explanation:
:
An adversarial relationship in purchasing and supply arises when identical or equivalent good or services are available from competing suppliers and buyers/sellers are trying to gain an advantage over each other. Low levels of trust are characteristic of adversarial relationships. The outcome when two organisations with adversarial negotiate is most likely to be win-lose.
NEW QUESTION # 139
......
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